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Founded in New Orleans in 1972, POPEYES® has more than 45 years of history and culinary tradition. Popeyes distinguishes itself with a unique New Orleans-style menu featuring spicy chicken, chicken tenders, fried shrimp, and other regional items. The chain's passion for its Louisiana heritage and flavorful authentic food has allowed Popeyes to become one of the world's largest chicken quick-service restaurants with over 3,600 restaurants in the U.S. and around the world.

Popeyes Louisiana Kitchen A.I CyberSecurity Scoring

PLK

Company Details

Linkedin ID:

popeyes-louisiana-kitchen

Employees number:

24,533

Number of followers:

89,164

NAICS:

7225

Industry Type:

Restaurants

Homepage:

popeyes.com

IP Addresses:

0

Company ID:

POP_1311365

Scan Status:

In-progress

AI scorePLK Risk Score (AI oriented)

Between 750 and 799

https://images.rankiteo.com/companyimages/popeyes-louisiana-kitchen.jpeg
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XXXX

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PLK Restaurants
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PLK Company CyberSecurity News & History

Past Incidents
3
Attack Types
2
EntityTypeSeverityImpactSeenBlog DetailsIncident DetailsView
Burger KingData Leak60308/2023
Rankiteo Explanation :
Attack with significant impact with internal employee data leaks

Description: Burger King, the world's largest fast food chain, exposed sensitive credentials to the public twice, endangering their systems and data. Burger King in France exposed private information to the public as a result of a website configuration error, the Cybernews investigation team found. People who applied for jobs at Burger King in France may have been impacted because the impacted website processed job applications. It's not the first time Burger King has exposed sensitive information; supposedly, the France branch exposed personally identifying information (PII) of children who purchased Burger King menus due to a similar misconfiguration.

Burger KingData Leak85405/2019
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: A French online shop Kool King specifically tailored to be used by kids who bought Burger King menus exposed nearly 37,900 records after a cyber attack. The data was leaked because the database storing it was misconfigured, allowing anyone with an Internet connection and the knowledge to find it to get to the records stored within. Since the database was not secured in any way and publicly accessible, anyone who reached it could then edit, download, or even destroy the data without needing admin credentials. The information compromised contained personally identifiable information (PII) such as emails, passwords, names, phones, DOB, voucher codes, links to the externally stored certificates, etc.100

Restaurant Brands International (RBI)Breach8549/2025
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: Ethical hackers **BobDaHacker** and **BobTheShoplifter** exposed severe security vulnerabilities within **Restaurant Brands International (RBI)**, the parent company of Burger King, Tim Hortons, and Popeyes. The flaws included **hard-coded passwords** (e.g., 'admin') in HTML and drive-through systems, **plain-text passwords sent via email**, and an **unrestricted API** allowing unauthorized admin access. The hackers gained entry to **employee accounts, internal configurations, raw audio recordings of drive-through conversations** (containing customer personal data processed by AI), and even **restaurant bathroom rating systems**. The breaches revealed **catastrophic oversight** in cybersecurity fundamentals, with no basic safeguards like antivirus checks or system audits. While the ethical hackers responsibly disclosed the issues and confirmed **no customer data was retained**, the exposure demonstrated how easily malicious actors could have exploited these gaps. RBI reportedly fixed the vulnerabilities post-disclosure but did not publicly acknowledge the researchers, raising concerns about long-term security improvements. The incident underscores systemic negligence in protecting **30,000+ global outlets** from potential data leaks, financial fraud, or operational disruptions.

Burger King
Data Leak
Severity: 60
Impact: 3
Seen: 08/2023
Blog:
Rankiteo Explanation
Attack with significant impact with internal employee data leaks

Description: Burger King, the world's largest fast food chain, exposed sensitive credentials to the public twice, endangering their systems and data. Burger King in France exposed private information to the public as a result of a website configuration error, the Cybernews investigation team found. People who applied for jobs at Burger King in France may have been impacted because the impacted website processed job applications. It's not the first time Burger King has exposed sensitive information; supposedly, the France branch exposed personally identifying information (PII) of children who purchased Burger King menus due to a similar misconfiguration.

