HD
Company Details
Linkedin ID:
the-home-depot
Website:
Employees number:
125,004
Number of followers:
1,033,148
NAICS:
43
Industry Type:
Homepage:
homedepot.com
IP Addresses:
62
Company ID:
THE_3252455
Scan Status:
Completed
The Home Depot Company CyberSecurity Posture
homedepot.com
The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable, and experienced professionals. We operate more than 2,300 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada, and Mexico. All of our associates have one thing in mind — helping our customers build and improve their homes. Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.
The Home Depot A.I CyberSecurity Scoring
HD Risk Score (AI oriented)Between 800 and 849
HD
Updated:
- Powered by our proprietary A.I cyber incident model
- Insurance preferes TPRM score to calculate premium
HD Global Score (TPRM)XXXX
HD
- Instant access to detailed risk factors
- Benchmark vs. industry & size peers
- Vulnerabilities
- Findings
HD Company CyberSecurity News & History
Past Incidents
5
Attack Types
2
The Home Depot, Inc.
Breach
Rankiteo Explanation
Attack with significant impact with internal employee data leaks
Description: The California Office of the Attorney General reported a data breach incident involving The Home Depot, Inc. on February 10, 2014. The breach relates to unauthorized access by three HR associates to the personal information of current and former associates, potentially including names, contact information, social security numbers, and financial account numbers. However, the exact number of affected individuals and the breach date were not specified.
Home Depot
Breach
Rankiteo Explanation
Attack with significant impact with customers data leaks
Description: In 2014, Home Depot experienced a major security breach that compromised over 50 million credit cards. Cybercriminals exploited a third-party vendor’s credentials to access the network and install malware on point-of-sale systems. As customers swiped their credit cards at physical stores, their data was clandestinely captured by the attackers, posing serious privacy and financial risks.
The Home Depot, Inc.
Breach
Rankiteo Explanation
Attack with significant impact with customers data leaks
Description: The California Office of the Attorney General reported a data breach involving The Home Depot, Inc. on September 9, 2014. The breach potentially impacted customers using payment cards at Home Depot stores in the U.S. and Canada from April 2014 onward, involving payment card information including names, credit card numbers, and expiration dates. There is no evidence that debit PIN numbers were compromised.
Home Depot
Breach
Rankiteo Explanation
Attack threatening the organization’s existence
Description: In one of the most significant cybersecurity breaches impacting the retail sector, Home Depot faced a formidable cyber attack between April and September 2014. Using a third-party vendor's login credentials, attackers infiltrated Home Depot’s network, then deployed sophisticated malware designed to infect the retailer’s POS system, aiming to harvest customer payment information. This breach had a massive scope, affecting 52 million customers. It caused considerable financial and reputational damage to the company. Home Depot subsequently agreed to pay $17.5 million to settle claims across the country, linked to this incident. However, this sum was only a part of the overall financial impact on Home Depot, which incurred pretax expenses of $198 million related to the breach, its aftermath, and subsequent litigation by customers, payment card issuers, and financial institutions before reaching the settlement. This event underscores the critical importance of stringent cybersecurity measures and the potential consequences of vulnerabilities within third-party vendor systems.
Home Depot
Cyber Attack
Rankiteo Explanation
Attack threatening the organization’s existence
Description: Home Depot was listed among the 39 victims of the **Scattered Lapsus$ Hunters** cybercrime group, which breached corporate Salesforce instances via social engineering. The stolen data includes **personal and contact information of customers, employees, and partners**, with specific risks tied to a dedicated file containing **government employees' details**—names, email/postal addresses, and phone numbers. This exposure heightens risks of **targeted phishing, fraud, and even political violence** against individuals. The breach also involves sensitive data like **account IDs, dates of birth, passport/Social Security numbers, and purchase histories**, which could fuel identity theft or financial fraud. The group threatens to **publicly leak the data** unless a ransom is paid by **October 10, 2025**, leveraging pressure through a dark web leak site. Salesforce denies platform compromise but acknowledges extortion attempts linked to past incidents.
