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Zoho offers beautifully smart software to help you grow your business. With over 100 million users worldwide, Zoho's 55+ products aid your sales and marketing, support and collaboration, finance, and recruitment needs—letting you focus only on your business. Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products. Zoho Corporation is privately held and profitable, with its headquarters in Chennai, India, and offices across the globe.

Zoho A.I CyberSecurity Scoring

Zoho

Company Details

Linkedin ID:

zoho

Employees number:

29,539

Number of followers:

2,398,734

NAICS:

5112

Industry Type:

Software Development

Homepage:

zoho.com

IP Addresses:

0

Company ID:

ZOH_1194587

Scan Status:

In-progress

AI scoreZoho Risk Score (AI oriented)

Between 800 and 849

https://images.rankiteo.com/companyimages/zoho.jpeg
Zoho Software Development
Updated:
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globalscoreZoho Global Score (TPRM)

XXXX

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Zoho Software Development
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Zoho Company CyberSecurity News & History

Past Incidents
1
Attack Types
1
EntityTypeSeverityImpactSeenBlog DetailsIncident DetailsView
ZohoVulnerability8533/2025
Rankiteo Explanation :
Attack with significant impact with internal employee data leaks

Description: Zoho patched a high-severity vulnerability in its ADSelfService Plus software, resulting in potential risks before remediation. The flaw allowed attackers to bypass authentication, accessing sensitive enrollment data for password management and single sign-on services. This could have led to account takeovers and weakened organizational security. Zoho addressed the issue promptly with a software update, urging users to apply the patch. Although the flaw had a CVSSv3.1 score of 8.1, there were no customer data breaches reported. This incident highlights the importance of maintaining rigorous security measures, such as multi-factor authentication, to safeguard against identity management system compromises.

Zoho
Vulnerability
Severity: 85
Impact: 3
Seen: 3/2025
Blog:
Rankiteo Explanation
Attack with significant impact with internal employee data leaks

Description: Zoho patched a high-severity vulnerability in its ADSelfService Plus software, resulting in potential risks before remediation. The flaw allowed attackers to bypass authentication, accessing sensitive enrollment data for password management and single sign-on services. This could have led to account takeovers and weakened organizational security. Zoho addressed the issue promptly with a software update, urging users to apply the patch. Although the flaw had a CVSSv3.1 score of 8.1, there were no customer data breaches reported. This incident highlights the importance of maintaining rigorous security measures, such as multi-factor authentication, to safeguard against identity management system compromises.

Ailogo

Zoho Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

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Incident Predictions locked
Access Monitoring Plan

A.I Risk Score Likelihood 3 - 6 - 9 months

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A.I. Risk Score Predictions locked
Access Monitoring Plan
statics

Underwriter Stats for Zoho

Incidents vs Software Development Industry Average (This Year)

Zoho has 72.41% more incidents than the average of same-industry companies with at least one recorded incident.

Incidents vs All-Companies Average (This Year)

Zoho has 29.87% more incidents than the average of all companies with at least one recorded incident.

Incident Types Zoho vs Software Development Industry Avg (This Year)

Zoho reported 1 incidents this year: 0 cyber attacks, 0 ransomware, 1 vulnerabilities, 0 data breaches, compared to industry peers with at least 1 incident.

Incident History — Zoho (X = Date, Y = Severity)

Zoho cyber incidents detection timeline including parent company and subsidiaries

Zoho Company Subsidiaries

SubsidiaryImage

Zoho offers beautifully smart software to help you grow your business. With over 100 million users worldwide, Zoho's 55+ products aid your sales and marketing, support and collaboration, finance, and recruitment needs—letting you focus only on your business. Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products. Zoho Corporation is privately held and profitable, with its headquarters in Chennai, India, and offices across the globe.

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Zoho CyberSecurity News

December 04, 2025 08:17 AM
EV bike maker Ultraviolette raises $45 million from Zoho, Ferrari-owner Exor’s Lingotto

The fresh capital will be used to scale up the company's two existing models, the F77 electric sports bike and the recently launched X-47...

December 02, 2025 11:48 AM
Zoho celebrates growth in Saudi Arabia and unveil POS availability -

Zoho, a global technology company, launched VAT-compliant Zoho POS for Saudi businesses and celebrated significant growth in KSA.

December 02, 2025 03:03 AM
Zoho One elevates work with unified experience, integrations and intelligence

Zoho One elevates work with unified experience, integrations and intelligence, delivering a seamless platform for enhanced productivity...

November 24, 2025 08:27 AM
ManageEngine grows PH footprint as digital shift accelerates

ManageEngine, the enterprise IT management division of India-based Zoho Corporation, is strengthening its foothold in the Philippines as...

