ISO 27001 Certificate
SOC 1 Type I Certificate
SOC 2 Type II Certificate
PCI DSS
HIPAA
RGPD
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ISOSOC2 Type 1SOC2 Type 2PCI DSSHIPAAGDPR

OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way—through Information Management. OpenText (NASDAQ/TSX: OTEX), founded in 1991 in Waterloo, has a rich history of helping customers manage their most important asset—information. Originating from a collaboration to digitize the Oxford English Dictionary, OpenText has grown into a global leader in information management. With over 120,000 enterprise customers across 180 countries, OpenText supports 98 of the top 100 global companies. A wide breadth of offerings uniquely positions OpenText to help customers unlock the value of that information using Al, cloud, and security innovations. At OpenText, our culture is at the heart of everything we do—and today, that includes being proudly AI-first. We’re creating a workplace where everyone can thrive, with artificial intelligence integrated into how we work, solve problems, and innovate together. By fostering a collaborative and inclusive environment, we empower digital knowledge workers and drive forward-thinking solutions that shape the future of information management. We believe our success comes from the strength of our team—talent that AI can’t replace—and we’re committed to attracting and supporting those who bring unique insight, adaptability, and creativity. Because at OpenText, people aren’t just our greatest asset—they’re the reason we shine in an AI-powered world. Join us at OpenText and become part of a team where your talents and ideas are truly valued.

OpenText A.I CyberSecurity Scoring

OpenText

Company Details

Linkedin ID:

opentext

Employees number:

22,020

Number of followers:

513,471

NAICS:

5112

Industry Type:

Software Development

Homepage:

opentext.com

IP Addresses:

0

Company ID:

OPE_6052516

Scan Status:

In-progress

AI scoreOpenText Risk Score (AI oriented)

Between 650 and 699

https://images.rankiteo.com/companyimages/opentext.jpeg
OpenText Software Development
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globalscoreOpenText Global Score (TPRM)

XXXX

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OpenText Software Development
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OpenText Company CyberSecurity News & History

Past Incidents
2
Attack Types
2
EntityTypeSeverityImpactSeenBlog DetailsIncident DetailsView
CarboniteBreach60406/2016
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: Carbonite, a provider of online computer and server backup services suffered a password reuse attack in which some users’ credentials, obtained elsewhere, were used to obtain user data. The company notified its more than 1.5 million individual and small business customers and forced them to password reset. The attack was a result of a third-party attacker using compromised email addresses and passwords obtained from other companies that were previously attacked.

OpenText (Indian Enterprises - Survey Context)Ransomware100511/2025
Rankiteo Explanation :
Attack threatening the organization’s existence

Description: Over half of Indian enterprises surveyed by OpenText faced **ransomware attacks** in the past year, with **71% reporting AI-driven phishing or deepfake attempts**, marking India as a highly targeted region. **70% of affected organizations paid ransoms** to regain data access—one of the highest global rates—yet only **12% fully recovered encrypted/stolen data**, exposing a critical gap between perceived resilience and actual recovery capabilities. Attacks increasingly exploited **third-party vendors or supply chains**, with **63% of organizations impacted by breaches via managed service providers**. Despite proactive measures like **cloud security (68%), network protection (60%), and backup technologies (58%)**, heavy reliance on external ecosystems amplified cascading risks. The financial and operational strain was compounded by **AI-enabled threats (deepfakes, voice/video spoofing)**, with **95% of firms allowing generative AI tools** but only **50% having formal AI governance policies**. Ransomware is now a **board-level priority (84% of execs rank it a top-3 risk)**, yet recovery tests (76% conduct multi-annual drills) and employee training (80% participation) have not prevented persistent data loss and operational disruption.

Carbonite
Breach
Severity: 60
Impact: 4
Seen: 06/2016
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: Carbonite, a provider of online computer and server backup services suffered a password reuse attack in which some users’ credentials, obtained elsewhere, were used to obtain user data. The company notified its more than 1.5 million individual and small business customers and forced them to password reset. The attack was a result of a third-party attacker using compromised email addresses and passwords obtained from other companies that were previously attacked.

