PA to Directors
Helen (right) provides complete secretarial assistance for the large team of Directors, Associate Directors, architects and designers in both the Hitchin and London offices, as well as setting up and maintaining various in-house systems using her excellent organisational and creative skills. Her other roles include managing the accounts and liaison with accountants and payroll and she also organises work experience placements with schools and universities in collaboration with the work experience mentor. Since the practice became ISO 9001 Quality Management registered, Helen has taken on the role as the management representative to monitor and maintain the in-house systems in order to exceed the stringent standards required by the certification.
Admin Assistant / CPD Coordinator
Vicki (left) initially joined the practice to assist with general administration duties for a few hours per week. As the practice has expanded and the projects and client base broadened, her duties have increased to include invoicing, profit and loss, project set-up and providing assistance and cover for the Directors’ PA. One of her main roles, since the installation of EHW’s new practice management software, is to input and monitor all data relating to new projects, fee forecasts, etc and Vicki has since taken on the responsible for the monthly invoicing for the Directors and project leaders. She has also taken on the important role of CPD coordinator organising regular in-house seminars.