Company Details
panera-bread
36,288
186,267
7225
panerabread.com
0
PAN_3523675
In-progress

Panera Bread Company CyberSecurity Posture
panerabread.comPanera began in 1987 as St. Louis Bread Company, a humble community bakery founded with a sourdough starter from San Francisco and a dream of putting a loaf of bread in every arm. While our business has expanded well beyond St. Louis since then, that same sourdough starter is still used in our iconic sourdough bread and the craft of baking bread fresh each day remains at the heart of Panera Bread. Each day, our trained bakers fill our bakery shelves with delicious freshly baked cookies, pastries, bagels, and a range of breads from focaccia to classic baguettes. We believe in serving delicious, freshly prepared, clean food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist. We respect our planet and take measures to lessen our impacts. We believe in treating people with warmth, kindness, and respect, whether it’s a guest in our cafe or one of our associates. And we believe in helping our local communities, especially in times of need. We’re also focused on improving quality and convenience. With investments in technology and operations, we offer omni-channel access to your Panera favorites – like mobile ordering, catering, and Rapid Pick-Up® for to-go orders, Curbside pick-up and delivery – all designed to make things easier for our guests. Today, Panera operates as both Panera Bread® or Saint Louis Bread Co St. Louis Bread Company in 48 states, the District of Columbia and Canada. Panera Bread is privately held by JAB Holding Company. Panera Bread is part of Panera Brands, one of the largest fast-casual restaurant platforms in the U.S., comprised of Panera Bread®, Caribou Coffee® and Einstein Bros.® Bagels.
Company Details
panera-bread
36,288
186,267
7225
panerabread.com
0
PAN_3523675
In-progress
Between 650 and 699

Panera Bread Global Score (TPRM)XXXX

Description: Panerabread.com, the Web site for the American chain of bakery-cafe fast casual restaurants suffered a data breach incident. the breach compromised information including names, email and physical addresses, birthdays and the last four digits of the customer’s credit card number. The data was left exposed for at least eight months before it was yanked offline.
Description: Panera Bread suffered a major data breach exposing sensitive customer information, including **Social Security numbers, addresses, birth dates, and passcodes**, from **73 million accounts** (current and former customers). The breach occurred in two phases: **March 30, 2024**, and **July 12, 2024**, with hackers downloading data from a third-party cloud platform and leaking it on the dark web. The incident led to consolidated state and federal lawsuits, alleging negligence in cybersecurity measures. Customers faced risks of identity theft, fraud, and financial losses, with compensation claims categorized into tiers: **up to $500 for ordinary losses (e.g., credit monitoring)**, **$2,500 for time spent resolving issues**, and **$6,500 for documented extraordinary losses**. The breach severely damaged customer trust and exposed the company to legal and reputational consequences.
Description: The Washington State Office of the Attorney General reported that Panera, LLC experienced a cybersecurity incident on March 23, 2024, affecting approximately 811 Washington residents. The breach, identified as a ransomware attack, involved unauthorized access to files that included names and Social Security numbers.


No incidents recorded for Panera Bread in 2025.
No incidents recorded for Panera Bread in 2025.
No incidents recorded for Panera Bread in 2025.
Panera Bread cyber incidents detection timeline including parent company and subsidiaries

Panera began in 1987 as St. Louis Bread Company, a humble community bakery founded with a sourdough starter from San Francisco and a dream of putting a loaf of bread in every arm. While our business has expanded well beyond St. Louis since then, that same sourdough starter is still used in our iconic sourdough bread and the craft of baking bread fresh each day remains at the heart of Panera Bread. Each day, our trained bakers fill our bakery shelves with delicious freshly baked cookies, pastries, bagels, and a range of breads from focaccia to classic baguettes. We believe in serving delicious, freshly prepared, clean food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist. We respect our planet and take measures to lessen our impacts. We believe in treating people with warmth, kindness, and respect, whether it’s a guest in our cafe or one of our associates. And we believe in helping our local communities, especially in times of need. We’re also focused on improving quality and convenience. With investments in technology and operations, we offer omni-channel access to your Panera favorites – like mobile ordering, catering, and Rapid Pick-Up® for to-go orders, Curbside pick-up and delivery – all designed to make things easier for our guests. Today, Panera operates as both Panera Bread® or Saint Louis Bread Co St. Louis Bread Company in 48 states, the District of Columbia and Canada. Panera Bread is privately held by JAB Holding Company. Panera Bread is part of Panera Brands, one of the largest fast-casual restaurant platforms in the U.S., comprised of Panera Bread®, Caribou Coffee® and Einstein Bros.® Bagels.