November 19, 2025 02:55 PM
Zoho expands AI, security features in bid to streamline enterprise workflows

Zoho Corporation is stepping up its bid to position itself as an alternative to sprawling enterprise software stacks.

November 15, 2025 08:00 AM
User flags missed encryption opportunity; Zoho's Vembu says: "Hype will come and go. We’ll make the product awesome and people will come."

Zoho's Arattai is rolling out mandatory end-to-end encryption, starting with one-to-one chats, with large-scale internal testing underway.

November 06, 2025 08:00 AM
ManageEngine brings its cybersecurity seminar, Shield NxG 2025, to the United Arab Emirates

United Arab Emirates, ManageEngine, a division of Zoho Corporation and a leading provider of enterprise IT management solutions,...

October 28, 2025 07:00 AM
Interview with Sujatha Iyer, Head of AI Security at ManageEngine (Zoho Corp)

Sujatha S. Iyer, Head of AI Security at ManageEngine (Zoho), perfectly captures that the future of defense depends on a balanced partnership...

October 16, 2025 07:00 AM
Zoho details Indian government migration, expands roster of AI agents

Zoho has moved 1.1 million Government of India users to Zoho Workplace in a move that highlights how the vendor, known for its disruptive...

faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

Zoho CyberSecurity History Information

Official Website of Zoho

The official website of Zoho is https://www.zoho.com/.

Zoho’s AI-Generated Cybersecurity Score

According to Rankiteo, Zoho’s AI-generated cybersecurity score is 812, reflecting their Good security posture.

How many security badges does Zoho’ have ?

According to Rankiteo, Zoho currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Does Zoho have SOC 2 Type 1 certification ?

According to Rankiteo, Zoho is not certified under SOC 2 Type 1.

Does Zoho have SOC 2 Type 2 certification ?

According to Rankiteo, Zoho does not hold a SOC 2 Type 2 certification.

Does Zoho comply with GDPR ?

According to Rankiteo, Zoho is not listed as GDPR compliant.

Does Zoho have PCI DSS certification ?

According to Rankiteo, Zoho does not currently maintain PCI DSS compliance.

Does Zoho comply with HIPAA ?

According to Rankiteo, Zoho is not compliant with HIPAA regulations.

Does Zoho have ISO 27001 certification ?

According to Rankiteo,Zoho is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of Zoho

Zoho operates primarily in the Software Development industry.

Number of Employees at Zoho

Zoho employs approximately 29,539 people worldwide.

Subsidiaries Owned by Zoho

Zoho presently has no subsidiaries across any sectors.

Zoho’s LinkedIn Followers

Zoho’s official LinkedIn profile has approximately 2,398,734 followers.

NAICS Classification of Zoho

Zoho is classified under the NAICS code 5112, which corresponds to Software Publishers.

Zoho’s Presence on Crunchbase

No, Zoho does not have a profile on Crunchbase.

Zoho’s Presence on LinkedIn

Yes, Zoho maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/zoho.

Cybersecurity Incidents Involving Zoho

As of December 11, 2025, Rankiteo reports that Zoho has experienced 1 cybersecurity incidents.

Number of Peer and Competitor Companies

Zoho has an estimated 27,538 peer or competitor companies worldwide.

What types of cybersecurity incidents have occurred at Zoho ?

Incident Types: The types of cybersecurity incidents that have occurred include Vulnerability.

How does Zoho detect and respond to cybersecurity incidents ?

Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with software update, and remediation measures with patch applied..

Incident Details

Can you provide details on each incident ?

Incident : Vulnerability Exploit

Title: Zoho ADSelfService Plus Authentication Bypass Vulnerability

Description: Zoho patched a high-severity vulnerability in its ADSelfService Plus software, resulting in potential risks before remediation. The flaw allowed attackers to bypass authentication, accessing sensitive enrollment data for password management and single sign-on services. This could have led to account takeovers and weakened organizational security. Zoho addressed the issue promptly with a software update, urging users to apply the patch. Although the flaw had a CVSSv3.1 score of 8.1, there were no customer data breaches reported.

Type: Vulnerability Exploit

Attack Vector: Authentication Bypass

Vulnerability Exploited: High-severity vulnerability in ADSelfService Plus software

Motivation: Account Takeover, Access Sensitive Data

What are the most common types of attacks the company has faced ?

Common Attack Types: The most common types of attacks the company has faced is Vulnerability.

Impact of the Incidents

What was the impact of each incident ?

Incident : Vulnerability Exploit ZOH411030525

Systems Affected: ADSelfService Plus software

Operational Impact: Weakened organizational security

Which entities were affected by each incident ?

Incident : Vulnerability Exploit ZOH411030525

Entity Name: Zoho

Entity Type: Software Company

Industry: Technology

Response to the Incidents

What measures were taken in response to each incident ?