OpenText (Indian Enterprises - Survey Context)
Ransomware
Severity: 100
Impact: 5
Seen: 11/2025
Blog:
Rankiteo Explanation
Attack threatening the organization’s existence

Description: Over half of Indian enterprises surveyed by OpenText faced **ransomware attacks** in the past year, with **71% reporting AI-driven phishing or deepfake attempts**, marking India as a highly targeted region. **70% of affected organizations paid ransoms** to regain data access—one of the highest global rates—yet only **12% fully recovered encrypted/stolen data**, exposing a critical gap between perceived resilience and actual recovery capabilities. Attacks increasingly exploited **third-party vendors or supply chains**, with **63% of organizations impacted by breaches via managed service providers**. Despite proactive measures like **cloud security (68%), network protection (60%), and backup technologies (58%)**, heavy reliance on external ecosystems amplified cascading risks. The financial and operational strain was compounded by **AI-enabled threats (deepfakes, voice/video spoofing)**, with **95% of firms allowing generative AI tools** but only **50% having formal AI governance policies**. Ransomware is now a **board-level priority (84% of execs rank it a top-3 risk)**, yet recovery tests (76% conduct multi-annual drills) and employee training (80% participation) have not prevented persistent data loss and operational disruption.

Ailogo

OpenText Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

🔒
Incident Predictions locked
Access Monitoring Plan

A.I Risk Score Likelihood 3 - 6 - 9 months

🔒
A.I. Risk Score Predictions locked
Access Monitoring Plan
statics

Underwriter Stats for OpenText

Incidents vs Software Development Industry Average (This Year)

OpenText has 72.41% more incidents than the average of same-industry companies with at least one recorded incident.

Incidents vs All-Companies Average (This Year)

OpenText has 29.87% more incidents than the average of all companies with at least one recorded incident.

Incident Types OpenText vs Software Development Industry Avg (This Year)

OpenText reported 1 incidents this year: 0 cyber attacks, 1 ransomware, 0 vulnerabilities, 0 data breaches, compared to industry peers with at least 1 incident.

Incident History — OpenText (X = Date, Y = Severity)

OpenText cyber incidents detection timeline including parent company and subsidiaries

OpenText Company Subsidiaries

SubsidiaryImage

OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way—through Information Management. OpenText (NASDAQ/TSX: OTEX), founded in 1991 in Waterloo, has a rich history of helping customers manage their most important asset—information. Originating from a collaboration to digitize the Oxford English Dictionary, OpenText has grown into a global leader in information management. With over 120,000 enterprise customers across 180 countries, OpenText supports 98 of the top 100 global companies. A wide breadth of offerings uniquely positions OpenText to help customers unlock the value of that information using Al, cloud, and security innovations. At OpenText, our culture is at the heart of everything we do—and today, that includes being proudly AI-first. We’re creating a workplace where everyone can thrive, with artificial intelligence integrated into how we work, solve problems, and innovate together. By fostering a collaborative and inclusive environment, we empower digital knowledge workers and drive forward-thinking solutions that shape the future of information management. We believe our success comes from the strength of our team—talent that AI can’t replace—and we’re committed to attracting and supporting those who bring unique insight, adaptability, and creativity. Because at OpenText, people aren’t just our greatest asset—they’re the reason we shine in an AI-powered world. Join us at OpenText and become part of a team where your talents and ideas are truly valued.

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newsone

OpenText CyberSecurity News

December 05, 2025 06:40 AM
OpenText champions secure information management for AI at ITWeb Security Summit 2026

Security must evolve from a perimeter conversation to an information conversation, says OpenText.

December 02, 2025 09:48 PM
Think EDR has your back? Think again.

Together, EDR and DFIR give SOCs both the speed to contain threats and the clarity to understand them. This blog explains how.

November 28, 2025 05:24 PM
OpenText Cybersecurity 2025 Global Managed Security Survey: AI Redefines MSP Strategy

Guest blog courtesy of OpenText Cybersecurity. For the past three years, we've been tracking the evolution of managed security services...

November 26, 2025 08:00 AM
OpenText unveils next-generation AI Data Platform

OpenText unveils next-generation AI data platform to empower Middle East Enterprises to securely scale AI adoption.

November 25, 2025 06:02 PM
Building trust in the age of emerging technologies — the new era of application security

OpenText is redefining the future of application security by connecting innovation in AI, emerging technologies, and secure DevOps practices...

November 19, 2025 12:18 AM
Practical Enterprise AI: A Unified Innovation Roadmap Across OpenText Businesses

At OpenText World this week, we look ahead to the next chapter of innovation for all our business units. From content to cybersecurity,...

