ServiceNow
Company Details
Linkedin ID:
servicenow
Website:
Employees number:
30,443
Number of followers:
1,381,149
NAICS:
5112
Industry Type:
Homepage:
http://www.servicenow.com
IP Addresses:
0
Company ID:
SER_2788753
Scan Status:
In-progress
ServiceNow Company CyberSecurity Posture
http://www.servicenow.com
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
ServiceNow A.I CyberSecurity Scoring
ServiceNow Risk Score (AI oriented)Between 800 and 849
ServiceNow
Updated:
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ServiceNow Global Score (TPRM)XXXX
ServiceNow
- Instant access to detailed risk factors
- Benchmark vs. industry & size peers
- Vulnerabilities
- Findings
ServiceNow Company CyberSecurity News & History
Past Incidents
1
Attack Types
1
ServiceNow
Vulnerability
Rankiteo Explanation
Attack with significant impact with customers data leaks
Description: A new vulnerability in ServiceNow, dubbed Count(er) Strike, allows low-privileged users to extract sensitive data from tables to which they should not have access. The flaw, discovered by Varonis Threat Labs in February 2025 and assigned the CVE-2025-3648 identifier, impacts configurations with misconfigured or overly permissive ACLs. This vulnerability could lead to the leakage of sensitive data, including credentials, PII, and internal configuration data, potentially affecting various industries using ServiceNow, such as public sector organizations, healthcare, financial institutions, and large enterprises.
ServiceNow Company Scoring based on AI Models
Cyber Incidents Likelihood 3 - 6 - 9 months
A.I Risk Score Likelihood 3 - 6 - 9 months
Underwriter Stats for ServiceNow
Incidents vs Software Development Industry Average (This Year)
ServiceNow has 72.41% more incidents than the average of same-industry companies with at least one recorded incident.
Incidents vs All-Companies Average (This Year)
ServiceNow has 29.87% more incidents than the average of all companies with at least one recorded incident.
Incident Types ServiceNow vs Software Development Industry Avg (This Year)
ServiceNow reported 1 incidents this year: 0 cyber attacks, 0 ransomware, 1 vulnerabilities, 0 data breaches, compared to industry peers with at least 1 incident.
Incident History — ServiceNow (X = Date, Y = Severity)
ServiceNow cyber incidents detection timeline including parent company and subsidiaries
ServiceNow Company Subsidiaries
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
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ServiceNow CyberSecurity News
December 04, 2025 12:48 PM
ServiceNow's Amit Zavery explains why the company is buying identity management platform Veza
ServiceNow announced earlier this week that it was acquiring Veza, a fast-growing cybersecurity software startup that makes what is known as...
December 04, 2025 09:33 AM
ServiceNow acquires Veza to boost AI identity security
ServiceNow is acquiring Veza to transform AI-driven identity security across enterprises. Read the full acquisition story and stay updated.
December 03, 2025 09:43 PM
ServiceNow reportedly intends to acquire Veza for more than $1 billion.
Zafran Security has raised $60 million in a Series C round.
December 03, 2025 04:28 PM
ServiceNow to Acquire Identity Security Startup Veza
The acquisition will expand its security and risk offerings by bringing deeper capabilities in identity and access management.
December 03, 2025 12:31 PM
ServiceNow strengthens identity security with Veza
Boost enterprise identity security with ServiceNow's acquisition of Veza, enhancing access control and risk management.
December 03, 2025 12:01 PM
ServiceNow to Acquire Identity Security Firm Veza in Reported $1 Billion Deal
IT services giant ServiceNow announced that it has agreed to acquire identity security company Veza Security.
December 03, 2025 11:31 AM
ServiceNow to acquire Veza in major identity security play | ChannelPro
Veza's AI-native identity security platform will be integrated into ServiceNow's AI Control Tower to strengthen its identity and access...
December 02, 2025 05:46 PM
ServiceNow to Acquire Identity Security Firm Veza
ServiceNow Inc. announced on Tuesday plans to acquire Veza in a move aimed at fortifying security for identity and access management.
December 02, 2025 03:14 PM
ServiceNow To Acquire Veza For Major Identity Security Expansion
ServiceNow announced Tuesday that it has reached an agreement to acquire identity security startup Veza, in a major expansion of the tech...
Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
ServiceNow CyberSecurity History Information
Official Website of ServiceNow
The official website of ServiceNow is http://www.servicenow.com.
ServiceNow’s AI-Generated Cybersecurity Score
According to Rankiteo, ServiceNow’s AI-generated cybersecurity score is 831, reflecting their Good security posture.
How many security badges does ServiceNow’ have ?
According to Rankiteo, ServiceNow currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
Does ServiceNow have SOC 2 Type 1 certification ?
According to Rankiteo, ServiceNow is not certified under SOC 2 Type 1.
Does ServiceNow have SOC 2 Type 2 certification ?
According to Rankiteo, ServiceNow does not hold a SOC 2 Type 2 certification.
Does ServiceNow comply with GDPR ?
According to Rankiteo, ServiceNow is not listed as GDPR compliant.
Does ServiceNow have PCI DSS certification ?
According to Rankiteo, ServiceNow does not currently maintain PCI DSS compliance.
Does ServiceNow comply with HIPAA ?
According to Rankiteo, ServiceNow is not compliant with HIPAA regulations.
Does ServiceNow have ISO 27001 certification ?
According to Rankiteo,ServiceNow is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Industry Classification of ServiceNow
ServiceNow operates primarily in the Software Development industry.
Number of Employees at ServiceNow
ServiceNow employs approximately 30,443 people worldwide.
Subsidiaries Owned by ServiceNow
ServiceNow presently has no subsidiaries across any sectors.
ServiceNow’s LinkedIn Followers
ServiceNow’s official LinkedIn profile has approximately 1,381,149 followers.
NAICS Classification of ServiceNow
ServiceNow is classified under the NAICS code 5112, which corresponds to Software Publishers.
ServiceNow’s Presence on Crunchbase
No, ServiceNow does not have a profile on Crunchbase.
ServiceNow’s Presence on LinkedIn
Yes, ServiceNow maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/servicenow.
Cybersecurity Incidents Involving ServiceNow
As of December 11, 2025, Rankiteo reports that ServiceNow has experienced 1 cybersecurity incidents.
Number of Peer and Competitor Companies
ServiceNow has an estimated 27,532 peer or competitor companies worldwide.
What types of cybersecurity incidents have occurred at ServiceNow ?
Incident Types: The types of cybersecurity incidents that have occurred include Vulnerability.
How does ServiceNow detect and respond to cybersecurity incidents ?
Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with introducing 'deny unless' acls, adding query acls, recommending the use of security data filters, and remediation measures with manually review tables and modify acls to ensure they are not overly permissive..
Incident Details
Can you provide details on each incident ?
Title: Count(er) Strike Vulnerability in ServiceNow
Description: A new vulnerability in ServiceNow, dubbed Count(er) Strike, allows low-privileged users to extract sensitive data from tables to which they should not have access. The flaw was discovered by Varonis Threat Labs in February 2025 and assigned the CVE-2025-3648 identifier.
Date Detected: February 2025
Type: Vulnerability Exploitation
Attack Vector: Misconfigured or overly permissive ACLs
Vulnerability Exploited: CVE-2025-3648
Motivation: Data Exfiltration
What are the most common types of attacks the company has faced ?
Common Attack Types: The most common types of attacks the company has faced is Vulnerability.
How does the company identify the attack vectors used in incidents ?
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Misconfigured or overly permissive ACLs.
Impact of the Incidents
What was the impact of each incident ?
Incident : Vulnerability Exploitation SER543070925
Data Compromised: Sensitive data, credentials, PII, internal configuration data
Systems Affected: ServiceNow ITSM product and potentially all ServiceNow products utilizing the same ACL logic
What types of data are most commonly compromised in incidents ?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Sensitive data, credentials, PII and internal configuration data.
Which entities were affected by each incident ?
Incident : Vulnerability Exploitation SER543070925
Entity Name: ServiceNow
Entity Type: Company
Industry: Cloud-based Platform
Customers Affected: Public sector organizations, Healthcare, Financial institutions, Large enterprises
Response to the Incidents
What measures were taken in response to each incident ?
