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At Southwest®, everything we do—from our smiling People to our policies—is designed to let you go with Heart. No matter what comes up in your travels, we’ve got your back. Because while any airline can fly you, only Southwest lets you go with Heart. Application fees don’t fly. The only way to apply for a job at Southwest Airlines is through careers.southwestair.com. We'll never ask for any payment for your application or training.* *Destination 225° is a Southwest Airlines program. Applying is free; however, candidates advancing through the selection process are responsible for all costs incurred.

Southwest Airlines A.I CyberSecurity Scoring

Southwest Airlines

Company Details

Linkedin ID:

southwest-airlines

Employees number:

39,415

Number of followers:

791,823

NAICS:

481

Industry Type:

Airlines and Aviation

Homepage:

southwest.com

IP Addresses:

0

Company ID:

SOU_1507916

Scan Status:

In-progress

AI scoreSouthwest Airlines Risk Score (AI oriented)

Between 700 and 749

https://images.rankiteo.com/companyimages/southwest-airlines.jpeg
Southwest Airlines Airlines and Aviation
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globalscoreSouthwest Airlines Global Score (TPRM)

XXXX

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Southwest Airlines Airlines and Aviation
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Southwest Airlines Company CyberSecurity News & History

Past Incidents
2
Attack Types
1
EntityTypeSeverityImpactSeenBlog DetailsIncident DetailsView
Southwest Airlines Co.Breach6036/2023
Rankiteo Explanation :
Attack with significant impact with internal employee data leaks

Description: The Massachusetts Office of Consumer Affairs and Business Regulation reported on June 23, 2023, that Southwest Airlines Co. experienced a data breach, affecting 9 residents. The breach compromised electronic records containing Social Security Numbers (SSNs) and driver's licenses.

Southwest Airlines Co.Breach8544/2023
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: The Maine Office of the Attorney General reported a data breach involving Southwest Airlines Co. on June 23, 2023. The breach occurred on April 30, 2023, and was due to external system breach (hacking), affecting a total of 3,009 individuals, including 2 Maine residents. Personal information compromised included pilot applicants' names, Social Security numbers, driver’s license numbers, airman certificate numbers, and passport numbers, with identity theft protection services offered to the affected individuals.

Southwest Airlines Co.
Breach
Severity: 60
Impact: 3
Seen: 6/2023
Blog:
Rankiteo Explanation
Attack with significant impact with internal employee data leaks

Description: The Massachusetts Office of Consumer Affairs and Business Regulation reported on June 23, 2023, that Southwest Airlines Co. experienced a data breach, affecting 9 residents. The breach compromised electronic records containing Social Security Numbers (SSNs) and driver's licenses.

Southwest Airlines Co.
Breach
Severity: 85
Impact: 4
Seen: 4/2023
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: The Maine Office of the Attorney General reported a data breach involving Southwest Airlines Co. on June 23, 2023. The breach occurred on April 30, 2023, and was due to external system breach (hacking), affecting a total of 3,009 individuals, including 2 Maine residents. Personal information compromised included pilot applicants' names, Social Security numbers, driver’s license numbers, airman certificate numbers, and passport numbers, with identity theft protection services offered to the affected individuals.

Ailogo

Southwest Airlines Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

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Incident Predictions locked
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A.I Risk Score Likelihood 3 - 6 - 9 months

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A.I. Risk Score Predictions locked
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statics

Underwriter Stats for Southwest Airlines

Incidents vs Airlines and Aviation Industry Average (This Year)

No incidents recorded for Southwest Airlines in 2025.

Incidents vs All-Companies Average (This Year)

No incidents recorded for Southwest Airlines in 2025.

Incident Types Southwest Airlines vs Airlines and Aviation Industry Avg (This Year)

No incidents recorded for Southwest Airlines in 2025.