November 14, 2025 08:00 AM
Chasing security ROI

In theory, with every security breach that is publicized in the news media—and the many more that go unreported—the value of investment into...

November 13, 2025 08:00 AM
Ransomware attacks climb as AI shapes Australian cyber threats

Australian businesses are contending with a marked increase in ransomware attacks, with artificial intelligence now playing a more prominent...

November 05, 2025 08:00 AM
Empowering SA’s public sector to build a cyber-resilient future

South Africa's public sector is facing an escalating cyber security challenge. Increasing incidents of malware, phishing and ransomware...

faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

OpenText CyberSecurity History Information

Official Website of OpenText

The official website of OpenText is https://www.opentext.com.

OpenText’s AI-Generated Cybersecurity Score

According to Rankiteo, OpenText’s AI-generated cybersecurity score is 683, reflecting their Weak security posture.

How many security badges does OpenText’ have ?

According to Rankiteo, OpenText currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Does OpenText have SOC 2 Type 1 certification ?

According to Rankiteo, OpenText is not certified under SOC 2 Type 1.

Does OpenText have SOC 2 Type 2 certification ?

According to Rankiteo, OpenText does not hold a SOC 2 Type 2 certification.

Does OpenText comply with GDPR ?

According to Rankiteo, OpenText is not listed as GDPR compliant.

Does OpenText have PCI DSS certification ?

According to Rankiteo, OpenText does not currently maintain PCI DSS compliance.

Does OpenText comply with HIPAA ?

According to Rankiteo, OpenText is not compliant with HIPAA regulations.

Does OpenText have ISO 27001 certification ?

According to Rankiteo,OpenText is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of OpenText

OpenText operates primarily in the Software Development industry.

Number of Employees at OpenText

OpenText employs approximately 22,020 people worldwide.

Subsidiaries Owned by OpenText

OpenText presently has no subsidiaries across any sectors.

OpenText’s LinkedIn Followers

OpenText’s official LinkedIn profile has approximately 513,471 followers.

NAICS Classification of OpenText

OpenText is classified under the NAICS code 5112, which corresponds to Software Publishers.

OpenText’s Presence on Crunchbase

No, OpenText does not have a profile on Crunchbase.

OpenText’s Presence on LinkedIn

Yes, OpenText maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/opentext.

Cybersecurity Incidents Involving OpenText

As of December 11, 2025, Rankiteo reports that OpenText has experienced 2 cybersecurity incidents.

Number of Peer and Competitor Companies

OpenText has an estimated 27,532 peer or competitor companies worldwide.

What types of cybersecurity incidents have occurred at OpenText ?

Incident Types: The types of cybersecurity incidents that have occurred include Ransomware and Breach.

How does OpenText detect and respond to cybersecurity incidents ?

Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with forced password reset, and communication strategy with customer notification, and and third party assistance with managed service providers (83% of organizations), third party assistance with cybersecurity assessments of software suppliers (91%), and remediation measures with cloud security enhancements (68% priority), remediation measures with network protection (60% priority), remediation measures with backup technologies (58% priority), and recovery measures with ransomware recovery plan testing (76% test multiple times/year), recovery measures with security awareness training (80% conduct regularly)..

Incident Details

Can you provide details on each incident ?

Incident : Password Reuse Attack

Title: Password Reuse Attack on Carbonite

Description: Carbonite, a provider of online computer and server backup services, suffered a password reuse attack in which some users’ credentials, obtained elsewhere, were used to obtain user data. The company notified its more than 1.5 million individual and small business customers and forced them to password reset. The attack was a result of a third-party attacker using compromised email addresses and passwords obtained from other companies that were previously attacked.

Type: Password Reuse Attack

Attack Vector: Compromised Credentials

Vulnerability Exploited: Password Reuse

Threat Actor: Third-party attacker

Motivation: Data Theft

Incident : ransomware

Title: Ransomware and AI-Driven Cyber Threats Targeting Indian Enterprises (2023-2024)

Description: OpenText's fourth annual Global Ransomware Survey reveals that over 50% of Indian enterprises faced ransomware attacks in the past year, with 71% reporting a surge in AI-driven phishing or deepfake attempts. Nearly 70% of affected organizations paid ransoms, yet only 12% fully recovered encrypted or stolen data. The report highlights gaps in AI governance, third-party risks, and the escalating complexity of attacks, including supply chain breaches. Indian organizations are prioritizing cloud security, network protection, and backup technologies for 2026, with 84% of executive teams now treating ransomware as a top-three business risk.

