Company Details
kaiser-permanente
132,061
1,030,064
62
kaiserpermanente.org
914
KAI_2204060
Completed

Kaiser Permanente Company CyberSecurity Posture
kaiserpermanente.orgAt the heart of health care, you’ll find Kaiser Permanente. As the nation’s leading not-for-profit, integrated health plan, we make a difference in the lives of members, patients, and communities across the country. With 39 hospitals and more than 734 locations in eight states and the District of Columbia, we proudly serve more than 12.7 million members from coast to coast. Whether you choose to join a hospital in the Northwest, a clinic in Southern California, or a medical office in the Mid-Atlantic, we have many opportunities for you to shape the future of care. Our teams are empowered to advance impactful and extraordinary care for all by pioneering health outcomes, encouraging diverse viewpoints, and creating new opportunities for learning and advancement. This covers more than our members and our employees; it also reaches far into our communities. Together, we’re proudly working as one for a healthier today and tomorrow. *Disclaimer: Please do not include any medical, personal, or confidential information in your comments. Comments are encouraged; however, Kaiser Permanente reserves the right to moderate comments on this page as necessary to prevent medical, personal, and confidential information from being posted on this site. In addition, Kaiser Permanente will remove all spam, personal attacks, profanity, and off-topic commentary. Comments containing advertisements about goods or services or announcements about news or events that are not related to Kaiser Permanente will be removed. Please note that your communications with Kaiser Permanente through this page are informal and are not part of Kaiser Permanente’s formal grievance process for members. To get information about the member grievance process or to submit a grievance, go to http://k-p.li/2aToRTn
Company Details
kaiser-permanente
132,061
1,030,064
62
kaiserpermanente.org
914
KAI_2204060
Completed
Between 0 and 549

