Rakuten
Company Details
Linkedin ID:
rakuten
Website:
Employees number:
10,677
Number of followers:
330,834
NAICS:
5112
Industry Type:
Homepage:
rakuten.com
IP Addresses:
0
Company ID:
RAK_5482072
Scan Status:
In-progress
Rakuten Company CyberSecurity Posture
rakuten.com
Rakuten Group, Inc. (TSE: 4755) is a global technology leader in services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has more than 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.
Rakuten A.I CyberSecurity Scoring
Rakuten Risk Score (AI oriented)Between 750 and 799
Rakuten
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Rakuten Global Score (TPRM)XXXX
Rakuten
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Rakuten Company CyberSecurity News & History
Past Incidents
2
Attack Types
1
Rakuten USA, Inc. DBA Rakuten Americas
Breach
Rankiteo Explanation
Attack with significant impact with internal employee data leaks
Description: On January 21, 2021, Rakuten USA, Inc. (operating as Rakuten Americas) experienced a **data breach caused by insider wrongdoing**, compromising sensitive personal information of **5,390 individuals**. The exposed data included **names, Social Security numbers (SSNs), and dates of birth**—highly sensitive details that significantly increase the risk of identity theft and financial fraud. The breach was formally reported to the **Maine Office of the Attorney General on February 11, 2021**, with at least **one Maine resident directly affected**. In response, Rakuten offered **24 months of complimentary credit monitoring services** to impacted individuals, acknowledging the severity of the exposure. The incident highlights vulnerabilities in internal access controls, as the breach stemmed from malicious or negligent actions by an insider, leading to unauthorized disclosure of personally identifiable information (PII). Such breaches not only erode customer trust but also expose the company to regulatory scrutiny, potential lawsuits, and long-term reputational damage.
ShopStyle Inc.
Breach
Rankiteo Explanation
Attack with significant impact with customers data leaks
Description: On October 24, 2018, the California Office of the Attorney General reported that ShopStyle Inc. experienced a data breach potentially affecting the personal information of approximately 3,368 California residents. The unauthorized activity occurred between April 16 and April 27, 2018, and may have involved access to account holder email addresses/usernames and hashed passwords.
Rakuten Company Scoring based on AI Models
Cyber Incidents Likelihood 3 - 6 - 9 months
A.I Risk Score Likelihood 3 - 6 - 9 months
Underwriter Stats for Rakuten
Incidents vs Software Development Industry Average (This Year)
No incidents recorded for Rakuten in 2025.
Incidents vs All-Companies Average (This Year)
No incidents recorded for Rakuten in 2025.
Incident Types Rakuten vs Software Development Industry Avg (This Year)
No incidents recorded for Rakuten in 2025.
Incident History — Rakuten (X = Date, Y = Severity)
Rakuten cyber incidents detection timeline including parent company and subsidiaries
Rakuten Company Subsidiaries
Rakuten Group, Inc. (TSE: 4755) is a global technology leader in services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has more than 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.
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October 29, 2025 07:00 AM
Tech CEOs who joined Donald Trump at Tokyo dinner as President tells Japan Inc: You have great companies,
Tech News News: President Trump hosted a dinner in Tokyo with tech leaders like Tim Cook and Marc Benioff to finalize a $550 billion...
October 29, 2025 07:00 AM
Open RAN pilot planned for Sri Lanka
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October 26, 2025 07:00 AM
Top 9 GCC Expansions in India in 2025
India's global capability centres (GCCs) are entering a new phase of growth in 2025, one defined by innovation, talent diversification and a...
October 23, 2025 07:00 AM
Maritime Cybersecurity Market to Grow from US$ 4.14 Billion in 2025 to US$ 6.55 Billion by 2029: Emerging Trends, Regional Hotspots, Investment Prospects and Strategic Analysis
Opportunities in the maritime cybersecurity market include leveraging autonomous vessel expansion, managing cyber threats to onboard systems...
October 14, 2025 07:00 AM
Rakuten Maritime Secures RINA Cybersecurity Certification, Strengthening Trust in European Markets
Following its Innovation Endorsement from Japan's ClassNK and the Cyber Security Award at the 2025 SAFETY4SEA Awards, Rakuten Maritime has now...