Type: ransomware

Attack Vector: AI-driven phishingdeepfake (voice/video spoofing)third-party service providerssoftware supply chain

Vulnerability Exploited: insufficient AI governancethird-party ecosystem dependencieslack of formal AI-use/data privacy policies

Motivation: financial gain (ransom payments)data theftdisruption of operations

What are the most common types of attacks the company has faced ?

Common Attack Types: The most common types of attacks the company has faced is Breach.

How does the company identify the attack vectors used in incidents ?

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through third-party service providerssoftware supply chainAI-driven phishing/deepfake attacks.

Impact of the Incidents

What was the impact of each incident ?

Incident : Password Reuse Attack CAR1914123

Data Compromised: User Data

Incident : ransomware OPE0062100110625

Downtime: True

Identity Theft Risk: True

What types of data are most commonly compromised in incidents ?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are User Credentials, Personally Identifiable Information (Likely), Corporate Data, Financial Data (Possible) and .

Which entities were affected by each incident ?

Incident : Password Reuse Attack CAR1914123

Entity Name: Carbonite

Entity Type: Service Provider

Industry: Technology

Size: More than 1.5 million customers

Customers Affected: 1.5 million

Incident : ransomware OPE0062100110625

Entity Name: Indian Enterprises (Survey Respondents)

Entity Type: private sector, public sector (if applicable)

Industry: technology, financial services, manufacturing, others (unspecified)

Location: India

Response to the Incidents

What measures were taken in response to each incident ?

Incident : Password Reuse Attack CAR1914123

Containment Measures: Forced password reset

Communication Strategy: Customer notification

Incident : ransomware OPE0062100110625

Incident Response Plan Activated: True

Third Party Assistance: Managed Service Providers (83% Of Organizations), Cybersecurity Assessments Of Software Suppliers (91%).

Remediation Measures: cloud security enhancements (68% priority)network protection (60% priority)backup technologies (58% priority)

Recovery Measures: ransomware recovery plan testing (76% test multiple times/year)security awareness training (80% conduct regularly)

How does the company involve third-party assistance in incident response ?

Third-Party Assistance: The company involves third-party assistance in incident response through managed service providers (83% of organizations), cybersecurity assessments of software suppliers (91%), .

Data Breach Information

What type of data was compromised in each breach ?

Incident : Password Reuse Attack CAR1914123

Type of Data Compromised: User Credentials

Incident : ransomware OPE0062100110625

Type of Data Compromised: Personally identifiable information (likely), Corporate data, Financial data (possible)

Sensitivity of Data: high (includes potential PII and corporate secrets)

Data Encryption: True

What measures does the company take to prevent data exfiltration ?

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: cloud security enhancements (68% priority), network protection (60% priority), backup technologies (58% priority), .

How does the company handle incidents involving personally identifiable information (PII) ?

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by forced password reset.

Ransomware Information

Was ransomware involved in any of the incidents ?

Incident : ransomware OPE0062100110625

Ransom Paid: 70% of affected organizations

Data Encryption: True

Data Exfiltration: True

How does the company recover data encrypted by ransomware ?

Data Recovery from Ransomware: The company recovers data encrypted by ransomware through ransomware recovery plan testing (76% test multiple times/year), security awareness training (80% conduct regularly), .

Lessons Learned and Recommendations

What lessons were learned from each incident ?

Incident : ransomware OPE0062100110625

Lessons Learned: AI adoption outpaces governance: 95% allow generative AI tools, but only ~50% have formal AI-use/data privacy policies., Third-party risks are critical: 66% of organizations impacted by vendor/managed services breaches in the past year., Recovery confidence is misplaced: 98.6% express confidence in recovery, but only 12% fully recover data post-attack., Board-level engagement is rising: 84% of Indian executives now rank ransomware as a top-three business risk (vs. 71% globally)., Collaboration is key: Effectiveness depends on shared responsibility across organizations, partners, and technology providers.

What recommendations were made to prevent future incidents ?

