Royal Mail
Company Details
Linkedin ID:
royal-mail
Website:
Employees number:
35,266
Number of followers:
164,650
NAICS:
492
Industry Type:
Homepage:
linktr.ee
IP Addresses:
182
Company ID:
ROY_1429990
Scan Status:
Completed
Royal Mail Company CyberSecurity Posture
linktr.ee
At Royal Mail we connect companies, customers and communities across the UK, delivering a ‘one-price-goes-anywhere’ universal postal service to over 29 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.
Royal Mail A.I CyberSecurity Scoring
Royal Mail Risk Score (AI oriented)Between 600 and 649
Royal Mail
Updated:
- Powered by our proprietary A.I cyber incident model
- Insurance preferes TPRM score to calculate premium
Royal Mail Global Score (TPRM)XXXX
Royal Mail
- Instant access to detailed risk factors
- Benchmark vs. industry & size peers
- Vulnerabilities
- Findings
Royal Mail Company CyberSecurity News & History
Past Incidents
3
Attack Types
2
Royal Mail
Breach
Rankiteo Explanation
Attack with significant impact with customers data leaks
Description: Royal Mail, the UK postal service, experienced a cyberattack on March 31, leading to the alleged exfiltration of 144 GB of data. Although the postal service systems remained unaffected, compromised data purportedly included confidential documents, personal customer information, delivery addresses, Zoom meeting recordings, MailChimp mailing lists, and a WordPress SQL database. An investigation is ongoing to determine the impact of the breach on Spectos, a Royal Mail supplier. Only a single email address was confirmed among the exposed data, according to Cybernews researchers, suggesting the effects may be limited.
Royal Mail
Breach
Rankiteo Explanation
Attack threatening the economy of a geographical region
Description: Royal Mail's suffered a data breach incident after which its Click and Drop website was disabled as technicians work to fix a data breach that has allowed some customers to see other people's orders. The users were not able to dispatch anything today, as Click and Drop bugged out and started showing users other users' orders. However, it investigated the incident in order to fix the IT issue and resolve the services as soon as possible.
Royal Mail
Ransomware
Rankiteo Explanation
Attack threatening the organization’s existence
Description: In January 2023, Royal Mail was hit by a ransomware attack by LockBit, halting international deliveries. While Royal Mail refused the £65.7m ransom, the financial repercussions were severe, including revenue losses and a £10m expense on ransomware remediation. The incident highlights the crippling financial consequences of ransomware on critical infrastructure like postal services.
Royal Mail Company Scoring based on AI Models
Cyber Incidents Likelihood 3 - 6 - 9 months
A.I Risk Score Likelihood 3 - 6 - 9 months
Underwriter Stats for Royal Mail
Incidents vs Freight and Package Transportation Industry Average (This Year)
Royal Mail has 0.0% fewer incidents than the average of same-industry companies with at least one recorded incident.
Incidents vs All-Companies Average (This Year)
Royal Mail has 29.87% more incidents than the average of all companies with at least one recorded incident.
Incident Types Royal Mail vs Freight and Package Transportation Industry Avg (This Year)
Royal Mail reported 1 incidents this year: 0 cyber attacks, 0 ransomware, 0 vulnerabilities, 1 data breaches, compared to industry peers with at least 1 incident.
Incident History — Royal Mail (X = Date, Y = Severity)
Royal Mail cyber incidents detection timeline including parent company and subsidiaries
Royal Mail Company Subsidiaries
At Royal Mail we connect companies, customers and communities across the UK, delivering a ‘one-price-goes-anywhere’ universal postal service to over 29 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.
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Royal Mail CyberSecurity News
November 17, 2025 08:00 AM
Daniel Kretinsky: Royal Mail potential new owner's business empire explained
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November 16, 2025 10:10 AM
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April 04, 2025 07:00 AM
Royal Mail investigates data leak
Several gigabytes of sensitive customer data have surfaced on the darknet, allegedly from the British postal service Royal Mail.
April 03, 2025 07:00 AM
Royal Mail Investigating Alleged Security Breach Following Third-Party Cyber Attack
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Royal Mail has confirmed that its postal operations remain unaffected by the incident and that no disruption to services has been recorded.
Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
Royal Mail CyberSecurity History Information
Official Website of Royal Mail
The official website of Royal Mail is https://linktr.ee/royalmail.
Royal Mail’s AI-Generated Cybersecurity Score
According to Rankiteo, Royal Mail’s AI-generated cybersecurity score is 622, reflecting their Poor security posture.