Kaiser Permanente Global Score (TPRM)XXXX

Description: The California Office of the Attorney General reported a data breach involving Kaiser Foundation Health Plan, Inc. on April 12, 2024. The incident occurred on October 25, 2023, when certain online technologies potentially transmitted personal information such as IP addresses and names to third-party vendors. Detailed information like Social Security numbers and financial information was not involved.
Description: The California Office of the Attorney General reported that Kaiser Permanente Health Plan, Inc of Northern California experienced a data breach on November 7, 2016, related to an accidental exposure of protected health information on October 12-13, 2016. The breach allowed member information accessed via kp.org to be mistakenly viewable by other visitors for approximately two hours, although no Social Security numbers or banking information were compromised.
Description: The California Office of the Attorney General reported a data breach involving Kaiser Foundation Hospitals on December 20, 2016. The breach, which occurred due to a system error between November 16 and 28, 2016, potentially exposed individuals' names, ages, addresses, copay information, deductible payments, and out-of-pocket expenses. The number of individuals affected is currently unknown.
Description: The California Office of the Attorney General reported a data breach involving Kaiser Health Plan, Southern California, on February 28, 2020. The breach occurred when a former address was incorrectly used for mailings to individuals between October 6 and December 20, 2019, potentially affecting demographic and medical information. The specific number of individuals affected is currently unknown.
Description: On August 9, 2017, Kaiser Foundation Health Plan experienced a data breach when an employee inadvertently emailed a document containing **protected health information (PHI)** to an **unknown external address**. The incident was reported to the **California Office of the Attorney General** on August 31, 2017. The breach involved the unauthorized disclosure of sensitive patient data, though the exact number of affected individuals was not specified. The exposed information likely included **medical records, personal identifiers, or treatment details**, posing risks such as **identity theft, fraud, or reputational harm** to the impacted patients. As a healthcare provider, Kaiser’s breach underscores vulnerabilities in **internal data-handling protocols**, particularly in securing PHI against accidental leaks. The incident did not involve ransomware or a targeted cyber attack but stemmed from **human error**, highlighting the need for stricter email security measures and employee training to prevent similar occurrences in the future.
Description: The California Office of the Attorney General reported that Kaiser Foundation Hospitals experienced a data breach on August 2, 2024, which was discovered on September 3, 2024. Unauthorized access occurred to the email accounts of two workforce members, potentially exposing protected health information of individuals. The number of individuals affected is not specified.
Description: The California Office of the Attorney General reported a data breach involving Kaiser Permanente on September 26, 2019. The breach occurred on August 12, 2019, when a provider’s email account containing protected health information was compromised for approximately thirteen hours. The types of information potentially exposed included names, medical record numbers, and various health-related details, but Social Security numbers and financial information were not involved.
Description: The California Office of the Attorney General reported a data breach involving Kaiser Permanente on October 29, 2012. The breach occurred on August 24, 2012, when an employee mistakenly emailed confidential employee information, including names and Social Security numbers, to an unauthorized recipient. The number of individuals affected is not specified, but the report states that no personal health information was involved.
Description: The California Office of the Attorney General reported on July 15, 2022, that Kaiser Permanente experienced a data breach on May 20, 2022, involving the theft of an iPad from a medical center. The breach potentially affected individuals' first names, last names, medical record numbers, dates of birth, and service dates. The breach response included notifying law enforcement and remotely erasing the iPad's data.
Description: On **May 16, 2024**, a **workforce member** at Kaiser Permanente **inappropriately accessed patient medical records** without authorization, leading to a **data breach** reported by the **California Office of the Attorney General** on **July 15, 2024**. The incident involved the **potential exposure of demographic and medical information** of patients, though the exact number of affected individuals was not specified. The breach stemmed from **internal misconduct**, where an employee violated access protocols, compromising sensitive health data. While no evidence of further malicious use (e.g., theft, public disclosure, or ransomware) was confirmed, the unauthorized access alone posed risks to **patient privacy, trust, and regulatory compliance**. The breach highlights vulnerabilities in **internal access controls** and the critical need for stricter monitoring of employee activities to prevent similar incidents. Kaiser Permanente likely faced **reputational damage, potential legal penalties under HIPAA**, and the need for remediation measures, including audits and employee retraining.
Description: On November 2, 2017, Kaiser Foundation Health Plan, Inc. experienced a data breach reported by the California Office of the Attorney General on December 5, 2017. The incident involved the unauthorized compromise of **personal health information (PHI)**, though the exact number of affected individuals remains undisclosed. The breach exposed sensitive medical and personally identifiable data, posing risks such as identity theft, financial fraud, or misuse of health records. Given the nature of the compromised information—health data—this incident carries severe implications for patient privacy, trust in the healthcare provider, and potential regulatory penalties under laws like **HIPAA (Health Insurance Portability and Accountability Act)**. The lack of clarity on the scale of the breach further complicates mitigation efforts, leaving affected individuals vulnerable to long-term consequences. Healthcare breaches of this nature often trigger investigations by regulatory bodies, legal repercussions, and reputational damage that can erode patient confidence. The exposure of PHI also heightens the risk of targeted phishing attacks or blackmail, particularly if the data includes diagnoses, treatment histories, or insurance details. Kaiser’s response—including notification protocols, remediation measures, and transparency—would be critical in determining the long-term impact on its operations and public perception.
Description: The California Office of the Attorney General reported that Kaiser Permanente experienced a data breach on April 6, 2012, due to an employee inadvertently sending a report to a non-Kaiser Permanente email address. The reported date of the incident is April 16, 2012. The incident potentially affected patient identifiable information, although the number of individuals affected is unknown.
Description: Kaiser Permanente, a leading healthcare organization, has reported a significant data breach affecting 13.4 million members, marking it as the largest healthcare-related data breach of 2024. The compromised information includes names, IP addresses, account interaction details, and navigational data on Kaiser's websites and mobile apps. The breach resulted from tracking code that shared data with third-party advertisers, including major tech companies like Google, Microsoft, and X (formerly Twitter). This incident has raised privacy concerns and prompted Kaiser to remove the tracking code and notify the affected individuals.
Description: Unauthorized access to the US healthcare giant Kaiser Permanente's email system exposed the healthcare and personal information of up to 70,000 patients. The breach exposed patients’ first and last names, medical record numbers, dates of service, and laboratory test result information of the health plan provider. Kaiser Permanente asked all of its employees to reset their passwords for their email accounts and arranged additional training on safe email practices for all its staff.
Description: Kaiser Foundation Health Plan of the Mid-Atlantic States notified 8,556 individuals of improper access to their health information. In September 2022, Kaiser Permanente determined that an employee had inappropriately accessed medical records without a legitimate reason for doing so. The employee viewed a variety of information, including names, medical record numbers, phone numbers, birth dates, addresses, medical information, and photographs.