HD Company Scoring based on AI Models
Cyber Incidents Likelihood 3 - 6 - 9 months
A.I Risk Score Likelihood 3 - 6 - 9 months
Underwriter Stats for HD
Incidents vs Retail Industry Average (This Year)
The Home Depot has 49.25% more incidents than the average of same-industry companies with at least one recorded incident.
Incidents vs All-Companies Average (This Year)
The Home Depot has 29.87% more incidents than the average of all companies with at least one recorded incident.
Incident Types HD vs Retail Industry Avg (This Year)
The Home Depot reported 1 incidents this year: 1 cyber attacks, 0 ransomware, 0 vulnerabilities, 0 data breaches, compared to industry peers with at least 1 incident.
Incident History — HD (X = Date, Y = Severity)
HD cyber incidents detection timeline including parent company and subsidiaries
HD Company Subsidiaries
The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable, and experienced professionals. We operate more than 2,300 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada, and Mexico. All of our associates have one thing in mind — helping our customers build and improve their homes. Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.
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Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
HD CyberSecurity History Information
Official Website of The Home Depot
The official website of The Home Depot is http://www.careers.homedepot.com.
The Home Depot’s AI-Generated Cybersecurity Score
According to Rankiteo, The Home Depot’s AI-generated cybersecurity score is 823, reflecting their Good security posture.
How many security badges does The Home Depot’ have ?
According to Rankiteo, The Home Depot currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
Does The Home Depot have SOC 2 Type 1 certification ?
According to Rankiteo, The Home Depot is not certified under SOC 2 Type 1.
Does The Home Depot have SOC 2 Type 2 certification ?
According to Rankiteo, The Home Depot does not hold a SOC 2 Type 2 certification.
Does The Home Depot comply with GDPR ?
According to Rankiteo, The Home Depot is not listed as GDPR compliant.
Does The Home Depot have PCI DSS certification ?
According to Rankiteo, The Home Depot does not currently maintain PCI DSS compliance.
Does The Home Depot comply with HIPAA ?
According to Rankiteo, The Home Depot is not compliant with HIPAA regulations.
Does The Home Depot have ISO 27001 certification ?
According to Rankiteo,The Home Depot is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Industry Classification of The Home Depot
The Home Depot operates primarily in the Retail industry.
Number of Employees at The Home Depot
The Home Depot employs approximately 125,004 people worldwide.
Subsidiaries Owned by The Home Depot
The Home Depot presently has no subsidiaries across any sectors.
The Home Depot’s LinkedIn Followers
The Home Depot’s official LinkedIn profile has approximately 1,033,148 followers.
NAICS Classification of The Home Depot
The Home Depot is classified under the NAICS code 43, which corresponds to Retail Trade.
The Home Depot’s Presence on Crunchbase
No, The Home Depot does not have a profile on Crunchbase.
The Home Depot’s Presence on LinkedIn
Yes, The Home Depot maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/the-home-depot.
Cybersecurity Incidents Involving The Home Depot
As of December 11, 2025, Rankiteo reports that The Home Depot has experienced 5 cybersecurity incidents.
Number of Peer and Competitor Companies
The Home Depot has an estimated 15,469 peer or competitor companies worldwide.
What types of cybersecurity incidents have occurred at The Home Depot ?
Incident Types: The types of cybersecurity incidents that have occurred include Cyber Attack and Breach.
What was the total financial impact of these incidents on The Home Depot ?
Total Financial Loss: The total financial loss from these incidents is estimated to be $198 million.
How does The Home Depot detect and respond to cybersecurity incidents ?
Detection and Response: The company detects and responds to cybersecurity incidents through an incident response plan activated with yes (salesforce), and third party assistance with external experts, third party assistance with authorities, and law enforcement notified with yes (salesforce), and containment measures with security advisory issued, containment measures with customer vigilance advisories, and communication strategy with public advisory, communication strategy with help portal support..
Incident Details
Can you provide details on each incident ?