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Facing a drop in sales, Panera's changes include a menu refresh, adding new locations and bringing back some fan favorites.
Time is running out for millions of Panera Bread customers affected by a major data breach. Tuesday, November 11, is the final day to submit...
Today's the final chance to get your share of Panera Bread's $2.5 million data breach settlement. Here's how to submit a claim.
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Panera Bread has reached a $2.5 million settlement to resolve a lawsuit stemming from a major data breach in March 2024.
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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of Panera Bread is https://www.panerabread.com/en-us/company/our-history.html.
According to Rankiteo, Panera Bread’s AI-generated cybersecurity score is 664, reflecting their Weak security posture.
According to Rankiteo, Panera Bread currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, Panera Bread is not certified under SOC 2 Type 1.
According to Rankiteo, Panera Bread does not hold a SOC 2 Type 2 certification.
According to Rankiteo, Panera Bread is not listed as GDPR compliant.
According to Rankiteo, Panera Bread does not currently maintain PCI DSS compliance.
According to Rankiteo, Panera Bread is not compliant with HIPAA regulations.
According to Rankiteo,Panera Bread is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Panera Bread operates primarily in the Restaurants industry.
Panera Bread employs approximately 36,288 people worldwide.
Panera Bread presently has no subsidiaries across any sectors.
Panera Bread’s official LinkedIn profile has approximately 186,267 followers.
Panera Bread is classified under the NAICS code 7225, which corresponds to Restaurants and Other Eating Places.
Yes, Panera Bread has an official profile on Crunchbase, which can be accessed here: https://www.crunchbase.com/organization/panera-bread.
Yes, Panera Bread maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/panera-bread.
As of December 11, 2025, Rankiteo reports that Panera Bread has experienced 3 cybersecurity incidents.
Panera Bread has an estimated 4,851 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Breach and Ransomware.
Detection and Response: The company detects and responds to cybersecurity incidents through an communication strategy with customer notifications via settlement administrators, communication strategy with public disclosure of breach details, communication strategy with settlement website for claims..
Title: Panerabread.com Data Breach
Description: Panerabread.com, the Web site for the American chain of bakery-cafe fast casual restaurants suffered a data breach incident. The breach compromised information including names, email and physical addresses, birthdays and the last four digits of the customer’s credit card number. The data was left exposed for at least eight months before it was yanked offline.
Type: Data Breach
Title: Panera, LLC Ransomware Attack
Description: The Washington State Office of the Attorney General reported that Panera, LLC experienced a cybersecurity incident on March 23, 2024, affecting approximately 811 Washington residents. The breach, identified as a ransomware attack, involved unauthorized access to files that included names and Social Security numbers.
Date Detected: 2024-03-23
Type: Ransomware Attack
Title: Panera Bread Data Breach (2024)
Description: A major data breach at Panera Bread exposed sensitive customer information, including addresses, Social Security numbers, birth dates, and passcodes, affecting approximately 73 million accounts. The compromised data was found on a dark web dataset, leading to consolidated state and federal lawsuits. Two incidents were reported: one on March 30, 2024, and another on July 12, 2024, involving a third-party cloud platform. A class action lawsuit settlement offers compensation to affected customers, with claims due by November 11, 2025.
Date Detected: 2024-03-30
Date Publicly Disclosed: 2024-03-302024-07-12
Type: Data Breach
Attack Vector: Unauthorized access to customer databaseThird-party cloud platform compromise
Vulnerability Exploited: Inadequate cybersecurity measures (alleged)
Motivation: Likely financial (data sold on dark web)
Common Attack Types: The most common types of attacks the company has faced is Breach.

Data Compromised: Names, Email addresses, Physical addresses, Birthdays, Last four digits of credit card numbers

Data Compromised: Names, Social security numbers

Data Compromised: Addresses, Social security numbers, Birth dates, Passcodes, Customer account details
Systems Affected: Customer databaseThird-party cloud platform
Customer Complaints: Multiple (led to class action lawsuit)
Brand Reputation Impact: Significant (lawsuits, settlement, public disclosure)
Legal Liabilities: Class action lawsuitConsolidated state and federal lawsuitsSettlement payments (up to $6,500 per claimant)
Identity Theft Risk: High (SSNs, birth dates, and passcodes exposed)
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Names, Email Addresses, Physical Addresses, Birthdays, Last Four Digits Of Credit Card Numbers, , Names, Social Security Numbers, , Personally Identifiable Information (Pii), Sensitive Authentication Data and .