Incident : ransomware OPE0062100110625

Recommendations: Implement formal AI governance frameworks to align productivity gains with security/privacy risks., Strengthen third-party risk management, including rigorous cybersecurity assessments of suppliers and managed service providers., Enhance ransomware recovery testing frequency and realism to close the gap between perceived and actual resilience., Expand security awareness training to include AI-specific threats (e.g., deepfakes, generative AI misuse)., Prioritize investments in cloud security, network protection, and immutable backup solutions., Foster cross-ecosystem collaboration to address cascading risks in supply chains and shared infrastructure.Implement formal AI governance frameworks to align productivity gains with security/privacy risks., Strengthen third-party risk management, including rigorous cybersecurity assessments of suppliers and managed service providers., Enhance ransomware recovery testing frequency and realism to close the gap between perceived and actual resilience., Expand security awareness training to include AI-specific threats (e.g., deepfakes, generative AI misuse)., Prioritize investments in cloud security, network protection, and immutable backup solutions., Foster cross-ecosystem collaboration to address cascading risks in supply chains and shared infrastructure.Implement formal AI governance frameworks to align productivity gains with security/privacy risks., Strengthen third-party risk management, including rigorous cybersecurity assessments of suppliers and managed service providers., Enhance ransomware recovery testing frequency and realism to close the gap between perceived and actual resilience., Expand security awareness training to include AI-specific threats (e.g., deepfakes, generative AI misuse)., Prioritize investments in cloud security, network protection, and immutable backup solutions., Foster cross-ecosystem collaboration to address cascading risks in supply chains and shared infrastructure.Implement formal AI governance frameworks to align productivity gains with security/privacy risks., Strengthen third-party risk management, including rigorous cybersecurity assessments of suppliers and managed service providers., Enhance ransomware recovery testing frequency and realism to close the gap between perceived and actual resilience., Expand security awareness training to include AI-specific threats (e.g., deepfakes, generative AI misuse)., Prioritize investments in cloud security, network protection, and immutable backup solutions., Foster cross-ecosystem collaboration to address cascading risks in supply chains and shared infrastructure.Implement formal AI governance frameworks to align productivity gains with security/privacy risks., Strengthen third-party risk management, including rigorous cybersecurity assessments of suppliers and managed service providers., Enhance ransomware recovery testing frequency and realism to close the gap between perceived and actual resilience., Expand security awareness training to include AI-specific threats (e.g., deepfakes, generative AI misuse)., Prioritize investments in cloud security, network protection, and immutable backup solutions., Foster cross-ecosystem collaboration to address cascading risks in supply chains and shared infrastructure.Implement formal AI governance frameworks to align productivity gains with security/privacy risks., Strengthen third-party risk management, including rigorous cybersecurity assessments of suppliers and managed service providers., Enhance ransomware recovery testing frequency and realism to close the gap between perceived and actual resilience., Expand security awareness training to include AI-specific threats (e.g., deepfakes, generative AI misuse)., Prioritize investments in cloud security, network protection, and immutable backup solutions., Foster cross-ecosystem collaboration to address cascading risks in supply chains and shared infrastructure.

What are the key lessons learned from past incidents ?

Key Lessons Learned: The key lessons learned from past incidents are AI adoption outpaces governance: 95% allow generative AI tools, but only ~50% have formal AI-use/data privacy policies.,Third-party risks are critical: 66% of organizations impacted by vendor/managed services breaches in the past year.,Recovery confidence is misplaced: 98.6% express confidence in recovery, but only 12% fully recover data post-attack.,Board-level engagement is rising: 84% of Indian executives now rank ransomware as a top-three business risk (vs. 71% globally).,Collaboration is key: Effectiveness depends on shared responsibility across organizations, partners, and technology providers.

References

Where can I find more information about each incident ?

Incident : ransomware OPE0062100110625

Source: OpenText Global Ransomware Survey (4th Annual)

Incident : ransomware OPE0062100110625

Source: ETCISO Article on OpenText Survey Findings

Where can stakeholders find additional resources on cybersecurity best practices ?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: OpenText Global Ransomware Survey (4th Annual), and Source: ETCISO Article on OpenText Survey Findings.

Investigation Status

What is the current status of the investigation for each incident ?

Incident : ransomware OPE0062100110625

Investigation Status: Survey-based findings (no specific incident investigation detailed)

How does the company communicate the status of incident investigations to stakeholders ?

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Customer notification.

Stakeholder and Customer Advisories

Were there any advisories issued to stakeholders or customers for each incident ?