Title: Home Depot Data Breach
Description: In one of the most significant cybersecurity breaches impacting the retail sector, Home Depot faced a formidable cyber attack between April and September 2014. Using a third-party vendor's login credentials, attackers infiltrated Home Depot’s network, then deployed sophisticated malware designed to infect the retailer’s POS system, aiming to harvest customer payment information. This breach had a massive scope, affecting 52 million customers. It caused considerable financial and reputational damage to the company. Home Depot subsequently agreed to pay $17.5 million to settle claims across the country, linked to this incident. However, this sum was only a part of the overall financial impact on Home Depot, which incurred pretax expenses of $198 million related to the breach, its aftermath, and subsequent litigation by customers, payment card issuers, and financial institutions before reaching the settlement. This event underscores the critical importance of stringent cybersecurity measures and the potential consequences of vulnerabilities within third-party vendor systems.
Date Detected: 2014-09
Type: Data Breach
Attack Vector: Third-party vendor's login credentials
Vulnerability Exploited: Weak vendor credentials
Motivation: Financial gain
Title: Home Depot Data Breach
Description: In 2014, Home Depot experienced a major security breach that compromised over 50 million credit cards. Cybercriminals exploited a third-party vendor’s credentials to access the network and install malware on point-of-sale systems. As customers swiped their credit cards at physical stores, their data was clandestinely captured by the attackers, posing serious privacy and financial risks.
Type: Data Breach
Attack Vector: Third-party vendor credentials exploitation
Vulnerability Exploited: Credentials exploitation
Motivation: Financial gain
Title: Data Breach at The Home Depot, Inc.
Description: Unauthorized access by three HR associates to the personal information of current and former associates, potentially including names, contact information, social security numbers, and financial account numbers.
Date Detected: 2014-02-10
Date Publicly Disclosed: 2014-02-10
Type: Data Breach
Attack Vector: Unauthorized Access
Vulnerability Exploited: Internal Access Controls
Threat Actor: Internal Employees
Title: Home Depot Data Breach
Description: The California Office of the Attorney General reported a data breach involving The Home Depot, Inc. on September 9, 2014. The breach potentially impacted customers using payment cards at Home Depot stores in the U.S. and Canada from April 2014 onward, involving payment card information including names, credit card numbers, and expiration dates. There is no evidence that debit PIN numbers were compromised.
Date Detected: 2014-09-09
Date Publicly Disclosed: 2014-09-09
Type: Data Breach
Title: Scattered Lapsus$ Hunters Data Leak Extortion Campaign Targeting Salesforce Customers
Description: Scattered Lapsus$ Hunters, a hacker collective combining members of Scattered Spider, Lapsus$, and ShinyHunters, launched a data leak site to extort 39+ organizations whose Salesforce databases were compromised via social engineering. The group demands ransom payments by October 10, 2025, threatening to release stolen customer/employee data (including PII like SSNs, passport numbers, and purchase histories) if unpaid. Salesforce denies platform compromise but acknowledges extortion attempts tied to 'past or unsubstantiated incidents.'
Date Publicly Disclosed: 2025-09-27
Type: Data Breach
Attack Vector: Social EngineeringCompromised Salesforce InstancesOAuth Credential Theft (Salesloft/Drift)
Vulnerability Exploited: Human Error (Social Engineering)Potential Salesforce Misconfigurations
Threat Actor: Scattered Lapsus$ HuntersCrimson Collective (Red Hat breach)
Motivation: Financial Gain (Extortion)Reputation DamageLegal Pressure on Salesforce
What are the most common types of attacks the company has faced ?
Common Attack Types: The most common types of attacks the company has faced is Breach.
How does the company identify the attack vectors used in incidents ?
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Third-party vendor's login credentials, Third-party vendor credentials and Social Engineering (Salesforce)OAuth Credential Theft (Salesloft/Drift).
Impact of the Incidents
What was the impact of each incident ?
