Incident Types: The types of cybersecurity incidents that have occurred include Data Leak, Vulnerability and Breach.

Detection and Response: The company detects and responds to cybersecurity incidents through an third party assistance with external cybersecurity firm, and communication strategy with direct communication with affected customers, and communication strategy with alerting staff members to the potential dangers of using chatgpt, and communication strategy with alerting affected consumers, and remediation measures with upgrade to magicinfo v9 21.1050, remediation measures with update to magicinfo v9 (hotfix) 21.1052, and communication strategy with all customers should investigate whether their instances have been compromised, and and third party assistance with meta/whatsapp security teams (reporting), third party assistance with amnesty international security lab (analysis), and containment measures with patch release (smr sep-2025 release 1), containment measures with whatsapp advisory to reset devices to factory settings, and remediation measures with software updates for samsung android devices, remediation measures with whatsapp/ios/macos patches, and recovery measures with user guidance on device updates, recovery measures with factory reset recommendations, and communication strategy with public advisory by samsung, communication strategy with user notifications via whatsapp, and and third party assistance with meta security teams, third party assistance with whatsapp security teams, and containment measures with september 2025 security maintenance release (patch), and remediation measures with patch for cve-2025-21043, remediation measures with additional patches from google and samsung semiconductor, and communication strategy with public advisory for users to update devices, communication strategy with expert recommendations (e.g., black duck), and containment measures with samsung message guard (zero-click attack isolation), containment measures with defex (exploit detection/termination), containment measures with knox asset intelligence (device visibility), containment measures with managed google play (app curation), and remediation measures with knox e-fota (firmware update control), remediation measures with ai-powered malware defense (google play protect), remediation measures with granular it policies (app sideloading prevention), and enhanced monitoring with knox suite (centralized management), enhanced monitoring with google play protect (daily app scans), and and third party assistance with huntress researchers, third party assistance with ssd disclosure (poc release), and containment measures with patch release (version 21.1052.0), containment measures with intermediate upgrade requirement (21.1050.0 → 21.1052.0), and remediation measures with software patches, remediation measures with public advisory, and communication strategy with public disclosure via the hacker news, communication strategy with technical advisory by huntress..

Common Attack Types: The most common types of attacks the company has faced is Breach.

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Compromised Credentials, Malicious Image Files (CVE-2025-21043)Zero-Click Exploit (CVE-2025-55177 for WhatsApp), Malicious Image Files via Messaging Apps (e.g., WhatsApp) and CVE-2025-4632 (Path Traversal Vulnerability in MagicINFO Server).

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Name, Contact, Location, Date Of Birth, Product Registration Information, , Source Code, Activation Servers, Bootloaders, Biometric Unlock Algorithms, Trusted Applets, , Internal Documents, Meeting Notes, Source Code, , Personal Information, , Names, Addresses, Emails, Order Details, Internal Communications, , Names, Full Dates Of Birth, , Marketing materials and device specifications.

Third-Party Assistance: The company involves third-party assistance in incident response through External cybersecurity firm, Meta/WhatsApp Security Teams (Reporting), Amnesty International Security Lab (Analysis), , Meta Security Teams, WhatsApp Security Teams, , Huntress Researchers, SSD Disclosure (PoC Release), .

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Upgrade to MagicINFO v9 21.1050, Update to MagicINFO v9 (Hotfix) 21.1052, , Software Updates for Samsung Android Devices, WhatsApp/iOS/macOS Patches, , Patch for CVE-2025-21043, Additional Patches from Google and Samsung Semiconductor, , Knox E-FOTA (firmware update control), AI-powered malware defense (Google Play Protect), Granular IT policies (app sideloading prevention), , Software Patches, Public Advisory, .

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by patch release (smr sep-2025 release 1), whatsapp advisory to reset devices to factory settings, , september 2025 security maintenance release (patch), , samsung message guard (zero-click attack isolation), defex (exploit detection/termination), knox asset intelligence (device visibility), managed google play (app curation), , patch release (version 21.1052.0), intermediate upgrade requirement (21.1050.0 → 21.1052.0) and .

Data Recovery from Ransomware: The company recovers data encrypted by ransomware through User Guidance on Device Updates, Factory Reset Recommendations, .