No incidents recorded for Kaiser Permanente in 2025.
No incidents recorded for Kaiser Permanente in 2025.
No incidents recorded for Kaiser Permanente in 2025.
Kaiser Permanente cyber incidents detection timeline including parent company and subsidiaries

At the heart of health care, you’ll find Kaiser Permanente. As the nation’s leading not-for-profit, integrated health plan, we make a difference in the lives of members, patients, and communities across the country. With 39 hospitals and more than 734 locations in eight states and the District of Columbia, we proudly serve more than 12.7 million members from coast to coast. Whether you choose to join a hospital in the Northwest, a clinic in Southern California, or a medical office in the Mid-Atlantic, we have many opportunities for you to shape the future of care. Our teams are empowered to advance impactful and extraordinary care for all by pioneering health outcomes, encouraging diverse viewpoints, and creating new opportunities for learning and advancement. This covers more than our members and our employees; it also reaches far into our communities. Together, we’re proudly working as one for a healthier today and tomorrow. *Disclaimer: Please do not include any medical, personal, or confidential information in your comments. Comments are encouraged; however, Kaiser Permanente reserves the right to moderate comments on this page as necessary to prevent medical, personal, and confidential information from being posted on this site. In addition, Kaiser Permanente will remove all spam, personal attacks, profanity, and off-topic commentary. Comments containing advertisements about goods or services or announcements about news or events that are not related to Kaiser Permanente will be removed. Please note that your communications with Kaiser Permanente through this page are informal and are not part of Kaiser Permanente’s formal grievance process for members. To get information about the member grievance process or to submit a grievance, go to http://k-p.li/2aToRTn


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Retire with confidence—Kaiser Permanente Medicare Advantage and FEHB give you seamless care, top doctors, and wellness benefits that fit...
The Kaiser Permanente Intelligent Navigator, built into the patient portal, has detected urgent medical cases accurately 97.7% of the time.
Cybernews reports that Kaiser Permanente, the largest health plan provider in the U.S., has attributed sweeping system outages on Wednesday...
Kaiser Permanente healthcare network on Thursday said a system-wide outage that impacted patient e-health records across hundreds of locations
Analysts said the Change Healthcare breach is the worst cyberattack the industry has ever seen, but other attacks affected millions of Americans.
Every year, countless emails hit our inboxes telling us that our personal information was accessed, shared, or stolen in a data breach.
On December 15, we detected a malicious campaign targeting Kaiser Permanente employees via Google Search Ads. The fraudulent ad masquerades...
Kristan Kline is in charge of network strategy for Kaiser Permanente, the nation's largest nonprofit health plan with 12 million members, 39 hospitals and $84...
Steve Frank, a cybersecurity executive leader, has been appointed chief information security officer at KPMG, he announced on LinkedIn Wednesday.