Incident : Data Breach THE500050824
Financial Loss: 198 million USD
Data Compromised: Payment information
Systems Affected: POS systems
Brand Reputation Impact: Significant
Legal Liabilities: 17.5 million USD settlement
Payment Information Risk: High
Incident : Data Breach THE423051424
Data Compromised: Credit card information
Systems Affected: Point-of-sale systems
Payment Information Risk: High
Incident : Data Breach THE1011072525
Data Compromised: Names, Contact information, Social security numbers, Financial account numbers
Incident : Data Breach THE527072725
Data Compromised: Names, Credit card numbers, Expiration dates
Payment Information Risk: True
Incident : Data Breach THE5692256100625
Data Compromised: Personal/contact information (customers/employees/partners), Account ids, Dates of birth, Passport numbers, Social security numbers, Purchase histories, Live chat transcripts, Government employee records (e.g., home depot)
Systems Affected: Salesforce InstancesOAuth Credentials (Salesloft/Drift)
Operational Impact: Potential Phishing/Social Engineering RisksLegal LiabilitiesReputational Harm
Brand Reputation Impact: High (Public Data Leak Site)Threat of Litigation Against Salesforce
Legal Liabilities: Civil/Commercial Litigation Against SalesforcePotential GDPR/CCPA Violations
Identity Theft Risk: High
What is the average financial loss per incident ?
Average Financial Loss: The average financial loss per incident is $39.60 million.
What types of data are most commonly compromised in incidents ?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Payment information, Credit card information, Personal Information, Financial Information, , Payment Card Information, , Personal Information, Contact Information, Account Ids, Dates Of Birth, Passport Numbers, Social Security Numbers, Purchase Histories, Live Chat Transcripts, Government Employee Records and .
Which entities were affected by each incident ?
Incident : Data Breach THE500050824
Entity Name: Home Depot
Entity Type: Retailer
Industry: Retail
Location: United States
Size: Large
Customers Affected: 52 million
Incident : Data Breach THE423051424
Entity Name: Home Depot
Entity Type: Retail
Industry: Home Improvement
Location: United States
Size: Large
Customers Affected: Over 50 million
Incident : Data Breach THE1011072525
Entity Name: The Home Depot, Inc.
Entity Type: Retail
Industry: Home Improvement
Location: California
Incident : Data Breach THE527072725
Entity Name: The Home Depot, Inc.
Entity Type: Retail
Industry: Home Improvement
Location: United StatesCanada
Incident : Data Breach THE5692256100625
Entity Name: Toyota
Entity Type: Corporation
Industry: Automotive
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: FedEx
Entity Type: Corporation
Industry: Logistics
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Disney/Hulu
Entity Type: Corporation
Industry: Entertainment
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Republic Services
Entity Type: Corporation
Industry: Waste Management
Location: USA
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: UPS
Entity Type: Corporation
Industry: Logistics
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: AeroMexico
Entity Type: Corporation
Industry: Aviation
Location: Mexico
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Home Depot
Entity Type: Corporation
Industry: Retail
Location: USA
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Marriott
Entity Type: Corporation
Industry: Hospitality
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Vietnam Airlines
Entity Type: Corporation
Industry: Aviation
Location: Vietnam
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Walgreens
Entity Type: Corporation
Industry: Pharmacy/Retail
Location: USA
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Stellantis
Entity Type: Corporation
Industry: Automotive
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: McDonald’s
Entity Type: Corporation
Industry: Food Service
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: KFC
Entity Type: Corporation
Industry: Food Service
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: ASICS
Entity Type: Corporation
Industry: Apparel
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: GAP
Entity Type: Corporation
Industry: Apparel
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Fujifilm
Entity Type: Corporation
Industry: Technology/Imaging
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Instructure.com – Canvas
Entity Type: Corporation
Industry: Education Technology
Location: USA
Size: Medium
Incident : Data Breach THE5692256100625
Entity Name: Albertsons
Entity Type: Corporation
Industry: Retail/Grocery
Location: USA
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Engie Resources
Entity Type: Corporation
Industry: Energy
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Kering (Gucci, Balenciaga, Brioni, Alexander McQueen)