Key Lessons Learned: The key lessons learned from past incidents are Criticality of prompt patching for zero-day vulnerabilities in closed-source libraries.,Need for cross-platform coordination (e.g., Samsung, Meta, Apple) in addressing exploit chains.,Importance of user education on device updates and factory resets during active threats.Critical vulnerabilities in closed-source libraries can have wide-ranging impacts across multiple apps/devices.,Zero-click exploits underscore the need for proactive patching even without user interaction.,Collaboration between vendors (Samsung, Meta/WhatsApp) is essential for rapid mitigation.Android security is not inherently weaker than closed platforms; layered defenses (e.g., Knox) mitigate risks.,Human vulnerabilities (e.g., phishing) are the leading cause of breaches, requiring user training and policy enforcement.,Proactive measures (AI malware scanning, zero-click protection) are critical for modern threat landscapes.,Update management (Knox E-FOTA) can be centralized and strategic, reducing operational burdens.Critical importance of timely patching for known vulnerabilities, especially those with public PoCs.,Complexity in patch deployment (e.g., intermediate upgrade requirements) can delay remediation and prolong exposure.,Monitoring for exploitation attempts post-PoC release is essential to detect early-stage attacks (e.g., reconnaissance).

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Washington State Office of the Attorney General, and Source: BleepingComputer, and Source: Samsung Security Advisory (CVE-2025-21043), and Source: WhatsApp Security Advisory (CVE-2025-55177), and Source: Amnesty International Security Lab (Spyware Campaign Analysis), and Source: Samsung Security Advisory (September 2025), and Source: Meta/WhatsApp Security Bulletin (August 2025), and Source: Black Duck (Nivedita Murthy, Senior Staff Consultant), and Source: Google Play Protect StatisticsUrl: https://www.google.com/playprotect, and Source: Verizon 2025 Data Breach Investigations ReportUrl: https://www.verizon.com/business/resources/reports/dbir/, and Source: Lookout Mobile Threat Landscape Report 2024Url: https://www.lookout.com/resources/reports/mobile-threat-report, and Source: Samsung Knox Official DocumentationUrl: https://www.samsungknox.com, and Source: The Hacker News, and Source: SSD Disclosure (Proof-of-Concept)Date Accessed: 2025-04-30, and Source: Huntress Research Report.

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Direct communication with affected customers, Alerting staff members to the potential dangers of using ChatGPT, Alerting affected consumers, All Customers Should Investigate Whether Their Instances Have Been Compromised, Public Advisory By Samsung, User Notifications Via Whatsapp, Public Advisory For Users To Update Devices, Expert Recommendations (E.G., Black Duck), Public Disclosure Via The Hacker News and Technical Advisory By Huntress.

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Samsung Mobile Security Advisory, Whatsapp User Notifications, Update Devices Immediately., Reset Devices To Factory Settings If Potentially Compromised (Whatsapp Users)., Monitor For Unusual Activity (E.G., Spyware Indicators)., , Public Patch Release, Expert Commentary (E.G., Black Duck), Urgent Update Notification For Samsung Android Users, , Samsung'S Patch Advisory For Magicinfo Server Users. and .

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as External cybersecurity firm, Meta/Whatsapp Security Teams (Reporting), Amnesty International Security Lab (Analysis), , Meta Security Teams, Whatsapp Security Teams, , Knox Suite (Centralized Management), Google Play Protect (Daily App Scans), , Huntress Researchers, Ssd Disclosure (Poc Release), .

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Samsung: Patch For Cve-2025-21043 In Smr Sep-2025 Release 1., Whatsapp: Patches For Cve-2025-55177 And User Advisories., Apple: Patch For Cve-2025-43300 (Details Undisclosed)., Enhanced Collaboration Between Vendors To Address Cross-Platform Exploit Chains., Increased Transparency In Disclosing Zero-Day Exploitation Timelines., , Released September 2025 Security Maintenance Release With Cve-2025-21043 Patch., Collaborated With Meta/Whatsapp For Vulnerability Disclosure., Included Additional Patches For Related Flaws In Android 13–16., , Deployment Of Samsung Knox For Hardware/Software-Layered Security., Adoption Of Ai-Driven Threat Detection (Google Play Protect, Defex)., Implementation Of Knox E-Fota For Controlled Firmware Updates., Enterprise Mobility Management (Knox Suite) For Policy Enforcement., , Release Of Security Patches (Version 21.1052.0) To Address The Path Traversal Flaw., Public Disclosure To Raise Awareness Among Magicinfo Server Administrators., Collaboration With Security Researchers (Huntress) To Investigate Exploitation Attempts., .