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of Kaiser Permanente is http://kp.org.
According to Rankiteo, Kaiser Permanente’s AI-generated cybersecurity score is 401, reflecting their Critical security posture.
According to Rankiteo, Kaiser Permanente currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, Kaiser Permanente is not certified under SOC 2 Type 1.
According to Rankiteo, Kaiser Permanente does not hold a SOC 2 Type 2 certification.
According to Rankiteo, Kaiser Permanente is not listed as GDPR compliant.
According to Rankiteo, Kaiser Permanente does not currently maintain PCI DSS compliance.
According to Rankiteo, Kaiser Permanente is not compliant with HIPAA regulations.
According to Rankiteo,Kaiser Permanente is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Kaiser Permanente operates primarily in the Hospitals and Health Care industry.
Kaiser Permanente employs approximately 132,061 people worldwide.
Kaiser Permanente presently has no subsidiaries across any sectors.
Kaiser Permanente’s official LinkedIn profile has approximately 1,030,064 followers.
Kaiser Permanente is classified under the NAICS code 62, which corresponds to Health Care and Social Assistance.
No, Kaiser Permanente does not have a profile on Crunchbase.
Yes, Kaiser Permanente maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/kaiser-permanente.
As of December 11, 2025, Rankiteo reports that Kaiser Permanente has experienced 15 cybersecurity incidents.
Kaiser Permanente has an estimated 30,928 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Data Leak and Breach.
Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with password reset for all employees, and remediation measures with additional training on safe email practices, and containment measures with removed the tracking code, and communication strategy with notified affected individuals, and and containment measures with remotely erasing the ipad's data, and communication strategy with public disclosure via california office of the attorney general, and communication strategy with public disclosure via california ag office..
Title: Unauthorized Access to Kaiser Permanente's Email System
Description: Unauthorized access to the US healthcare giant Kaiser Permanente's email system exposed the healthcare and personal information of up to 70,000 patients. The breach exposed patients’ first and last names, medical record numbers, dates of service, and laboratory test result information of the health plan provider. Kaiser Permanente asked all of its employees to reset their passwords for their email accounts and arranged additional training on safe email practices for all its staff.
Type: Data Breach
Attack Vector: Unauthorized Access
Title: Improper Access to Health Information at Kaiser Foundation Health Plan of the Mid-Atlantic States
Description: Kaiser Foundation Health Plan of the Mid-Atlantic States notified 8,556 individuals of improper access to their health information. In September 2022, Kaiser Permanente determined that an employee had inappropriately accessed medical records without a legitimate reason for doing so. The employee viewed a variety of information, including names, medical record numbers, phone numbers, birth dates, addresses, medical information, and photographs.
Date Detected: September 2022
Type: Data Breach
Attack Vector: Insider Threat
Vulnerability Exploited: Improper Access Controls
Threat Actor: Employee
Motivation: Unauthorized Access
Title: Kaiser Permanente Data Breach
Description: Kaiser Permanente, a leading healthcare organization, has reported a significant data breach affecting 13.4 million members, marking it as the largest healthcare-related data breach of 2024. The compromised information includes names, IP addresses, account interaction details, and navigational data on Kaiser's websites and mobile apps. The breach resulted from tracking code that shared data with third-party advertisers, including major tech companies like Google, Microsoft, and X (formerly Twitter). This incident has raised privacy concerns and prompted Kaiser to remove the tracking code and notify the affected individuals.
Type: Data Breach
Attack Vector: Unauthorized data sharing through tracking code
Vulnerability Exploited: Tracking code sharing data with third-party advertisers
Title: Data Breach at Kaiser Foundation Hospitals
Description: The California Office of the Attorney General reported a data breach involving Kaiser Foundation Hospitals on December 20, 2016. The breach, which occurred due to a system error between November 16 and 28, 2016, potentially exposed individuals' names, ages, addresses, copay information, deductible payments, and out-of-pocket expenses. The number of individuals affected is currently unknown.
Date Detected: 2016-12-20
Date Publicly Disclosed: 2016-12-20
Type: Data Breach
Attack Vector: System Error
Title: Kaiser Permanente Data Breach
Description: A data breach involving Kaiser Permanente where a provider's email account containing protected health information was compromised for approximately thirteen hours.
Date Detected: 2019-08-12
Date Publicly Disclosed: 2019-09-26
Type: Data Breach
Attack Vector: Email Compromise
Title: Kaiser Foundation Hospitals Data Breach
Description: Unauthorized access to email accounts of two workforce members, potentially exposing protected health information.
Date Detected: 2024-09-03
Type: Data Breach
Attack Vector: Email Account Compromise
Title: Data Breach at Kaiser Foundation Health Plan, Inc.
Description: The California Office of the Attorney General reported a data breach involving Kaiser Foundation Health Plan, Inc. on April 12, 2024. The incident occurred on October 25, 2023, when certain online technologies potentially transmitted personal information such as IP addresses and names to third-party vendors. Detailed information like Social Security numbers and financial information was not involved.
Date Detected: 2023-10-25
Date Publicly Disclosed: 2024-04-12
Type: Data Breach
Attack Vector: Online Technologies
Title: Kaiser Permanente Health Plan Data Breach
Description: The California Office of the Attorney General reported that Kaiser Permanente Health Plan, Inc of Northern California experienced a data breach on November 7, 2016, related to an accidental exposure of protected health information on October 12-13, 2016. The breach allowed member information accessed via kp.org to be mistakenly viewable by other visitors for approximately two hours, although no Social Security numbers or banking information were compromised.
Date Detected: 2016-11-07
Type: Data Breach
Attack Vector: Accidental Exposure
Vulnerability Exploited: Misconfiguration
Title: Kaiser Permanente Data Breach
Description: An employee inadvertently sent a report to a non-Kaiser Permanente email address, potentially affecting patient identifiable information.
Date Detected: 2012-04-16
Type: Data Breach
Attack Vector: Human Error
Vulnerability Exploited: Email Misdirection
Title: Kaiser Permanente Data Breach
Description: An employee mistakenly emailed confidential employee information, including names and Social Security numbers, to an unauthorized recipient.
Date Detected: 2012-08-24
Date Publicly Disclosed: 2012-10-29
Type: Data Breach
Attack Vector: Human Error
Vulnerability Exploited: Email Misconfiguration
Threat Actor: Internal Employee
Motivation: Accidental
Title: Kaiser Permanente Data Breach
Description: The California Office of the Attorney General reported on July 15, 2022, that Kaiser Permanente experienced a data breach on May 20, 2022, involving the theft of an iPad from a medical center, potentially affecting individuals' first names, last names, medical record numbers, dates of birth, and service dates. The breach response included notifying law enforcement and remotely erasing the iPad's data.
Date Detected: 2022-05-20
Date Publicly Disclosed: 2022-07-15
Type: Data Breach
Attack Vector: Theft of Device
Title: Data Breach at Kaiser Health Plan, Southern California
Description: The California Office of the Attorney General reported a data breach involving Kaiser Health Plan, Southern California, on February 28, 2020. The breach occurred when a former address was incorrectly used for mailings to individuals between October 6 and December 20, 2019, potentially affecting demographic and medical information. The specific number of individuals affected is currently unknown.
Date Detected: 2020-02-28
Date Publicly Disclosed: 2020-02-28
Type: Data Breach
Attack Vector: Incorrect Address Usage
Vulnerability Exploited: Incorrect Address Usage
Title: Kaiser Foundation Health Plan, Inc. Data Breach (2017)
Description: The California Office of the Attorney General reported a data breach affecting Kaiser Foundation Health Plan, Inc. on November 2, 2017. The breach involved the compromise of personal health information, potentially affecting an unknown number of individuals.
Date Detected: 2017-11-02
Date Publicly Disclosed: 2017-12-05
Type: Data Breach
Title: Kaiser Foundation Health Plan Data Breach (2017)
Description: The California Office of the Attorney General reported a data breach involving Kaiser Foundation Health Plan on August 31, 2017. The breach occurred on August 9, 2017, when a document containing protected health information was inadvertently emailed to an unknown external address, affecting an unspecified number of individuals.
Date Detected: 2017-08-09
Date Publicly Disclosed: 2017-08-31
Type: Data Breach
Attack Vector: Human Error (Misaddressed Email)
Common Attack Types: The most common types of attacks the company has faced is Breach.
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Email Compromise.