Burger King
Data Leak
Severity: 85
Impact: 4
Seen: 05/2019
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: A French online shop Kool King specifically tailored to be used by kids who bought Burger King menus exposed nearly 37,900 records after a cyber attack. The data was leaked because the database storing it was misconfigured, allowing anyone with an Internet connection and the knowledge to find it to get to the records stored within. Since the database was not secured in any way and publicly accessible, anyone who reached it could then edit, download, or even destroy the data without needing admin credentials. The information compromised contained personally identifiable information (PII) such as emails, passwords, names, phones, DOB, voucher codes, links to the externally stored certificates, etc.100

Restaurant Brands International (RBI)
Breach
Severity: 85
Impact: 4
Seen: 9/2025
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: Ethical hackers **BobDaHacker** and **BobTheShoplifter** exposed severe security vulnerabilities within **Restaurant Brands International (RBI)**, the parent company of Burger King, Tim Hortons, and Popeyes. The flaws included **hard-coded passwords** (e.g., 'admin') in HTML and drive-through systems, **plain-text passwords sent via email**, and an **unrestricted API** allowing unauthorized admin access. The hackers gained entry to **employee accounts, internal configurations, raw audio recordings of drive-through conversations** (containing customer personal data processed by AI), and even **restaurant bathroom rating systems**. The breaches revealed **catastrophic oversight** in cybersecurity fundamentals, with no basic safeguards like antivirus checks or system audits. While the ethical hackers responsibly disclosed the issues and confirmed **no customer data was retained**, the exposure demonstrated how easily malicious actors could have exploited these gaps. RBI reportedly fixed the vulnerabilities post-disclosure but did not publicly acknowledge the researchers, raising concerns about long-term security improvements. The incident underscores systemic negligence in protecting **30,000+ global outlets** from potential data leaks, financial fraud, or operational disruptions.

Ailogo

PLK Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

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Incident Predictions locked
Access Monitoring Plan

A.I Risk Score Likelihood 3 - 6 - 9 months

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A.I. Risk Score Predictions locked
Access Monitoring Plan
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Underwriter Stats for PLK

Incidents vs Restaurants Industry Average (This Year)

No incidents recorded for Popeyes Louisiana Kitchen in 2025.

Incidents vs All-Companies Average (This Year)

No incidents recorded for Popeyes Louisiana Kitchen in 2025.

Incident Types PLK vs Restaurants Industry Avg (This Year)

No incidents recorded for Popeyes Louisiana Kitchen in 2025.

Incident History — PLK (X = Date, Y = Severity)

PLK cyber incidents detection timeline including parent company and subsidiaries

PLK Company Subsidiaries

SubsidiaryImage

Founded in New Orleans in 1972, POPEYES® has more than 45 years of history and culinary tradition. Popeyes distinguishes itself with a unique New Orleans-style menu featuring spicy chicken, chicken tenders, fried shrimp, and other regional items. The chain's passion for its Louisiana heritage and flavorful authentic food has allowed Popeyes to become one of the world's largest chicken quick-service restaurants with over 3,600 restaurants in the U.S. and around the world.

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September 09, 2025 07:00 AM
Popeyes, Tim Hortons, Burger King platforms have "catastrophic" vulnerabilities, say hackers

Researchers found a host of vulnerabilities in the platforms run by RBI to service Burger King, Tim Horton's, and Popeyes.

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McDonald's says a global systems outage affected several stores early on March 15. The company has worked to bring its locations back...

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faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

PLK CyberSecurity History Information

Official Website of Popeyes Louisiana Kitchen

The official website of Popeyes Louisiana Kitchen is http://www.popeyes.com.

Popeyes Louisiana Kitchen’s AI-Generated Cybersecurity Score

According to Rankiteo, Popeyes Louisiana Kitchen’s AI-generated cybersecurity score is 787, reflecting their Fair security posture.

How many security badges does Popeyes Louisiana Kitchen’ have ?

According to Rankiteo, Popeyes Louisiana Kitchen currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Does Popeyes Louisiana Kitchen have SOC 2 Type 1 certification ?

According to Rankiteo, Popeyes Louisiana Kitchen is not certified under SOC 2 Type 1.