Last Attacking Group: The attacking group in the last incident were an Unauthorized third party, LAPSUS$, Employees, GHNA and Roland Quandt.

Most Recent Incident Detected: The most recent incident detected was on July 2022.

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2025-04-30.

Most Recent Incident Resolved: The most recent incident resolved was on August 2024.

Most Significant Data Compromised: The most significant data compromised in an incident were name, contact, location, date of birth, product registration information, , 190GB, internal documents, meeting notes, source code, , Names, Phone numbers, Postal addresses, Email addresses, Birthdates, Product registration information, Demographic data, , names, addresses, emails, order details, internal communications, , names, full dates of birth, , Marketing materials and device specifications, Potential User Data (via RCE) and .

Most Significant System Affected: The most significant system affected in an incident was Activation ServersBootloadersBiometric Unlock AlgorithmsTrustZone Environment and and and Samsung Android Devices (Android 13+) with libimagecodec.quram.soWhatsApp iOS/macOS Clients (via CVE-2025-55177 + CVE-2025-43300)Samsung MagicINFO 9 Server (CVE-2024-7399) and Samsung Android Devices (Android 13–16) and Samsung MagicINFO Server (Versions v8 to v9 21.1050.0).

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was External cybersecurity firm, meta/whatsapp security teams (reporting), amnesty international security lab (analysis), , meta security teams, whatsapp security teams, , huntress researchers, ssd disclosure (poc release), .

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were Patch Release (SMR Sep-2025 Release 1)WhatsApp Advisory to Reset Devices to Factory Settings, September 2025 Security Maintenance Release (Patch), Samsung Message Guard (zero-click attack isolation)DEFEX (exploit detection/termination)Knox Asset Intelligence (device visibility)Managed Google Play (app curation) and Patch Release (Version 21.1052.0)Intermediate Upgrade Requirement (21.1050.0 → 21.1052.0).

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were internal communications, names, contact, location, Postal addresses, source code, addresses, Potential User Data (via RCE), emails, Phone numbers, product registration information, Product registration information, Names, order details, Demographic data, Birthdates, internal documents, date of birth, name, meeting notes, full dates of birth, Marketing materials and device specifications, Email addresses and 190GB.

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 271.1K.

Most Significant Lesson Learned: The most significant lesson learned from past incidents was Monitoring for exploitation attempts post-PoC release is essential to detect early-stage attacks (e.g., reconnaissance).

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Review and simplify patch deployment processes to avoid multi-step upgrade requirements that may delay remediation., Adopt Samsung Knox for enterprise-grade Android security, leveraging hardware/software integration., Implement compensating controls (e.g., WAF rules, file integrity monitoring) for systems that cannot be patched immediately., Implement defense-in-depth strategies, including behavioral monitoring for zero-click exploits., Monitor for signs of Mirai botnet activity (e.g., unusual outbound connections, reconnaissance commands)., Organizations should prioritize patch management for third-party libraries., Utilize Google Play Protect and Knox Asset Intelligence for real-time threat visibility., Prioritize user education on phishing/social engineering alongside technical safeguards., Users should immediately update Samsung Android devices to SMR Sep-2025 Release 1 or later., Implement granular IT controls (e.g., app curation, update scheduling) via Knox Suite., Evaluate Knox E-FOTA for predictable, business-aligned firmware updates., Users should immediately install the September 2025 security update., Organizations using Samsung MagicINFO 9 Server should patch CVE-2024-7399 urgently., Monitor for unusual activity in messaging apps (e.g., WhatsApp) as potential attack vectors., Adopt security hygiene practices like enabling automatic updates., Monitor for signs of spyware or unauthorized access, especially if targeted by advanced threat actors., Immediately apply Samsung's patch for MagicINFO Server (version 21.1052.0) after ensuring the intermediate upgrade (21.1050.0) is in place., Conduct network scans to identify and isolate unpatched MagicINFO servers vulnerable to CVE-2025-4632., Upgrade to the latest available version of MagicINFO v9 branch and WhatsApp users on iOS/macOS should apply patches for CVE-2025-55177 and CVE-2025-43300..