Entity Type: Corporation
Industry: Luxury Apparel
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: HBO Max
Entity Type: Corporation
Industry: Entertainment
Location: USA
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Instacart
Entity Type: Corporation
Industry: Grocery Delivery
Location: USA
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Petco
Entity Type: Corporation
Industry: Pet Retail
Location: USA
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Puma
Entity Type: Corporation
Industry: Apparel
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Cartier
Entity Type: Corporation
Industry: Luxury Goods
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Adidas
Entity Type: Corporation
Industry: Apparel
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Qantas Airways
Entity Type: Corporation
Industry: Aviation
Location: Australia
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: CarMax
Entity Type: Corporation
Industry: Automotive Retail
Location: USA
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Saks Fifth Avenue
Entity Type: Corporation
Industry: Luxury Retail
Location: USA
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: 1-800Accountant
Entity Type: Corporation
Industry: Financial Services
Location: USA
Size: Small/Medium
Incident : Data Breach THE5692256100625
Entity Name: Air France & KLM
Entity Type: Corporation
Industry: Aviation
Location: Europe
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Google AdSense
Entity Type: Corporation
Industry: Technology/Advertising
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Cisco
Entity Type: Corporation
Industry: Technology
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Pandora
Entity Type: Corporation
Industry: Jewelry
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: TransUnion
Entity Type: Corporation
Industry: Credit Reporting
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Chanel
Entity Type: Corporation
Industry: Luxury Apparel
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: IKEA
Entity Type: Corporation
Industry: Retail/Furniture
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Credit Institute of Vietnam
Entity Type: Organization
Industry: Financial Services
Location: Vietnam
Incident : Data Breach THE5692256100625
Entity Name: S&P Global
Entity Type: Corporation
Industry: Financial Data
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Red Hat
Entity Type: Corporation
Industry: Technology
Location: Global
Size: Large
Incident : Data Breach THE5692256100625
Entity Name: Salesforce
Entity Type: Corporation
Industry: Cloud Computing/CRM
Location: Global
Size: Large
Response to the Incidents
What measures were taken in response to each incident ?
Incident : Data Breach THE5692256100625
Incident Response Plan Activated: Yes (Salesforce)
Third Party Assistance: External Experts, Authorities.
Law Enforcement Notified: Yes (Salesforce)
Containment Measures: Security Advisory IssuedCustomer Vigilance Advisories
Communication Strategy: Public AdvisoryHelp Portal Support
What is the company's incident response plan?
Incident Response Plan: The company's incident response plan is described as Yes (Salesforce).
How does the company involve third-party assistance in incident response ?
Third-Party Assistance: The company involves third-party assistance in incident response through External Experts, Authorities, .
Data Breach Information
What type of data was compromised in each breach ?
Incident : Data Breach THE500050824
Type of Data Compromised: Payment information
Number of Records Exposed: 52 million
Sensitivity of Data: High
Data Exfiltration: Yes
Incident : Data Breach THE423051424
Type of Data Compromised: Credit card information
Number of Records Exposed: Over 50 million
Sensitivity of Data: High
Data Exfiltration: Yes
Incident : Data Breach THE1011072525
Type of Data Compromised: Personal information, Financial information
Sensitivity of Data: High
Incident : Data Breach THE527072725
Type of Data Compromised: Payment card information
Sensitivity of Data: High
Incident : Data Breach THE5692256100625
Type of Data Compromised: Personal information, Contact information, Account ids, Dates of birth, Passport numbers, Social security numbers, Purchase histories, Live chat transcripts, Government employee records
Sensitivity of Data: High (PII, Financial, Government)
Data Exfiltration: Yes
Personally Identifiable Information: Yes
How does the company handle incidents involving personally identifiable information (PII) ?
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by security advisory issued, customer vigilance advisories and .
Ransomware Information
Was ransomware involved in any of the incidents ?
Incident : Data Breach THE5692256100625
Ransom Demanded: Negotiable (Deadline: 2025-10-10)
Data Exfiltration: Yes
Regulatory Compliance
Were there any regulatory violations and fines imposed for each incident ?