October 13, 2025 07:00 AM
Rakuten News Today: Real-Time Phishing Attacks Spark Security Warning
Rakuten Securities faces a phishing attack surge. Learn how investors can protect their accounts amidst rising cybersecurity threats.
September 26, 2025 07:00 AM
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Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
Rakuten CyberSecurity History Information
Official Website of Rakuten
The official website of Rakuten is https://global.rakuten.com/corp/.
Rakuten’s AI-Generated Cybersecurity Score
According to Rankiteo, Rakuten’s AI-generated cybersecurity score is 786, reflecting their Fair security posture.
How many security badges does Rakuten’ have ?
According to Rankiteo, Rakuten currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
Does Rakuten have SOC 2 Type 1 certification ?
According to Rankiteo, Rakuten is not certified under SOC 2 Type 1.
Does Rakuten have SOC 2 Type 2 certification ?
According to Rankiteo, Rakuten does not hold a SOC 2 Type 2 certification.
Does Rakuten comply with GDPR ?
According to Rankiteo, Rakuten is not listed as GDPR compliant.
Does Rakuten have PCI DSS certification ?
According to Rankiteo, Rakuten does not currently maintain PCI DSS compliance.
Does Rakuten comply with HIPAA ?
According to Rankiteo, Rakuten is not compliant with HIPAA regulations.
Does Rakuten have ISO 27001 certification ?
According to Rankiteo,Rakuten is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Industry Classification of Rakuten
Rakuten operates primarily in the Software Development industry.
Number of Employees at Rakuten
Rakuten employs approximately 10,677 people worldwide.
Subsidiaries Owned by Rakuten
Rakuten presently has no subsidiaries across any sectors.
Rakuten’s LinkedIn Followers
Rakuten’s official LinkedIn profile has approximately 330,834 followers.
NAICS Classification of Rakuten
Rakuten is classified under the NAICS code 5112, which corresponds to Software Publishers.
Rakuten’s Presence on Crunchbase
No, Rakuten does not have a profile on Crunchbase.
Rakuten’s Presence on LinkedIn
Yes, Rakuten maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/rakuten.
Cybersecurity Incidents Involving Rakuten
As of December 11, 2025, Rankiteo reports that Rakuten has experienced 2 cybersecurity incidents.
Number of Peer and Competitor Companies
Rakuten has an estimated 27,532 peer or competitor companies worldwide.
What types of cybersecurity incidents have occurred at Rakuten ?
Incident Types: The types of cybersecurity incidents that have occurred include Breach.
How does Rakuten detect and respond to cybersecurity incidents ?
Detection and Response: The company detects and responds to cybersecurity incidents through an remediation measures with offered 24 months of complimentary credit monitoring services to affected individuals, and communication strategy with notification to affected individuals (including at least one maine resident)..
Incident Details
Can you provide details on each incident ?
Title: ShopStyle Inc. Data Breach
Description: Unauthorized access to account holder email addresses/usernames and hashed passwords.
Date Detected: 2018-10-24
Date Publicly Disclosed: 2018-10-24
Type: Data Breach
Title: Rakuten USA, Inc. DBA Rakuten Americas Data Breach (2021)
Description: The Maine Office of the Attorney General reported a data breach by Rakuten USA, Inc. DBA Rakuten Americas on February 11, 2021. The breach occurred on January 21, 2021, due to insider wrongdoing affecting 5,390 individuals, with the compromised data including names, Social Security numbers, and dates of birth. One Maine resident was specifically notified, and Rakuten offered 24 months of complimentary credit monitoring services.
Date Detected: 2021-01-21
Date Publicly Disclosed: 2021-02-11
Type: Data Breach
Attack Vector: Insider Wrongdoing
Threat Actor: Insider
What are the most common types of attacks the company has faced ?
Common Attack Types: The most common types of attacks the company has faced is Breach.
Impact of the Incidents
What was the impact of each incident ?
Incident : Data Breach SHO245072625
Data Compromised: Email addresses/usernames, Hashed passwords
Incident : Data Breach RAK256082125
Data Compromised: Names, Social security numbers, Dates of birth
Brand Reputation Impact: Potential negative impact due to exposure of sensitive personal data
Identity Theft Risk: High (due to exposure of SSNs and DOBs)
What types of data are most commonly compromised in incidents ?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Email Addresses/Usernames, Hashed Passwords, , Personally Identifiable Information (Pii) and .