Most Recent Source: The most recent source of information about an incident are Lookout Mobile Threat Landscape Report 2024, Washington State Office of the Attorney General, Verizon 2025 Data Breach Investigations Report, Samsung Knox Official Documentation, Samsung Security Advisory (CVE-2025-21043), Meta/WhatsApp Security Bulletin (August 2025), Samsung Security Advisory (September 2025), SSD Disclosure (Proof-of-Concept), Huntress Research Report, BleepingComputer, Amnesty International Security Lab (Spyware Campaign Analysis), Black Duck (Nivedita Murthy, Senior Staff Consultant), WhatsApp Security Advisory (CVE-2025-55177), The Hacker News and Google Play Protect Statistics.

Most Recent URL for Additional Resources: The most recent URL for additional resources on cybersecurity best practices is https://www.google.com/playprotect, https://www.verizon.com/business/resources/reports/dbir/, https://www.lookout.com/resources/reports/mobile-threat-report, https://www.samsungknox.com .

Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing (Limited details on threat actors or full scope of exploitation).

Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was Samsung Mobile Security Advisory, WhatsApp User Notifications, Public patch release, Expert commentary (e.g., Black Duck), .

Most Recent Customer Advisory: The most recent customer advisory issued were an Update devices immediately.Reset devices to factory settings if potentially compromised (WhatsApp users).Monitor for unusual activity (e.g., spyware indicators)., Urgent update notification for Samsung Android users and Samsung's patch advisory for MagicINFO Server users.

Most Recent Entry Point: The most recent entry point used by an initial access broker were an Compromised Credentials and CVE-2025-4632 (Path Traversal Vulnerability in MagicINFO Server).

Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was Post-April 30, 2025 (Following PoC Release).

Most Significant Root Cause: The most significant root cause identified in post-incident analysis was Employee use of ChatGPT, Compromised login credentials at IT service provider Spectos, Out-of-bounds write vulnerability in closed-source library (libimagecodec.quram.so).Lack of input validation for image parsing.Exploit chaining across platforms (WhatsApp + Apple zero-days).Delayed patching of known vulnerabilities (e.g., CVE-2024-7399 in MagicINFO)., Out-of-bounds write vulnerability in Quramsoft's libimagecodec.quram.so library.Lack of input validation for image file parsing.Delayed patching timeline (reported in August, patched in September)., Misconceptions about Android security (e.g., perceived vulnerability to malware, slow updates).Human error (e.g., phishing susceptibility, lack of patch management).Lack of centralized visibility into device security posture., Improper pathname limitation in MagicINFO Server (CVE-2025-4632) enabling arbitrary file write.Delayed patch deployment due to complex upgrade path (intermediate version requirement).Rapid weaponization of vulnerability post-PoC release by threat actors (e.g., Mirai operators)..

Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was Samsung: Patch for CVE-2025-21043 in SMR Sep-2025 Release 1.WhatsApp: Patches for CVE-2025-55177 and user advisories.Apple: Patch for CVE-2025-43300 (details undisclosed).Enhanced collaboration between vendors to address cross-platform exploit chains.Increased transparency in disclosing zero-day exploitation timelines., Released September 2025 Security Maintenance Release with CVE-2025-21043 patch.Collaborated with Meta/WhatsApp for vulnerability disclosure.Included additional patches for related flaws in Android 13–16., Deployment of Samsung Knox for hardware/software-layered security.Adoption of AI-driven threat detection (Google Play Protect, DEFEX).Implementation of Knox E-FOTA for controlled firmware updates.Enterprise mobility management (Knox Suite) for policy enforcement., Release of security patches (version 21.1052.0) to address the path traversal flaw.Public disclosure to raise awareness among MagicINFO Server administrators.Collaboration with security researchers (Huntress) to investigate exploitation attempts..