Data Compromised: First and last names, Medical record numbers, Dates of service, Laboratory test result information
Systems Affected: email system

Data Compromised: Names, Medical record numbers, Phone numbers, Birth dates, Addresses, Medical information, Photographs

Data Compromised: Names, Ip addresses, Account interaction details, Navigational data
Systems Affected: WebsitesMobile apps

Data Compromised: Names, Ages, Addresses, Copay information, Deductible payments, Out-of-pocket expenses

Data Compromised: Names, Medical record numbers, Health-related details

Data Compromised: Protected Health Information
Systems Affected: Email Accounts

Data Compromised: Ip addresses, Names

Data Compromised: Patient Identifiable Information

Data Compromised: Names, Social security numbers

Data Compromised: First names, Last names, Medical record numbers, Dates of birth, Service dates

Data Compromised: Demographic information, Medical information

Data Compromised: Personal health information

Brand Reputation Impact: Potential (Healthcare Data Exposure)
Identity Theft Risk: Potential (Protected Health Information)
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Healthcare Information, Personal Information, , Names, Medical Record Numbers, Phone Numbers, Birth Dates, Addresses, Medical Information, Photographs, , Names, Ip Addresses, Account Interaction Details, Navigational Data, , Names, Ages, Addresses, Copay Information, Deductible Payments, Out-Of-Pocket Expenses, , Names, Medical Record Numbers, Health-Related Details, , Protected Health Information, Ip Addresses, Names, , Protected Health Information, Patient Identifiable Information, Names, Social Security Numbers, , Personally Identifiable Information, , Demographic Information, Medical Information, , Personal Health Information, , Demographic Information, Medical Information, and Protected Health Information (PHI).