Incident : Data Breach THE5692256100625
Regulations Violated: Potential GDPR, CCPA, Sector-Specific Data Protection Laws,
Legal Actions: Threatened Civil/Commercial Litigation Against Salesforce,
How does the company ensure compliance with regulatory requirements ?
Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through Threatened Civil/Commercial Litigation Against Salesforce, .
Lessons Learned and Recommendations
What lessons were learned from each incident ?
Incident : Data Breach THE500050824
Lessons Learned: The critical importance of stringent cybersecurity measures and the potential consequences of vulnerabilities within third-party vendor systems.
What recommendations were made to prevent future incidents ?
Incident : Data Breach THE5692256100625
Recommendations: Enhance Social Engineering Training, Implement Multi-Factor Authentication (MFA) for Salesforce, Monitor Dark Web for Stolen Credentials, Review OAuth Integrations (e.g., Salesloft/Drift), Proactive Threat Hunting for Compromised AccountsEnhance Social Engineering Training, Implement Multi-Factor Authentication (MFA) for Salesforce, Monitor Dark Web for Stolen Credentials, Review OAuth Integrations (e.g., Salesloft/Drift), Proactive Threat Hunting for Compromised AccountsEnhance Social Engineering Training, Implement Multi-Factor Authentication (MFA) for Salesforce, Monitor Dark Web for Stolen Credentials, Review OAuth Integrations (e.g., Salesloft/Drift), Proactive Threat Hunting for Compromised AccountsEnhance Social Engineering Training, Implement Multi-Factor Authentication (MFA) for Salesforce, Monitor Dark Web for Stolen Credentials, Review OAuth Integrations (e.g., Salesloft/Drift), Proactive Threat Hunting for Compromised AccountsEnhance Social Engineering Training, Implement Multi-Factor Authentication (MFA) for Salesforce, Monitor Dark Web for Stolen Credentials, Review OAuth Integrations (e.g., Salesloft/Drift), Proactive Threat Hunting for Compromised Accounts
What are the key lessons learned from past incidents ?
Key Lessons Learned: The key lessons learned from past incidents are The critical importance of stringent cybersecurity measures and the potential consequences of vulnerabilities within third-party vendor systems.
References
Where can I find more information about each incident ?
Incident : Data Breach THE1011072525
Source: California Office of the Attorney General
Date Accessed: 2014-02-10
Incident : Data Breach THE527072725
Source: California Office of the Attorney General
Date Accessed: 2014-09-09
Incident : Data Breach THE5692256100625
Source: DataBreaches.net (Dissent Doe)
Incident : Data Breach THE5692256100625
Source: Salesforce Security Advisory
Date Accessed: 2025-09-27
Where can stakeholders find additional resources on cybersecurity best practices ?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: California Office of the Attorney GeneralDate Accessed: 2014-02-10, and Source: California Office of the Attorney GeneralDate Accessed: 2014-09-09, and Source: Help Net SecurityDate Accessed: 2025-09-27, and Source: DataBreaches.net (Dissent Doe), and Source: Salesforce Security AdvisoryDate Accessed: 2025-09-27.
Investigation Status
What is the current status of the investigation for each incident ?
Incident : Data Breach THE5692256100625
Investigation Status: Ongoing (Salesforce denies platform compromise; external experts involved)
How does the company communicate the status of incident investigations to stakeholders ?
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Public Advisory and Help Portal Support.
Stakeholder and Customer Advisories
Were there any advisories issued to stakeholders or customers for each incident ?
Incident : Data Breach THE5692256100625
Stakeholder Advisories: Salesforce Help Portal Support, Vigilance Against Phishing.
Customer Advisories: Public Security Advisory Issued
What advisories does the company provide to stakeholders and customers following an incident ?
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Salesforce Help Portal Support, Vigilance Against Phishing, Public Security Advisory Issued and .
Initial Access Broker
How did the initial access broker gain entry for each incident ?