How many security badges does Royal Mail’ have ?
According to Rankiteo, Royal Mail currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
Does Royal Mail have SOC 2 Type 1 certification ?
According to Rankiteo, Royal Mail is not certified under SOC 2 Type 1.
Does Royal Mail have SOC 2 Type 2 certification ?
According to Rankiteo, Royal Mail does not hold a SOC 2 Type 2 certification.
Does Royal Mail comply with GDPR ?
According to Rankiteo, Royal Mail is not listed as GDPR compliant.
Does Royal Mail have PCI DSS certification ?
According to Rankiteo, Royal Mail does not currently maintain PCI DSS compliance.
Does Royal Mail comply with HIPAA ?
According to Rankiteo, Royal Mail is not compliant with HIPAA regulations.
Does Royal Mail have ISO 27001 certification ?
According to Rankiteo,Royal Mail is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Industry Classification of Royal Mail
Royal Mail operates primarily in the Freight and Package Transportation industry.
Number of Employees at Royal Mail
Royal Mail employs approximately 35,266 people worldwide.
Subsidiaries Owned by Royal Mail
Royal Mail presently has no subsidiaries across any sectors.
Royal Mail’s LinkedIn Followers
Royal Mail’s official LinkedIn profile has approximately 164,650 followers.
NAICS Classification of Royal Mail
Royal Mail is classified under the NAICS code 492, which corresponds to Couriers and Messengers.
Royal Mail’s Presence on Crunchbase
Yes, Royal Mail has an official profile on Crunchbase, which can be accessed here: https://www.crunchbase.com/organization/royal-mail-8221.
Royal Mail’s Presence on LinkedIn
Yes, Royal Mail maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/royal-mail.
Cybersecurity Incidents Involving Royal Mail
As of December 11, 2025, Rankiteo reports that Royal Mail has experienced 3 cybersecurity incidents.
Number of Peer and Competitor Companies
Royal Mail has an estimated 401 peer or competitor companies worldwide.
What types of cybersecurity incidents have occurred at Royal Mail ?
Incident Types: The types of cybersecurity incidents that have occurred include Breach and Ransomware.
What was the total financial impact of these incidents on Royal Mail ?
Total Financial Loss: The total financial loss from these incidents is estimated to be $10 million.
How does Royal Mail detect and respond to cybersecurity incidents ?
Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with disabling the click and drop website, and remediation measures with fixing the it issue, and remediation measures with £10m expense on ransomware remediation..
Incident Details
Can you provide details on each incident ?
Title: Royal Mail Data Breach Incident
Description: Royal Mail's Click and Drop website was disabled as technicians work to fix a data breach that allowed some customers to see other people's orders.
Type: Data Breach
Attack Vector: Software Vulnerability
Title: Ransomware Attack on Royal Mail
Description: In January 2023, Royal Mail was hit by a ransomware attack by LockBit, halting international deliveries. While Royal Mail refused the £65.7m ransom, the financial repercussions were severe, including revenue losses and a £10m expense on ransomware remediation. The incident highlights the crippling financial consequences of ransomware on critical infrastructure like postal services.
Date Detected: January 2023
Type: Ransomware Attack
Threat Actor: LockBit
Motivation: Financial Gain
Title: Royal Mail Cyberattack
Description: Royal Mail, the UK postal service, experienced a cyberattack on March 31, leading to the alleged exfiltration of 144 GB of data. Although the postal service systems remained unaffected, compromised data purportedly included confidential documents, personal customer information, delivery addresses, Zoom meeting recordings, MailChimp mailing lists, and a WordPress SQL database. An investigation is ongoing to determine the impact of the breach on Spectos, a Royal Mail supplier. Only a single email address was confirmed among the exposed data, according to Cybernews researchers, suggesting the effects may be limited.
Date Detected: 2023-03-31
Type: Data Breach
What are the most common types of attacks the company has faced ?
Common Attack Types: The most common types of attacks the company has faced is Breach.
Impact of the Incidents
What was the impact of each incident ?
Incident : Data Breach ROY222491122
Data Compromised: Orders
Systems Affected: Click and Drop website
Operational Impact: Service Disruption
Incident : Ransomware Attack ROY343051324
Financial Loss: Severe financial repercussions including revenue losses and £10m expense on ransomware remediation
Systems Affected: International deliveries halted
Operational Impact: Halted international deliveries
Revenue Loss: Significant
Incident : Data Breach ROY554040225
Data Compromised: Confidential documents, Personal customer information, Delivery addresses, Zoom meeting recordings, Mailchimp mailing lists, Wordpress sql database
What is the average financial loss per incident ?