Incident History — Southwest Airlines (X = Date, Y = Severity)

Southwest Airlines cyber incidents detection timeline including parent company and subsidiaries

Southwest Airlines Company Subsidiaries

SubsidiaryImage

At Southwest®, everything we do—from our smiling People to our policies—is designed to let you go with Heart. No matter what comes up in your travels, we’ve got your back. Because while any airline can fly you, only Southwest lets you go with Heart. Application fees don’t fly. The only way to apply for a job at Southwest Airlines is through careers.southwestair.com. We'll never ask for any payment for your application or training.* *Destination 225° is a Southwest Airlines program. Applying is free; however, candidates advancing through the selection process are responsible for all costs incurred.

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Southwest Airlines CyberSecurity News

October 24, 2025 07:00 AM
Southwest Airlines Builds Global Innovation Powerhouse in Hyderabad Turning India into the Ultimate Aviation Technology Frontier and Strengthening Telangana’s Trillion Dollar Vision

Southwest Airlines is building its global innovation powerhouse in Hyderabad to take advantage of India's great tech talent and digital...

September 16, 2025 07:00 AM
Traveler learns her airline points aren’t protected after thieves drained 500,000+ from her Southwest account

A Maryland retiree lost over 500000 Southwest points to thieves who booked international hotels. Airlines aren't required to replace stolen...

September 14, 2025 07:00 AM
Southwest Airlines Soars Amid Falling Airline Customer Service Scores

The 2025 Airline Quality Rating returns with a new list of winners and losers. Here's a look at which airlines deliver the best customer...

August 29, 2025 07:00 AM
IT outages are plaguing air travel. Here’s what to know

When a United Airlines “technology issue” halted several thousand flights this month, it added another incident to a cascade of problems the...

August 27, 2025 07:00 AM
Southwest Airlines Will Implement Two New Policy Changes Next January. Here’s What You Need To Know

Southwest Airlines is ending open seating and its flexible plus-size policy in 2026—major changes that will reshape the passenger...

July 21, 2025 07:00 AM
Cyber turbulence ahead as airlines strap in for a security crisis

Explore key cybersecurity challenges facing the aviation industry, from threats to regulations and protection strategies.

July 19, 2025 07:00 AM
Lobbying Update: $410,000 of SOUTHWEST AIRLINES lobbying was just disclosed

of SOUTHWEST AIRLINES lobbying was just disclosed, from Q2 of 2025, in a new Lobbying Discl.

July 02, 2025 07:00 AM
'Scattered Spider' Hackers Targeting US Airlines

A cybercriminal group known as Scattered Spider has set its sights on the airline industry in North America. The group, known for hacking...

June 28, 2025 07:00 AM
A notorious hacker group is now targeting the aviation industry, the FBI says

The FBI and cybersecurity experts said cybercriminal group Scattered Spider is targeting the aviation industry to gather sensitive data.

faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

Southwest Airlines CyberSecurity History Information

Official Website of Southwest Airlines

The official website of Southwest Airlines is http://www.southwest.com.

Southwest Airlines’s AI-Generated Cybersecurity Score

According to Rankiteo, Southwest Airlines’s AI-generated cybersecurity score is 736, reflecting their Moderate security posture.

How many security badges does Southwest Airlines’ have ?

According to Rankiteo, Southwest Airlines currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Does Southwest Airlines have SOC 2 Type 1 certification ?

According to Rankiteo, Southwest Airlines is not certified under SOC 2 Type 1.

Does Southwest Airlines have SOC 2 Type 2 certification ?

According to Rankiteo, Southwest Airlines does not hold a SOC 2 Type 2 certification.

Does Southwest Airlines comply with GDPR ?

According to Rankiteo, Southwest Airlines is not listed as GDPR compliant.

Does Southwest Airlines have PCI DSS certification ?

According to Rankiteo, Southwest Airlines does not currently maintain PCI DSS compliance.

Does Southwest Airlines comply with HIPAA ?

According to Rankiteo, Southwest Airlines is not compliant with HIPAA regulations.

Does Southwest Airlines have ISO 27001 certification ?

According to Rankiteo,Southwest Airlines is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of Southwest Airlines

Southwest Airlines operates primarily in the Airlines and Aviation industry.

Number of Employees at Southwest Airlines

Southwest Airlines employs approximately 39,415 people worldwide.