Does Popeyes Louisiana Kitchen have SOC 2 Type 2 certification ?

According to Rankiteo, Popeyes Louisiana Kitchen does not hold a SOC 2 Type 2 certification.

Does Popeyes Louisiana Kitchen comply with GDPR ?

According to Rankiteo, Popeyes Louisiana Kitchen is not listed as GDPR compliant.

Does Popeyes Louisiana Kitchen have PCI DSS certification ?

According to Rankiteo, Popeyes Louisiana Kitchen does not currently maintain PCI DSS compliance.

Does Popeyes Louisiana Kitchen comply with HIPAA ?

According to Rankiteo, Popeyes Louisiana Kitchen is not compliant with HIPAA regulations.

Does Popeyes Louisiana Kitchen have ISO 27001 certification ?

According to Rankiteo,Popeyes Louisiana Kitchen is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen operates primarily in the Restaurants industry.

Number of Employees at Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen employs approximately 24,533 people worldwide.

Subsidiaries Owned by Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen presently has no subsidiaries across any sectors.

Popeyes Louisiana Kitchen’s LinkedIn Followers

Popeyes Louisiana Kitchen’s official LinkedIn profile has approximately 89,164 followers.

NAICS Classification of Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen is classified under the NAICS code 7225, which corresponds to Restaurants and Other Eating Places.

Popeyes Louisiana Kitchen’s Presence on Crunchbase

No, Popeyes Louisiana Kitchen does not have a profile on Crunchbase.

Popeyes Louisiana Kitchen’s Presence on LinkedIn

Yes, Popeyes Louisiana Kitchen maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/popeyes-louisiana-kitchen.

Cybersecurity Incidents Involving Popeyes Louisiana Kitchen

As of December 11, 2025, Rankiteo reports that Popeyes Louisiana Kitchen has experienced 3 cybersecurity incidents.

Number of Peer and Competitor Companies

Popeyes Louisiana Kitchen has an estimated 4,851 peer or competitor companies worldwide.

What types of cybersecurity incidents have occurred at Popeyes Louisiana Kitchen ?

Incident Types: The types of cybersecurity incidents that have occurred include Data Leak and Breach.

How does Popeyes Louisiana Kitchen detect and respond to cybersecurity incidents ?

Detection and Response: The company detects and responds to cybersecurity incidents through an incident response plan activated with yes (after ethical hacker disclosure), and containment measures with patch applied to vulnerabilities (reportedly), and communication strategy with no public acknowledgment of ethical hackers or incident details..

Incident Details

Can you provide details on each incident ?

Incident : Data Breach

Title: Kool King Data Breach

Description: A French online shop Kool King specifically tailored to be used by kids who bought Burger King menus exposed nearly 37,900 records after a cyber attack. The data was leaked because the database storing it was misconfigured, allowing anyone with an Internet connection and the knowledge to find it to get to the records stored within. Since the database was not secured in any way and publicly accessible, anyone who reached it could then edit, download, or even destroy the data without needing admin credentials. The information compromised contained personally identifiable information (PII) such as emails, passwords, names, phones, DOB, voucher codes, links to the externally stored certificates, etc.

Type: Data Breach

Attack Vector: Misconfigured Database

Vulnerability Exploited: Publicly Accessible Database

Incident : Data Exposure

Title: Burger King Data Exposure Incidents

Description: Burger King, the world's largest fast food chain, exposed sensitive credentials to the public twice, endangering their systems and data.

Type: Data Exposure

Attack Vector: Website Configuration Error

Vulnerability Exploited: Website Misconfiguration

Incident : Unauthorized Access

Title: Hard-coded passwords exposed Burger King’s fragile security infrastructure worldwide

Description: Hackers accessed employee accounts and internal configurations with shocking ease due to weak security practices at Restaurant Brands International (RBI), the parent company of Burger King, Tim Hortons, and Popeyes. Ethical hackers BobDaHacker and BobTheShoplifter discovered hard-coded passwords (e.g., 'admin'), plain-text passwords sent via email, and unsecured APIs that allowed unrestricted access. The vulnerabilities exposed internal systems, employee accounts, drive-through audio recordings (containing customer PII), and even restaurant bathroom rating screens. The hackers described RBI’s security as 'catastrophic,' highlighting systemic neglect of basic cybersecurity fundamentals. RBI reportedly fixed the issues after disclosure but did not publicly acknowledge the ethical hackers.