Incident : Data Breach THE500050824
Entry Point: Third-party vendor's login credentials
Incident : Data Breach THE423051424
Entry Point: Third-party vendor credentials
Incident : Data Breach THE5692256100625
Entry Point: Social Engineering (Salesforce), Oauth Credential Theft (Salesloft/Drift),
High Value Targets: Salesforce Customer Databases, Pii-Rich Records,
Data Sold on Dark Web: Salesforce Customer Databases, Pii-Rich Records,
Post-Incident Analysis
What were the root causes and corrective actions taken for each incident ?
Incident : Data Breach THE500050824
Root Causes: Weak vendor credentials leading to malware deployment on POS systems
Incident : Data Breach THE5692256100625
Root Causes: Social Engineering Vulnerabilities, Potential Salesforce Misconfigurations, Oauth Security Gaps,
What is the company's process for conducting post-incident analysis ?
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as External Experts, Authorities, .
Additional Questions
General Information
What was the amount of the last ransom demanded ?
Last Ransom Demanded: The amount of the last ransom demanded was Negotiable (Deadline: 2025-10-10).
Who was the attacking group in the last incident ?
Last Attacking Group: The attacking group in the last incident were an Internal Employees and Scattered Lapsus$ HuntersCrimson Collective (Red Hat breach).
Incident Details
What was the most recent incident detected ?
Most Recent Incident Detected: The most recent incident detected was on 2014-09.
What was the most recent incident publicly disclosed ?
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2025-09-27.
Impact of the Incidents
What was the highest financial loss from an incident ?
Highest Financial Loss: The highest financial loss from an incident was 198 million USD.
What was the most significant data compromised in an incident ?
Most Significant Data Compromised: The most significant data compromised in an incident were Payment information, Credit card information, Names, Contact Information, Social Security Numbers, Financial Account Numbers, , names, credit card numbers, expiration dates, , Personal/Contact Information (Customers/Employees/Partners), Account IDs, Dates of Birth, Passport Numbers, Social Security Numbers, Purchase Histories, Live Chat Transcripts, Government Employee Records (e.g., Home Depot) and .
What was the most significant system affected in an incident ?
Most Significant System Affected: The most significant system affected in an incident was Salesforce InstancesOAuth Credentials (Salesloft/Drift).
Response to the Incidents
What third-party assistance was involved in the most recent incident ?
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was external experts, authorities, .
What containment measures were taken in the most recent incident ?
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was Security Advisory IssuedCustomer Vigilance Advisories.
Data Breach Information
What was the most sensitive data compromised in a breach ?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Live Chat Transcripts, names, Credit card information, expiration dates, Passport Numbers, Account IDs, Government Employee Records (e.g., Home Depot), Financial Account Numbers, credit card numbers, Payment information, Purchase Histories, Social Security Numbers, Personal/Contact Information (Customers/Employees/Partners), Names, Dates of Birth and Contact Information.
What was the number of records exposed in the most significant breach ?
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 102.0M.
Ransomware Information
What was the highest ransom demanded in a ransomware incident ?
Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was Negotiable (Deadline: 2025-10-10).
Regulatory Compliance
What was the most significant legal action taken for a regulatory violation ?
Most Significant Legal Action: The most significant legal action taken for a regulatory violation was Threatened Civil/Commercial Litigation Against Salesforce, .
Lessons Learned and Recommendations
What was the most significant lesson learned from past incidents ?
Most Significant Lesson Learned: The most significant lesson learned from past incidents was The critical importance of stringent cybersecurity measures and the potential consequences of vulnerabilities within third-party vendor systems.
What was the most significant recommendation implemented to improve cybersecurity ?
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Monitor Dark Web for Stolen Credentials, Proactive Threat Hunting for Compromised Accounts, Review OAuth Integrations (e.g., Salesloft/Drift), Enhance Social Engineering Training and Implement Multi-Factor Authentication (MFA) for Salesforce.
References
What is the most recent source of information about an incident ?