Average Financial Loss: The average financial loss per incident is $3.33 million.
What types of data are most commonly compromised in incidents ?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Orders, , Confidential Documents, Personal Customer Information, Delivery Addresses, Zoom Meeting Recordings, Mailchimp Mailing Lists, Wordpress Sql Database and .
Which entities were affected by each incident ?
Incident : Data Breach ROY222491122
Entity Name: Royal Mail
Entity Type: Organization
Industry: Logistics
Incident : Ransomware Attack ROY343051324
Entity Name: Royal Mail
Entity Type: Postal Service
Industry: Postal and Courier Services
Location: United Kingdom
Incident : Data Breach ROY554040225
Entity Name: Royal Mail
Entity Type: Organization
Industry: Postal Service
Location: United Kingdom
Response to the Incidents
What measures were taken in response to each incident ?
Incident : Data Breach ROY222491122
Containment Measures: Disabling the Click and Drop website
Remediation Measures: Fixing the IT issue
Incident : Ransomware Attack ROY343051324
Remediation Measures: £10m expense on ransomware remediation
Data Breach Information
What type of data was compromised in each breach ?
Incident : Data Breach ROY222491122
Type of Data Compromised: Orders
Incident : Data Breach ROY554040225
Type of Data Compromised: Confidential documents, Personal customer information, Delivery addresses, Zoom meeting recordings, Mailchimp mailing lists, Wordpress sql database
Data Exfiltration: 144 GB
Personally Identifiable Information: personal customer information
What measures does the company take to prevent data exfiltration ?
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Fixing the IT issue, , £10m expense on ransomware remediation.
How does the company handle incidents involving personally identifiable information (PII) ?
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by disabling the click and drop website and .
Ransomware Information
Was ransomware involved in any of the incidents ?
Incident : Ransomware Attack ROY343051324
Ransom Demanded: £65.7m
Ransom Paid: Refused
Ransomware Strain: LockBit
References
Where can I find more information about each incident ?
Incident : Data Breach ROY554040225
Source: Cybernews
Where can stakeholders find additional resources on cybersecurity best practices ?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Cybernews.
Investigation Status
What is the current status of the investigation for each incident ?
Incident : Data Breach ROY222491122
Investigation Status: Ongoing
Incident : Data Breach ROY554040225
Investigation Status: Ongoing
Additional Questions
General Information
Has the company ever paid ransoms ?
Ransom Payment History: The company has Paid ransoms in the past.
What was the amount of the last ransom demanded ?
Last Ransom Demanded: The amount of the last ransom demanded was £65.7m.
Who was the attacking group in the last incident ?
Last Attacking Group: The attacking group in the last incident was an LockBit.
Incident Details
What was the most recent incident detected ?
Most Recent Incident Detected: The most recent incident detected was on January 2023.
Impact of the Incidents
What was the highest financial loss from an incident ?
Highest Financial Loss: The highest financial loss from an incident was Severe financial repercussions including revenue losses and £10m expense on ransomware remediation.
What was the most significant data compromised in an incident ?
Most Significant Data Compromised: The most significant data compromised in an incident were Orders, , confidential documents, personal customer information, delivery addresses, Zoom meeting recordings, MailChimp mailing lists, WordPress SQL database and .
What was the most significant system affected in an incident ?
Most Significant System Affected: The most significant system affected in an incident was Click and Drop website and .
Response to the Incidents
What containment measures were taken in the most recent incident ?
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was Disabling the Click and Drop website.
Data Breach Information
What was the most sensitive data compromised in a breach ?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Orders, WordPress SQL database, confidential documents, personal customer information, Zoom meeting recordings, MailChimp mailing lists and delivery addresses.
Ransomware Information
What was the highest ransom demanded in a ransomware incident ?
Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was £65.7m.
What was the highest ransom paid in a ransomware incident ?
Highest Ransom Paid: The highest ransom paid in a ransomware incident was Refused.
References
What is the most recent source of information about an incident ?
Most Recent Source: The most recent source of information about an incident is Cybernews.
Investigation Status
What is the current status of the most recent investigation ?
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing.
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SBOM (Software Bill of Materials)
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
CMDB (Configuration Management Database)
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
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Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
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