Type: Unauthorized Access

Attack Vector: Hard-coded CredentialsPlain-text Passwords in EmailsUnrestricted API AccessDefault/Weak Passwords (e.g., 'admin')

Vulnerability Exploited: Hard-coded passwords in HTML/APIsLack of password encryptionMissing access controlsPoor credential management

Threat Actor: BobDaHacker (Ethical Hacker)BobTheShoplifter (Ethical Hacker)

Motivation: Ethical Hacking / Responsible Disclosure

What are the most common types of attacks the company has faced ?

Common Attack Types: The most common types of attacks the company has faced is Data Leak.

How does the company identify the attack vectors used in incidents ?

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Hard-coded password in HTMLDefault 'admin' password in drive-through tabletsUnrestricted API signup.

Impact of the Incidents

What was the impact of each incident ?

Incident : Data Breach BUR22620323

Data Compromised: Emails, Passwords, Names, Phones, Dob, Voucher codes, Links to the externally stored certificates

Systems Affected: Database

Incident : Data Exposure BUR22818923

Data Compromised: Personally identifiable information (pii), Children's pii

Systems Affected: Job Application WebsiteOnline Ordering System

Incident : Unauthorized Access RES1202112091125

Data Compromised: Employee account credentials, Internal system configurations, Drive-through audio recordings (potential pii), Restaurant operational data (e.g., bathroom rating screens)

Systems Affected: Equipment ordering websiteDrive-through tablet systemsAI-powered customer/staff evaluation systemsRestaurant management APIsBathroom rating screens

Operational Impact: High (potential for unauthorized access to critical systems, customer data exposure, and operational disruption)

Brand Reputation Impact: High (public exposure of systemic security failures across global brands: Burger King, Tim Hortons, Popeyes)

Identity Theft Risk: Moderate (drive-through audio recordings may contain customer PII)

What types of data are most commonly compromised in incidents ?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Emails, Passwords, Names, Phones, Dob, Voucher Codes, Links To The Externally Stored Certificates, , Pii, Children'S Pii, , Employee Credentials, Internal Configurations, Audio Recordings (Potential Pii), Operational Data and .

Which entities were affected by each incident ?

Incident : Data Breach BUR22620323

Entity Name: Kool King

Entity Type: Online Shop

Industry: Retail

Location: France

Customers Affected: 37900

Incident : Data Exposure BUR22818923

Entity Name: Burger King

Entity Type: Corporation

Industry: Fast Food

Location: France

Incident : Unauthorized Access RES1202112091125

Entity Name: Restaurant Brands International (RBI)

Entity Type: Parent Company

Industry: Fast Food / Hospitality

Location: Global (30,000+ outlets)

Size: Large Enterprise

Incident : Unauthorized Access RES1202112091125

Entity Name: Burger King

Entity Type: Subsidiary

Industry: Fast Food

Location: Global

Incident : Unauthorized Access RES1202112091125

Entity Name: Tim Hortons

Entity Type: Subsidiary

Industry: Fast Food / Coffee

Location: Primarily Canada/US

Incident : Unauthorized Access RES1202112091125

Entity Name: Popeyes

Entity Type: Subsidiary

Industry: Fast Food

Location: Global

Response to the Incidents

What measures were taken in response to each incident ?

Incident : Unauthorized Access RES1202112091125

Incident Response Plan Activated: Yes (after ethical hacker disclosure)

Containment Measures: Patch applied to vulnerabilities (reportedly)

Communication Strategy: No public acknowledgment of ethical hackers or incident details

What is the company's incident response plan?

Incident Response Plan: The company's incident response plan is described as Yes (after ethical hacker disclosure).

Data Breach Information

What type of data was compromised in each breach ?