Incident : ransomware OPE0062100110625

Stakeholder Advisories: Board-Level Engagement: 84% Of Indian Executives Treat Ransomware As A Top-Three Business Risk., Third-Party Advisories: 91% Conduct Formal Cybersecurity Assessments Of Software Suppliers..

What advisories does the company provide to stakeholders and customers following an incident ?

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Board-Level Engagement: 84% Of Indian Executives Treat Ransomware As A Top-Three Business Risk. and Third-Party Advisories: 91% Conduct Formal Cybersecurity Assessments Of Software Suppliers..

Initial Access Broker

How did the initial access broker gain entry for each incident ?

Incident : ransomware OPE0062100110625

Entry Point: Third-Party Service Providers, Software Supply Chain, Ai-Driven Phishing/Deepfake Attacks,

High Value Targets: Corporate Data, Financial Systems, Customer Pii,

Data Sold on Dark Web: Corporate Data, Financial Systems, Customer Pii,

Post-Incident Analysis

What were the root causes and corrective actions taken for each incident ?

Incident : Password Reuse Attack CAR1914123

Root Causes: Password Reuse

Corrective Actions: Forced password reset

Incident : ransomware OPE0062100110625

Root Causes: Rapid Ai Adoption Without Commensurate Governance (E.G., Lack Of Formal Ai-Use Policies)., Over-Reliance On Third-Party Ecosystems With Inadequate Security Oversight., Insufficient Testing Of Ransomware Recovery Plans (Gap Between Confidence And Actual Recovery Rates)., Expanding Attack Surface Due To Hybrid/Ai-Powered Environments.,

Corrective Actions: Accelerate Implementation Of Ai Governance Frameworks And Data Privacy Policies., Enhance Third-Party Risk Management Programs, Including Continuous Monitoring Of Suppliers., Increase Frequency And Rigor Of Ransomware Recovery Simulations., Invest In Advanced Threat Detection For Ai-Driven Attacks (E.G., Deepfake Identification Tools)., Promote Cross-Industry Collaboration To Address Systemic Vulnerabilities In Supply Chains.,

What is the company's process for conducting post-incident analysis ?

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Managed Service Providers (83% Of Organizations), Cybersecurity Assessments Of Software Suppliers (91%), .

What corrective actions has the company taken based on post-incident analysis ?

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Forced password reset, Accelerate Implementation Of Ai Governance Frameworks And Data Privacy Policies., Enhance Third-Party Risk Management Programs, Including Continuous Monitoring Of Suppliers., Increase Frequency And Rigor Of Ransomware Recovery Simulations., Invest In Advanced Threat Detection For Ai-Driven Attacks (E.G., Deepfake Identification Tools)., Promote Cross-Industry Collaboration To Address Systemic Vulnerabilities In Supply Chains., .

Additional Questions

General Information

Has the company ever paid ransoms ?

Ransom Payment History: The company has Paid ransoms in the past.

Who was the attacking group in the last incident ?

Last Attacking Group: The attacking group in the last incident was an Third-party attacker.

Impact of the Incidents

What was the most significant data compromised in an incident ?

Most Significant Data Compromised: The most significant data compromised in an incident were User Data and .

Response to the Incidents

What third-party assistance was involved in the most recent incident ?

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was managed service providers (83% of organizations), cybersecurity assessments of software suppliers (91%), .

What containment measures were taken in the most recent incident ?

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was Forced password reset.

Data Breach Information

What was the most sensitive data compromised in a breach ?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach was User Data.

Ransomware Information

What was the highest ransom paid in a ransomware incident ?

Highest Ransom Paid: The highest ransom paid in a ransomware incident was 70% of affected organizations.

Lessons Learned and Recommendations

What was the most significant lesson learned from past incidents ?

Most Significant Lesson Learned: The most significant lesson learned from past incidents was Collaboration is key: Effectiveness depends on shared responsibility across organizations, partners, and technology providers.

What was the most significant recommendation implemented to improve cybersecurity ?

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Strengthen third-party risk management, including rigorous cybersecurity assessments of suppliers and managed service providers., Foster cross-ecosystem collaboration to address cascading risks in supply chains and shared infrastructure., Enhance ransomware recovery testing frequency and realism to close the gap between perceived and actual resilience., Implement formal AI governance frameworks to align productivity gains with security/privacy risks., Expand security awareness training to include AI-specific threats (e.g., deepfakes, generative AI misuse)., Prioritize investments in cloud security, network protection and and immutable backup solutions..