Entity Name: Panera Bread
Entity Type: Company
Industry: Food and Beverage
Location: United States

Entity Name: Panera, LLC
Entity Type: Company
Industry: Food and Beverage
Location: Washington
Customers Affected: 811

Entity Name: Panera Bread
Entity Type: Bakery-cafe chain
Industry: Food and Beverage / Retail
Location: United States (nationwide)
Size: Large (millions of customers)
Customers Affected: 73,000,000 (estimated)

Communication Strategy: Customer notifications via settlement administratorsPublic disclosure of breach detailsSettlement website for claims

Type of Data Compromised: Names, Email addresses, Physical addresses, Birthdays, Last four digits of credit card numbers
Personally Identifiable Information: namesemail addressesphysical addressesbirthdays

Type of Data Compromised: Names, Social security numbers
Number of Records Exposed: 811
Sensitivity of Data: High

Type of Data Compromised: Personally identifiable information (pii), Sensitive authentication data
Number of Records Exposed: 73,000,000
Sensitivity of Data: High (SSNs, birth dates, passcodes)
Data Exfiltration: Confirmed (data found on dark web)
Personally Identifiable Information: NamesAddressesSocial Security numbersBirth datesPasscodes

Legal Actions: Class action lawsuit, State and federal lawsuits (consolidated),
Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through Class action lawsuit, State and federal lawsuits (consolidated), .

Source: Washington State Office of the Attorney General
Date Accessed: 2024-03-23

Source: Panera Bread Data Breach Settlement Website

Source: Class Action Lawsuit Filings (State and Federal)
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Washington State Office of the Attorney GeneralDate Accessed: 2024-03-23, and Source: Panera Bread Data Breach Settlement Website, and Source: Class Action Lawsuit Filings (State and Federal).

Investigation Status: Ongoing (settlement pending Final Fairness Hearing on January 29, 2026)
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Customer Notifications Via Settlement Administrators, Public Disclosure Of Breach Details and Settlement Website For Claims.

Stakeholder Advisories: Customers notified via settlement administrators; public deadlines communicated (claims due by November 11, 2025).
Customer Advisories: Eligible customers instructed to file claims by November 11, 2025, for compensation (up to $6,500 for extraordinary losses, $500 for ordinary losses).
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Customers notified via settlement administrators; public deadlines communicated (claims due by November 11, 2025)., Eligible customers instructed to file claims by November 11, 2025, for compensation (up to $6,500 for extraordinary losses and $500 for ordinary losses)..

High Value Targets: Customer database (PII and authentication data)
Data Sold on Dark Web: Customer database (PII and authentication data)

Root Causes: Alleged failure to implement adequate cybersecurity measures
Most Recent Incident Detected: The most recent incident detected was on 2024-03-23.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2024-03-30.
Most Significant Data Compromised: The most significant data compromised in an incident were names, email addresses, physical addresses, birthdays, last four digits of credit card numbers, , names, Social Security numbers, , Addresses, Social Security numbers, Birth dates, Passcodes, Customer account details and .
Most Significant System Affected: The most significant system affected in an incident was Customer databaseThird-party cloud platform.
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Social Security numbers, Customer account details, Addresses, Birth dates, physical addresses, names, last four digits of credit card numbers, Passcodes, birthdays and email addresses.
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 73.0M.
Most Significant Legal Action: The most significant legal action taken for a regulatory violation was Class action lawsuit, State and federal lawsuits (consolidated), .
Most Recent Source: The most recent source of information about an incident are Panera Bread Data Breach Settlement Website, Washington State Office of the Attorney General and Class Action Lawsuit Filings (State and Federal).
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing (settlement pending Final Fairness Hearing on January 29, 2026).
Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was Customers notified via settlement administrators; public deadlines communicated (claims due by November 11, 2025)., .
Most Recent Customer Advisory: The most recent customer advisory issued were an Eligible customers instructed to file claims by November 11, 2025, for compensation (up to $6,500 for extraordinary losses and $500 for ordinary losses).
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