Incident : Data Breach BUR22620323

Type of Data Compromised: Emails, Passwords, Names, Phones, Dob, Voucher codes, Links to the externally stored certificates

Number of Records Exposed: 37900

Sensitivity of Data: High

Personally Identifiable Information: emailspasswordsnamesphonesDOB

Incident : Data Exposure BUR22818923

Type of Data Compromised: Pii, Children's pii

Personally Identifiable Information: Job ApplicantsChildren's PII

Incident : Unauthorized Access RES1202112091125

Type of Data Compromised: Employee credentials, Internal configurations, Audio recordings (potential pii), Operational data

Sensitivity of Data: Moderate to High (includes PII in audio recordings and system access credentials)

Data Exfiltration: No (ethical hackers did not retain data)

Data Encryption: No (passwords stored in plain-text)

Personally Identifiable Information: Potential (in drive-through audio recordings)

How does the company handle incidents involving personally identifiable information (PII) ?

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by patch applied to vulnerabilities (reportedly) and .

Lessons Learned and Recommendations

What lessons were learned from each incident ?

Incident : Unauthorized Access RES1202112091125

Lessons Learned: Systemic neglect of basic cybersecurity practices (e.g., hard-coded passwords, plain-text credentials, unrestricted APIs) can expose global enterprises to severe risks. Ethical hacking revealed critical gaps in access controls, credential management, and operational security across RBI’s brands.

What recommendations were made to prevent future incidents ?

Incident : Unauthorized Access RES1202112091125

Recommendations: Implement robust password policies and multi-factor authentication (MFA), Eliminate hard-coded credentials and enforce encryption for sensitive data, Conduct regular security audits and penetration testing, Restrict API access with proper authentication/authorization, Establish a transparent vulnerability disclosure program, Train employees on secure credential handling and phishing risks, Monitor dark web for exposed credentials or system accessImplement robust password policies and multi-factor authentication (MFA), Eliminate hard-coded credentials and enforce encryption for sensitive data, Conduct regular security audits and penetration testing, Restrict API access with proper authentication/authorization, Establish a transparent vulnerability disclosure program, Train employees on secure credential handling and phishing risks, Monitor dark web for exposed credentials or system accessImplement robust password policies and multi-factor authentication (MFA), Eliminate hard-coded credentials and enforce encryption for sensitive data, Conduct regular security audits and penetration testing, Restrict API access with proper authentication/authorization, Establish a transparent vulnerability disclosure program, Train employees on secure credential handling and phishing risks, Monitor dark web for exposed credentials or system accessImplement robust password policies and multi-factor authentication (MFA), Eliminate hard-coded credentials and enforce encryption for sensitive data, Conduct regular security audits and penetration testing, Restrict API access with proper authentication/authorization, Establish a transparent vulnerability disclosure program, Train employees on secure credential handling and phishing risks, Monitor dark web for exposed credentials or system accessImplement robust password policies and multi-factor authentication (MFA), Eliminate hard-coded credentials and enforce encryption for sensitive data, Conduct regular security audits and penetration testing, Restrict API access with proper authentication/authorization, Establish a transparent vulnerability disclosure program, Train employees on secure credential handling and phishing risks, Monitor dark web for exposed credentials or system accessImplement robust password policies and multi-factor authentication (MFA), Eliminate hard-coded credentials and enforce encryption for sensitive data, Conduct regular security audits and penetration testing, Restrict API access with proper authentication/authorization, Establish a transparent vulnerability disclosure program, Train employees on secure credential handling and phishing risks, Monitor dark web for exposed credentials or system accessImplement robust password policies and multi-factor authentication (MFA), Eliminate hard-coded credentials and enforce encryption for sensitive data, Conduct regular security audits and penetration testing, Restrict API access with proper authentication/authorization, Establish a transparent vulnerability disclosure program, Train employees on secure credential handling and phishing risks, Monitor dark web for exposed credentials or system access

What are the key lessons learned from past incidents ?

Key Lessons Learned: The key lessons learned from past incidents are Systemic neglect of basic cybersecurity practices (e.g., hard-coded passwords, plain-text credentials, unrestricted APIs) can expose global enterprises to severe risks. Ethical hacking revealed critical gaps in access controls, credential management, and operational security across RBI’s brands.

References

Where can I find more information about each incident ?