Most Recent Source: The most recent source of information about an incident are California Office of the Attorney General, DataBreaches.net (Dissent Doe), Salesforce Security Advisory and Help Net Security.
Investigation Status
What is the current status of the most recent investigation ?
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing (Salesforce denies platform compromise; external experts involved).
Stakeholder and Customer Advisories
What was the most recent stakeholder advisory issued ?
Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was Salesforce Help Portal Support, Vigilance Against Phishing, .
What was the most recent customer advisory issued ?
Most Recent Customer Advisory: The most recent customer advisory issued was an Public Security Advisory Issued.
Initial Access Broker
What was the most recent entry point used by an initial access broker ?
Most Recent Entry Point: The most recent entry point used by an initial access broker were an Third-party vendor's login credentials and Third-party vendor credentials.
Post-Incident Analysis
What was the most significant root cause identified in post-incident analysis ?
Most Significant Root Cause: The most significant root cause identified in post-incident analysis was Weak vendor credentials leading to malware deployment on POS systems, Social Engineering VulnerabilitiesPotential Salesforce MisconfigurationsOAuth Security Gaps.
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Latest Global CVEs (Not Company-Specific)
Description
FreePBX Endpoint Manager is a module for managing telephony endpoints in FreePBX systems. Versions prior to 16.0.96 and 17.0.1 through 17.0.9 have a weak default password. By default, this is a 6 digit numeric value which can be brute forced. (This is the app_password parameter). Depending on local configuration, this password could be the extension, voicemail, user manager, DPMA or EPM phone admin password. This issue is fixed in versions 16.0.96 and 17.0.10.
Risk Information
cvss4
Base: 6.9
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description
Neuron is a PHP framework for creating and orchestrating AI Agents. In versions 2.8.11 and below, the MySQLWriteTool executes arbitrary SQL provided by the caller using PDO::prepare() + execute() without semantic restrictions. This is consistent with the name (“write tool”), but in an LLM/agent context it becomes a high-risk capability: prompt injection or indirect prompt manipulation can cause execution of destructive queries such as DROP TABLE, TRUNCATE, DELETE, ALTER, or privilege-related statements (subject to DB permissions). Deployments that expose an agent with MySQLWriteTool enabled to untrusted input and/or run the tool with a DB user that has broad privileges are impacted. This issue is fixed in version 2.8.12.
Risk Information
cvss3
Base: 9.4
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:H
Description
Neuron is a PHP framework for creating and orchestrating AI Agents. Versions 2.8.11 and below use MySQLSelectTool, which is vulnerable to Read-Only Bypass. MySQLSelectTool is intended to be a read-only SQL tool (e.g., for LLM agent querying, however, validation based on the first keyword (e.g., SELECT) and a forbidden-keyword list does not block file-writing constructs such as INTO OUTFILE / INTO DUMPFILE. As a result, an attacker who can influence the tool input (e.g., via prompt injection through a public agent endpoint) may write arbitrary files to the DB server if the MySQL/MariaDB account has the FILE privilege and server configuration permits writes to a useful location (e.g., a web-accessible directory). This issue is fixed in version 2.8.12.
Risk Information
cvss3
Base: 8.2
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:N
Description
Okta Java Management SDK facilitates interactions with the Okta management API. In versions 11.0.0 through 20.0.0, race conditions may arise from concurrent requests using the ApiClient class. This could cause a status code or response header from one request’s response to influence another request’s response. This issue is fixed in version 20.0.1.
Risk Information
cvss3
Base: 8.4
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:C/C:H/I:H/A:L
Description
The Auth0 Next.js SDK is a library for implementing user authentication in Next.js applications. When using versions 4.11.0 through 4.11.2 and 4.12.0, simultaneous requests on the same client may result in improper lookups in the TokenRequestCache for the request results. This issue is fixed in versions 4.11.2 and 4.12.1.
Risk Information
cvss3
Base: 5.4
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:U/C:H/I:L/A:N
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Incident
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Network Security
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CMDB (Configuration Management Database)
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
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