Subsidiaries Owned by Southwest Airlines

Southwest Airlines presently has no subsidiaries across any sectors.

Southwest Airlines’s LinkedIn Followers

Southwest Airlines’s official LinkedIn profile has approximately 791,823 followers.

NAICS Classification of Southwest Airlines

Southwest Airlines is classified under the NAICS code 481, which corresponds to Air Transportation.

Southwest Airlines’s Presence on Crunchbase

Yes, Southwest Airlines has an official profile on Crunchbase, which can be accessed here: https://www.crunchbase.com/organization/southwest-airlines.

Southwest Airlines’s Presence on LinkedIn

Yes, Southwest Airlines maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/southwest-airlines.

Cybersecurity Incidents Involving Southwest Airlines

As of December 11, 2025, Rankiteo reports that Southwest Airlines has experienced 2 cybersecurity incidents.

Number of Peer and Competitor Companies

Southwest Airlines has an estimated 3,515 peer or competitor companies worldwide.

What types of cybersecurity incidents have occurred at Southwest Airlines ?

Incident Types: The types of cybersecurity incidents that have occurred include Breach.

Incident Details

Can you provide details on each incident ?

Incident : Data Breach

Title: Southwest Airlines Data Breach

Description: The Massachusetts Office of Consumer Affairs and Business Regulation reported on June 23, 2023, that Southwest Airlines Co. experienced a data breach, affecting 9 residents. The breach compromised electronic records containing Social Security Numbers (SSNs) and driver's licenses.

Date Publicly Disclosed: 2023-06-23

Type: Data Breach

Incident : Data Breach

Title: Southwest Airlines Data Breach

Description: The Maine Office of the Attorney General reported a data breach involving Southwest Airlines Co. on June 23, 2023. The breach occurred on April 30, 2023, and was due to external system breach (hacking), affecting a total of 3,009 individuals, including 2 Maine residents. Personal information compromised included pilot applicants' names, Social Security numbers, driver’s license numbers, airman certificate numbers, and passport numbers, with identity theft protection services offered to the affected individuals.

Date Detected: 2023-04-30

Date Publicly Disclosed: 2023-06-23

Type: Data Breach

Attack Vector: External System Breach (Hacking)

What are the most common types of attacks the company has faced ?

Common Attack Types: The most common types of attacks the company has faced is Breach.

Impact of the Incidents

What was the impact of each incident ?

Incident : Data Breach SOU351071725

Data Compromised: Social security numbers (ssns), Driver's licenses

Incident : Data Breach SOU509072525

Data Compromised: Names, Social security numbers, Driver’s license numbers, Airman certificate numbers, Passport numbers

Identity Theft Risk: High

What types of data are most commonly compromised in incidents ?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Social Security Numbers (Ssns), Driver'S Licenses, , Names, Social Security Numbers, Driver’S License Numbers, Airman Certificate Numbers, Passport Numbers and .

Which entities were affected by each incident ?

Incident : Data Breach SOU351071725

Entity Name: Southwest Airlines Co.

Entity Type: Company

Industry: Aviation

Customers Affected: 9

Incident : Data Breach SOU509072525

Entity Name: Southwest Airlines Co.

Entity Type: Airline

Industry: Aviation

Customers Affected: 3009

Data Breach Information

What type of data was compromised in each breach ?

Incident : Data Breach SOU351071725

Type of Data Compromised: Social security numbers (ssns), Driver's licenses

Number of Records Exposed: 9

Sensitivity of Data: High

Incident : Data Breach SOU509072525

Type of Data Compromised: Names, Social security numbers, Driver’s license numbers, Airman certificate numbers, Passport numbers

Number of Records Exposed: 3009

Sensitivity of Data: High

References

Where can I find more information about each incident ?

Incident : Data Breach SOU351071725

Source: Massachusetts Office of Consumer Affairs and Business Regulation

Date Accessed: 2023-06-23

Incident : Data Breach SOU509072525

Source: Maine Office of the Attorney General

Date Accessed: 2023-06-23

Where can stakeholders find additional resources on cybersecurity best practices ?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Massachusetts Office of Consumer Affairs and Business RegulationDate Accessed: 2023-06-23, and Source: Maine Office of the Attorney GeneralDate Accessed: 2023-06-23.