Incident : Data Exposure BUR22818923

Source: Cybernews Investigation Team

Incident : Unauthorized Access RES1202112091125

Source: Tom’s Hardware

Incident : Unauthorized Access RES1202112091125

Source: Ethical Hackers’ Blog (Archived)

Where can stakeholders find additional resources on cybersecurity best practices ?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Cybernews Investigation Team, and Source: Tom’s Hardware, and Source: Ethical Hackers’ Blog (Archived).

Investigation Status

What is the current status of the investigation for each incident ?

Incident : Unauthorized Access RES1202112091125

Investigation Status: Completed (by ethical hackers; RBI applied fixes but no public report)

How does the company communicate the status of incident investigations to stakeholders ?

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through No public acknowledgment of ethical hackers or incident details.

Initial Access Broker

How did the initial access broker gain entry for each incident ?

Incident : Unauthorized Access RES1202112091125

Entry Point: Hard-Coded Password In Html, Default 'Admin' Password In Drive-Through Tablets, Unrestricted Api Signup,

High Value Targets: Employee Accounts, Internal Configurations, Drive-Through Audio Systems, Restaurant Management Apis,

Data Sold on Dark Web: Employee Accounts, Internal Configurations, Drive-Through Audio Systems, Restaurant Management Apis,

Post-Incident Analysis

What were the root causes and corrective actions taken for each incident ?

Incident : Data Breach BUR22620323

Root Causes: Misconfigured Database

Incident : Unauthorized Access RES1202112091125

Root Causes: Lack Of Basic Cybersecurity Hygiene (E.G., Hard-Coded Passwords, Plain-Text Credentials), Absence Of Access Controls (E.G., Unrestricted Api Access), Inadequate System Audits And Vulnerability Assessments, Poor Credential Management Practices, Corporate Neglect Of Security Fundamentals Despite Global Scale,

Corrective Actions: Patches Applied To Reported Vulnerabilities (Per Rbi), No Public Confirmation Of Broader Security Overhaul Or Policy Changes,

What corrective actions has the company taken based on post-incident analysis ?

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Patches Applied To Reported Vulnerabilities (Per Rbi), No Public Confirmation Of Broader Security Overhaul Or Policy Changes, .

Additional Questions

General Information

Who was the attacking group in the last incident ?

Last Attacking Group: The attacking group in the last incident was an BobDaHacker (Ethical Hacker)BobTheShoplifter (Ethical Hacker).

Impact of the Incidents

What was the most significant data compromised in an incident ?

Most Significant Data Compromised: The most significant data compromised in an incident were emails, passwords, names, phones, DOB, voucher codes, links to the externally stored certificates, , Personally Identifiable Information (PII), Children's PII, , Employee account credentials, Internal system configurations, Drive-through audio recordings (potential PII), Restaurant operational data (e.g., bathroom rating screens) and .

What was the most significant system affected in an incident ?

Most Significant System Affected: The most significant system affected in an incident was Job Application WebsiteOnline Ordering System and Equipment ordering websiteDrive-through tablet systemsAI-powered customer/staff evaluation systemsRestaurant management APIsBathroom rating screens.

Response to the Incidents

What containment measures were taken in the most recent incident ?

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was Patch applied to vulnerabilities (reportedly).

Data Breach Information

What was the most sensitive data compromised in a breach ?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were phones, passwords, Drive-through audio recordings (potential PII), names, Internal system configurations, Employee account credentials, Personally Identifiable Information (PII), Children's PII, Restaurant operational data (e.g., bathroom rating screens), emails, DOB, voucher codes and links to the externally stored certificates.

What was the number of records exposed in the most significant breach ?

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 379.0.

Lessons Learned and Recommendations

What was the most significant lesson learned from past incidents ?

Most Significant Lesson Learned: The most significant lesson learned from past incidents was Systemic neglect of basic cybersecurity practices (e.g., hard-coded passwords, plain-text credentials, unrestricted APIs) can expose global enterprises to severe risks. Ethical hacking revealed critical gaps in access controls, credential management, and operational security across RBI’s brands.

What was the most significant recommendation implemented to improve cybersecurity ?