Incident : Vulnerability Exploit ZOH411030525

Containment Measures: Software update

Remediation Measures: Patch applied

Data Breach Information

What measures does the company take to prevent data exfiltration ?

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Patch applied.

How does the company handle incidents involving personally identifiable information (PII) ?

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by software update.

Lessons Learned and Recommendations

What lessons were learned from each incident ?

Incident : Vulnerability Exploit ZOH411030525

Lessons Learned: Importance of maintaining rigorous security measures, such as multi-factor authentication, to safeguard against identity management system compromises.

What recommendations were made to prevent future incidents ?

Incident : Vulnerability Exploit ZOH411030525

Recommendations: Apply patches promptly, use multi-factor authentication.

What are the key lessons learned from past incidents ?

Key Lessons Learned: The key lessons learned from past incidents are Importance of maintaining rigorous security measures, such as multi-factor authentication, to safeguard against identity management system compromises.

What recommendations has the company implemented to improve cybersecurity ?

Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: Apply patches promptly and use multi-factor authentication..

Post-Incident Analysis

What were the root causes and corrective actions taken for each incident ?

Incident : Vulnerability Exploit ZOH411030525

Root Causes: High-severity vulnerability in ADSelfService Plus software

Corrective Actions: Patch applied, software update

What corrective actions has the company taken based on post-incident analysis ?

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Patch applied, software update.

Additional Questions

Impact of the Incidents

Response to the Incidents

What containment measures were taken in the most recent incident ?

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was Software update.

Lessons Learned and Recommendations

What was the most significant lesson learned from past incidents ?

Most Significant Lesson Learned: The most significant lesson learned from past incidents was Importance of maintaining rigorous security measures, such as multi-factor authentication, to safeguard against identity management system compromises.

What was the most significant recommendation implemented to improve cybersecurity ?

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Apply patches promptly and use multi-factor authentication..

cve

Latest Global CVEs (Not Company-Specific)

Description

FreePBX Endpoint Manager is a module for managing telephony endpoints in FreePBX systems. Versions prior to 16.0.96 and 17.0.1 through 17.0.9 have a weak default password. By default, this is a 6 digit numeric value which can be brute forced. (This is the app_password parameter). Depending on local configuration, this password could be the extension, voicemail, user manager, DPMA or EPM phone admin password. This issue is fixed in versions 16.0.96 and 17.0.10.

Risk Information
cvss4
Base: 6.9
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Neuron is a PHP framework for creating and orchestrating AI Agents. In versions 2.8.11 and below, the MySQLWriteTool executes arbitrary SQL provided by the caller using PDO::prepare() + execute() without semantic restrictions. This is consistent with the name (“write tool”), but in an LLM/agent context it becomes a high-risk capability: prompt injection or indirect prompt manipulation can cause execution of destructive queries such as DROP TABLE, TRUNCATE, DELETE, ALTER, or privilege-related statements (subject to DB permissions). Deployments that expose an agent with MySQLWriteTool enabled to untrusted input and/or run the tool with a DB user that has broad privileges are impacted. This issue is fixed in version 2.8.12.

Risk Information
cvss3
Base: 9.4
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:H
Description

Neuron is a PHP framework for creating and orchestrating AI Agents. Versions 2.8.11 and below use MySQLSelectTool, which is vulnerable to Read-Only Bypass. MySQLSelectTool is intended to be a read-only SQL tool (e.g., for LLM agent querying, however, validation based on the first keyword (e.g., SELECT) and a forbidden-keyword list does not block file-writing constructs such as INTO OUTFILE / INTO DUMPFILE. As a result, an attacker who can influence the tool input (e.g., via prompt injection through a public agent endpoint) may write arbitrary files to the DB server if the MySQL/MariaDB account has the FILE privilege and server configuration permits writes to a useful location (e.g., a web-accessible directory). This issue is fixed in version 2.8.12.

Risk Information
cvss3
Base: 8.2
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:N
Description

Okta Java Management SDK facilitates interactions with the Okta management API. In versions 11.0.0 through 20.0.0, race conditions may arise from concurrent requests using the ApiClient class. This could cause a status code or response header from one request’s response to influence another request’s response. This issue is fixed in version 20.0.1.

Risk Information
cvss3
Base: 8.4
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:C/C:H/I:H/A:L
Description

The Auth0 Next.js SDK is a library for implementing user authentication in Next.js applications. When using versions 4.11.0 through 4.11.2 and 4.12.0, simultaneous requests on the same client may result in improper lookups in the TokenRequestCache for the request results. This issue is fixed in versions 4.11.2 and 4.12.1.

Risk Information
cvss3
Base: 5.4
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:U/C:H/I:L/A:N

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Digital Assets

Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.

These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

Threat Intelligence

Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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