Additional Questions

Incident Details

What was the most recent incident detected ?

Most Recent Incident Detected: The most recent incident detected was on 2023-04-30.

What was the most recent incident publicly disclosed ?

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2023-06-23.

Impact of the Incidents

What was the most significant data compromised in an incident ?

Most Significant Data Compromised: The most significant data compromised in an incident were Social Security Numbers (SSNs), Driver's Licenses, , Names, Social Security numbers, Driver’s license numbers, Airman certificate numbers, Passport numbers and .

Data Breach Information

What was the most sensitive data compromised in a breach ?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Social Security numbers, Driver's Licenses, Driver’s license numbers, Social Security Numbers (SSNs), Names, Airman certificate numbers and Passport numbers.

What was the number of records exposed in the most significant breach ?

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 318.0.

References

What is the most recent source of information about an incident ?

Most Recent Source: The most recent source of information about an incident are Massachusetts Office of Consumer Affairs and Business Regulation and Maine Office of the Attorney General.

cve

Latest Global CVEs (Not Company-Specific)

Description

FreePBX Endpoint Manager is a module for managing telephony endpoints in FreePBX systems. Versions prior to 16.0.96 and 17.0.1 through 17.0.9 have a weak default password. By default, this is a 6 digit numeric value which can be brute forced. (This is the app_password parameter). Depending on local configuration, this password could be the extension, voicemail, user manager, DPMA or EPM phone admin password. This issue is fixed in versions 16.0.96 and 17.0.10.

Risk Information
cvss4
Base: 6.9
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Neuron is a PHP framework for creating and orchestrating AI Agents. In versions 2.8.11 and below, the MySQLWriteTool executes arbitrary SQL provided by the caller using PDO::prepare() + execute() without semantic restrictions. This is consistent with the name (“write tool”), but in an LLM/agent context it becomes a high-risk capability: prompt injection or indirect prompt manipulation can cause execution of destructive queries such as DROP TABLE, TRUNCATE, DELETE, ALTER, or privilege-related statements (subject to DB permissions). Deployments that expose an agent with MySQLWriteTool enabled to untrusted input and/or run the tool with a DB user that has broad privileges are impacted. This issue is fixed in version 2.8.12.

Risk Information
cvss3
Base: 9.4
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:H
Description

Neuron is a PHP framework for creating and orchestrating AI Agents. Versions 2.8.11 and below use MySQLSelectTool, which is vulnerable to Read-Only Bypass. MySQLSelectTool is intended to be a read-only SQL tool (e.g., for LLM agent querying, however, validation based on the first keyword (e.g., SELECT) and a forbidden-keyword list does not block file-writing constructs such as INTO OUTFILE / INTO DUMPFILE. As a result, an attacker who can influence the tool input (e.g., via prompt injection through a public agent endpoint) may write arbitrary files to the DB server if the MySQL/MariaDB account has the FILE privilege and server configuration permits writes to a useful location (e.g., a web-accessible directory). This issue is fixed in version 2.8.12.

Risk Information
cvss3
Base: 8.2
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:N
Description

Okta Java Management SDK facilitates interactions with the Okta management API. In versions 11.0.0 through 20.0.0, race conditions may arise from concurrent requests using the ApiClient class. This could cause a status code or response header from one request’s response to influence another request’s response. This issue is fixed in version 20.0.1.

Risk Information
cvss3
Base: 8.4
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:C/C:H/I:H/A:L
Description

The Auth0 Next.js SDK is a library for implementing user authentication in Next.js applications. When using versions 4.11.0 through 4.11.2 and 4.12.0, simultaneous requests on the same client may result in improper lookups in the TokenRequestCache for the request results. This issue is fixed in versions 4.11.2 and 4.12.1.

Risk Information
cvss3
Base: 5.4
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:U/C:H/I:L/A:N

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Digital Assets

Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.

These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

Threat Intelligence

Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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