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Monitor dark web for exposed credentials or system access, Implement robust password policies and multi-factor authentication (MFA), Restrict API access with proper authentication/authorization, Conduct regular security audits and penetration testing, Establish a transparent vulnerability disclosure program, Eliminate hard-coded credentials and enforce encryption for sensitive data and Train employees on secure credential handling and phishing risks.

References

What is the most recent source of information about an incident ?

Most Recent Source: The most recent source of information about an incident are Tom’s Hardware, Ethical Hackers’ Blog (Archived) and Cybernews Investigation Team.

Investigation Status

What is the current status of the most recent investigation ?

Current Status of Most Recent Investigation: The current status of the most recent investigation is Completed (by ethical hackers; RBI applied fixes but no public report).

Initial Access Broker

Post-Incident Analysis

What was the most significant root cause identified in post-incident analysis ?

Most Significant Root Cause: The most significant root cause identified in post-incident analysis was Misconfigured Database, Lack of basic cybersecurity hygiene (e.g., hard-coded passwords, plain-text credentials)Absence of access controls (e.g., unrestricted API access)Inadequate system audits and vulnerability assessmentsPoor credential management practicesCorporate neglect of security fundamentals despite global scale.

What was the most significant corrective action taken based on post-incident analysis ?

Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was Patches applied to reported vulnerabilities (per RBI)No public confirmation of broader security overhaul or policy changes.

cve

Latest Global CVEs (Not Company-Specific)

Description

FreePBX Endpoint Manager is a module for managing telephony endpoints in FreePBX systems. Versions prior to 16.0.96 and 17.0.1 through 17.0.9 have a weak default password. By default, this is a 6 digit numeric value which can be brute forced. (This is the app_password parameter). Depending on local configuration, this password could be the extension, voicemail, user manager, DPMA or EPM phone admin password. This issue is fixed in versions 16.0.96 and 17.0.10.

Risk Information
cvss4
Base: 6.9
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Neuron is a PHP framework for creating and orchestrating AI Agents. In versions 2.8.11 and below, the MySQLWriteTool executes arbitrary SQL provided by the caller using PDO::prepare() + execute() without semantic restrictions. This is consistent with the name (“write tool”), but in an LLM/agent context it becomes a high-risk capability: prompt injection or indirect prompt manipulation can cause execution of destructive queries such as DROP TABLE, TRUNCATE, DELETE, ALTER, or privilege-related statements (subject to DB permissions). Deployments that expose an agent with MySQLWriteTool enabled to untrusted input and/or run the tool with a DB user that has broad privileges are impacted. This issue is fixed in version 2.8.12.

Risk Information
cvss3
Base: 9.4
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:H
Description

Neuron is a PHP framework for creating and orchestrating AI Agents. Versions 2.8.11 and below use MySQLSelectTool, which is vulnerable to Read-Only Bypass. MySQLSelectTool is intended to be a read-only SQL tool (e.g., for LLM agent querying, however, validation based on the first keyword (e.g., SELECT) and a forbidden-keyword list does not block file-writing constructs such as INTO OUTFILE / INTO DUMPFILE. As a result, an attacker who can influence the tool input (e.g., via prompt injection through a public agent endpoint) may write arbitrary files to the DB server if the MySQL/MariaDB account has the FILE privilege and server configuration permits writes to a useful location (e.g., a web-accessible directory). This issue is fixed in version 2.8.12.

Risk Information
cvss3
Base: 8.2
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:N
Description

Okta Java Management SDK facilitates interactions with the Okta management API. In versions 11.0.0 through 20.0.0, race conditions may arise from concurrent requests using the ApiClient class. This could cause a status code or response header from one request’s response to influence another request’s response. This issue is fixed in version 20.0.1.

Risk Information
cvss3
Base: 8.4
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:C/C:H/I:H/A:L
Description

The Auth0 Next.js SDK is a library for implementing user authentication in Next.js applications. When using versions 4.11.0 through 4.11.2 and 4.12.0, simultaneous requests on the same client may result in improper lookups in the TokenRequestCache for the request results. This issue is fixed in versions 4.11.2 and 4.12.1.

Risk Information
cvss3
Base: 5.4
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:U/C:H/I:L/A:N

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