Incident : Vulnerability Exploitation SER543070925
Containment Measures: Introducing 'Deny Unless' ACLs, Adding Query ACLs, Recommending the use of Security Data Filters
Remediation Measures: Manually review tables and modify ACLs to ensure they are not overly permissive
Data Breach Information
What type of data was compromised in each breach ?
Incident : Vulnerability Exploitation SER543070925
Type of Data Compromised: Sensitive data, credentials, PII, internal configuration data
Data Exfiltration: Enumeration of data records from a table
Personally Identifiable Information: PII
What measures does the company take to prevent data exfiltration ?
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Manually review tables and modify ACLs to ensure they are not overly permissive.
How does the company handle incidents involving personally identifiable information (PII) ?
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by introducing 'deny unless' acls, adding query acls and recommending the use of security data filters.
Lessons Learned and Recommendations
What lessons were learned from each incident ?
Incident : Vulnerability Exploitation SER543070925
Lessons Learned: Importance of reviewing and properly configuring ACLs to prevent unauthorized access
What recommendations were made to prevent future incidents ?
Incident : Vulnerability Exploitation SER543070925
Recommendations: Use 'Deny Unless' ACLs, Query ACLs, and Security Data Filters to mitigate similar vulnerabilities
What are the key lessons learned from past incidents ?
Key Lessons Learned: The key lessons learned from past incidents are Importance of reviewing and properly configuring ACLs to prevent unauthorized access.
What recommendations has the company implemented to improve cybersecurity ?
Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: Use 'Deny Unless' ACLs, Query ACLs and and Security Data Filters to mitigate similar vulnerabilities.
References
Where can I find more information about each incident ?
Incident : Vulnerability Exploitation SER543070925
Source: Varonis Threat Labs
Where can stakeholders find additional resources on cybersecurity best practices ?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Varonis Threat Labs.
Initial Access Broker
How did the initial access broker gain entry for each incident ?
Incident : Vulnerability Exploitation SER543070925
Entry Point: Misconfigured or overly permissive ACLs
Post-Incident Analysis
What were the root causes and corrective actions taken for each incident ?
Incident : Vulnerability Exploitation SER543070925
Root Causes: Misconfigured or overly permissive ACLs
Corrective Actions: Review and modify ACLs to ensure they are not overly permissive
What corrective actions has the company taken based on post-incident analysis ?
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Review and modify ACLs to ensure they are not overly permissive.
Additional Questions
Incident Details
What was the most recent incident detected ?
Most Recent Incident Detected: The most recent incident detected was on February 2025.
Impact of the Incidents
What was the most significant data compromised in an incident ?
Most Significant Data Compromised: The most significant data compromised in an incident were Sensitive data, credentials, PII and internal configuration data.
Response to the Incidents
What containment measures were taken in the most recent incident ?
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were Introducing 'Deny Unless' ACLs, Adding Query ACLs and Recommending the use of Security Data Filters.
Data Breach Information
What was the most sensitive data compromised in a breach ?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Sensitive data, credentials, PII and internal configuration data.
Lessons Learned and Recommendations
What was the most significant lesson learned from past incidents ?
Most Significant Lesson Learned: The most significant lesson learned from past incidents was Importance of reviewing and properly configuring ACLs to prevent unauthorized access.
What was the most significant recommendation implemented to improve cybersecurity ?
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Use 'Deny Unless' ACLs, Query ACLs and and Security Data Filters to mitigate similar vulnerabilities.
References
What is the most recent source of information about an incident ?
Most Recent Source: The most recent source of information about an incident is Varonis Threat Labs.
Initial Access Broker
What was the most recent entry point used by an initial access broker ?
Most Recent Entry Point: The most recent entry point used by an initial access broker was an Misconfigured or overly permissive ACLs.
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Severity: LOW
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Description
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Risk Information
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Severity: HIGH
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Incident
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Digital Assets
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Network Security
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
SBOM (Software Bill of Materials)
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
CMDB (Configuration Management Database)
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Threat Intelligence
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
Rankiteo is a unified scoring and risk platform that analyzes billions of signals weekly to help organizations gain faster, more actionable insights into emerging threats. Empowering teams to outpace adversaries and reduce exposure.