Which entities were affected by each incident ?
Incident : Data Breach SHO245072625
Entity Name: ShopStyle Inc.
Entity Type: Company
Industry: E-commerce
Location: California
Customers Affected: 3368
Incident : Data Breach RAK256082125
Entity Name: Rakuten USA, Inc. DBA Rakuten Americas
Entity Type: Corporation
Industry: E-commerce / Technology
Location: USA
Customers Affected: 5390
Response to the Incidents
What measures were taken in response to each incident ?
Incident : Data Breach RAK256082125
Remediation Measures: Offered 24 months of complimentary credit monitoring services to affected individuals
Communication Strategy: Notification to affected individuals (including at least one Maine resident)
Data Breach Information
What type of data was compromised in each breach ?
Incident : Data Breach SHO245072625
Type of Data Compromised: Email addresses/usernames, Hashed passwords
Number of Records Exposed: 3368
Incident : Data Breach RAK256082125
Type of Data Compromised: Personally identifiable information (pii)
Number of Records Exposed: 5390
Sensitivity of Data: High (includes SSNs and DOBs)
Personally Identifiable Information: NamesSocial Security NumbersDates of Birth
What measures does the company take to prevent data exfiltration ?
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Offered 24 months of complimentary credit monitoring services to affected individuals.
Regulatory Compliance
Were there any regulatory violations and fines imposed for each incident ?
Incident : Data Breach RAK256082125
Regulatory Notifications: Reported to the Maine Office of the Attorney General
References
Where can I find more information about each incident ?
Incident : Data Breach SHO245072625
Source: California Office of the Attorney General
Date Accessed: 2018-10-24
Incident : Data Breach RAK256082125
Source: Maine Office of the Attorney General
Where can stakeholders find additional resources on cybersecurity best practices ?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: California Office of the Attorney GeneralDate Accessed: 2018-10-24, and Source: Maine Office of the Attorney General.
Investigation Status
How does the company communicate the status of incident investigations to stakeholders ?
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Notification to affected individuals (including at least one Maine resident).
Stakeholder and Customer Advisories
Were there any advisories issued to stakeholders or customers for each incident ?
Incident : Data Breach RAK256082125
Customer Advisories: Notification letters sent to affected individuals, including offer of 24 months of credit monitoring
What advisories does the company provide to stakeholders and customers following an incident ?
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Notification letters sent to affected individuals and including offer of 24 months of credit monitoring.
Post-Incident Analysis
What were the root causes and corrective actions taken for each incident ?
Incident : Data Breach RAK256082125
Root Causes: Insider wrongdoing
Additional Questions
General Information
Who was the attacking group in the last incident ?
Last Attacking Group: The attacking group in the last incident was an Insider.
Incident Details
What was the most recent incident detected ?
Most Recent Incident Detected: The most recent incident detected was on 2018-10-24.
What was the most recent incident publicly disclosed ?
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2021-02-11.
Impact of the Incidents
What was the most significant data compromised in an incident ?
Most Significant Data Compromised: The most significant data compromised in an incident were email addresses/usernames, hashed passwords, , Names, Social Security Numbers, Dates of Birth and .
Data Breach Information
What was the most sensitive data compromised in a breach ?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were hashed passwords, email addresses/usernames, Names, Social Security Numbers and Dates of Birth.
What was the number of records exposed in the most significant breach ?
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 883.0.
References
What is the most recent source of information about an incident ?
Most Recent Source: The most recent source of information about an incident are Maine Office of the Attorney General and California Office of the Attorney General.
Stakeholder and Customer Advisories
What was the most recent customer advisory issued ?
Most Recent Customer Advisory: The most recent customer advisory issued were an Notification letters sent to affected individuals and including offer of 24 months of credit monitoring.
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Incident
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Digital Assets
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
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Network Security
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
SBOM (Software Bill of Materials)
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
CMDB (Configuration Management Database)
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Threat Intelligence
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
Rankiteo is a unified scoring and risk platform that analyzes billions of signals weekly to help organizations gain faster, more actionable insights into emerging threats. Empowering teams to outpace adversaries and reduce exposure.