References

What is the most recent source of information about an incident ?

Most Recent Source: The most recent source of information about an incident are ETCISO Article on OpenText Survey Findings and OpenText Global Ransomware Survey (4th Annual).

Investigation Status

What is the current status of the most recent investigation ?

Current Status of Most Recent Investigation: The current status of the most recent investigation is Survey-based findings (no specific incident investigation detailed).

Stakeholder and Customer Advisories

What was the most recent stakeholder advisory issued ?

Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was Board-level engagement: 84% of Indian executives treat ransomware as a top-three business risk., Third-party advisories: 91% conduct formal cybersecurity assessments of software suppliers., .

Initial Access Broker

Post-Incident Analysis

What was the most significant root cause identified in post-incident analysis ?

Most Significant Root Cause: The most significant root cause identified in post-incident analysis was Password Reuse, Rapid AI adoption without commensurate governance (e.g., lack of formal AI-use policies).Over-reliance on third-party ecosystems with inadequate security oversight.Insufficient testing of ransomware recovery plans (gap between confidence and actual recovery rates).Expanding attack surface due to hybrid/AI-powered environments..

What was the most significant corrective action taken based on post-incident analysis ?

Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was Forced password reset, Accelerate implementation of AI governance frameworks and data privacy policies.Enhance third-party risk management programs, including continuous monitoring of suppliers.Increase frequency and rigor of ransomware recovery simulations.Invest in advanced threat detection for AI-driven attacks (e.g., deepfake identification tools).Promote cross-industry collaboration to address systemic vulnerabilities in supply chains..

cve

Latest Global CVEs (Not Company-Specific)

Description

FreePBX Endpoint Manager is a module for managing telephony endpoints in FreePBX systems. Versions prior to 16.0.96 and 17.0.1 through 17.0.9 have a weak default password. By default, this is a 6 digit numeric value which can be brute forced. (This is the app_password parameter). Depending on local configuration, this password could be the extension, voicemail, user manager, DPMA or EPM phone admin password. This issue is fixed in versions 16.0.96 and 17.0.10.

Risk Information
cvss4
Base: 6.9
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Neuron is a PHP framework for creating and orchestrating AI Agents. In versions 2.8.11 and below, the MySQLWriteTool executes arbitrary SQL provided by the caller using PDO::prepare() + execute() without semantic restrictions. This is consistent with the name (“write tool”), but in an LLM/agent context it becomes a high-risk capability: prompt injection or indirect prompt manipulation can cause execution of destructive queries such as DROP TABLE, TRUNCATE, DELETE, ALTER, or privilege-related statements (subject to DB permissions). Deployments that expose an agent with MySQLWriteTool enabled to untrusted input and/or run the tool with a DB user that has broad privileges are impacted. This issue is fixed in version 2.8.12.

Risk Information
cvss3
Base: 9.4
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:H
Description

Neuron is a PHP framework for creating and orchestrating AI Agents. Versions 2.8.11 and below use MySQLSelectTool, which is vulnerable to Read-Only Bypass. MySQLSelectTool is intended to be a read-only SQL tool (e.g., for LLM agent querying, however, validation based on the first keyword (e.g., SELECT) and a forbidden-keyword list does not block file-writing constructs such as INTO OUTFILE / INTO DUMPFILE. As a result, an attacker who can influence the tool input (e.g., via prompt injection through a public agent endpoint) may write arbitrary files to the DB server if the MySQL/MariaDB account has the FILE privilege and server configuration permits writes to a useful location (e.g., a web-accessible directory). This issue is fixed in version 2.8.12.

Risk Information
cvss3
Base: 8.2
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:N
Description

Okta Java Management SDK facilitates interactions with the Okta management API. In versions 11.0.0 through 20.0.0, race conditions may arise from concurrent requests using the ApiClient class. This could cause a status code or response header from one request’s response to influence another request’s response. This issue is fixed in version 20.0.1.

Risk Information
cvss3
Base: 8.4
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:C/C:H/I:H/A:L
Description

The Auth0 Next.js SDK is a library for implementing user authentication in Next.js applications. When using versions 4.11.0 through 4.11.2 and 4.12.0, simultaneous requests on the same client may result in improper lookups in the TokenRequestCache for the request results. This issue is fixed in versions 4.11.2 and 4.12.1.

Risk Information
cvss3
Base: 5.4
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:U/C:H/I:L/A:N

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Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

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