Entity Name: Kaiser Permanente
Entity Type: Healthcare Provider
Industry: Healthcare
Location: United States
Customers Affected: 70000

Entity Name: Kaiser Foundation Health Plan of the Mid-Atlantic States
Entity Type: Healthcare Provider
Industry: Healthcare
Location: Mid-Atlantic States
Customers Affected: 8556

Entity Name: Kaiser Permanente
Entity Type: Healthcare Organization
Industry: Healthcare
Customers Affected: 13.4 million members

Entity Name: Kaiser Foundation Hospitals
Entity Type: Healthcare
Industry: Healthcare
Location: California

Entity Name: Kaiser Permanente
Entity Type: Healthcare Provider
Industry: Healthcare
Location: California

Entity Name: Kaiser Foundation Hospitals
Entity Type: Healthcare
Industry: Healthcare
Location: California

Entity Name: Kaiser Foundation Health Plan, Inc.
Entity Type: Healthcare
Industry: Healthcare
Location: California

Entity Name: Kaiser Permanente Health Plan, Inc of Northern California
Entity Type: Healthcare Provider
Industry: Healthcare
Location: Northern California

Entity Name: Kaiser Permanente
Entity Type: Healthcare Provider
Industry: Healthcare
Location: California

Entity Name: Kaiser Permanente
Entity Type: Healthcare Provider
Industry: Healthcare
Location: California

Entity Name: Kaiser Permanente
Entity Type: Healthcare Provider
Industry: Healthcare
Location: California

Entity Name: Kaiser Health Plan, Southern California
Entity Type: Healthcare Provider
Industry: Healthcare
Location: Southern California

Entity Name: Kaiser Foundation Health Plan, Inc.
Entity Type: Healthcare Provider
Industry: Healthcare
Location: California, USA
Customers Affected: Unknown

Entity Name: Kaiser Foundation Health Plan
Entity Type: Healthcare Provider
Industry: Healthcare
Location: California, USA
Customers Affected: Unspecified

Containment Measures: Password reset for all employees
Remediation Measures: Additional training on safe email practices

Containment Measures: Removed the tracking code
Communication Strategy: Notified affected individuals

Containment Measures: remotely erasing the iPad's data

Communication Strategy: Public Disclosure via California AG Office

Type of Data Compromised: Healthcare information, Personal information
Number of Records Exposed: 70000
Personally Identifiable Information: first and last namesmedical record numbersdates of servicelaboratory test result information

Type of Data Compromised: Names, Medical record numbers, Phone numbers, Birth dates, Addresses, Medical information, Photographs
Number of Records Exposed: 8556
Sensitivity of Data: High
Personally Identifiable Information: NamesMedical Record NumbersPhone NumbersBirth DatesAddressesPhotographs

Type of Data Compromised: Names, Ip addresses, Account interaction details, Navigational data
Number of Records Exposed: 13.4 million
Personally Identifiable Information: NamesIP addresses

Type of Data Compromised: Names, Ages, Addresses, Copay information, Deductible payments, Out-of-pocket expenses
Personally Identifiable Information: namesagesaddresses

Type of Data Compromised: Names, Medical record numbers, Health-related details
Sensitivity of Data: High
Personally Identifiable Information: namesmedical record numbers

Type of Data Compromised: Protected Health Information
Sensitivity of Data: High

Type of Data Compromised: Ip addresses, Names
Sensitivity of Data: Low
Personally Identifiable Information: IP addressesnames

Type of Data Compromised: Protected Health Information
Sensitivity of Data: High
Personally Identifiable Information: Member Information

Type of Data Compromised: Patient Identifiable Information

Type of Data Compromised: Names, Social security numbers
Sensitivity of Data: High

Type of Data Compromised: Personally identifiable information
Sensitivity of Data: High

Type of Data Compromised: Demographic information, Medical information
Sensitivity of Data: High
Personally Identifiable Information: Yes

Type of Data Compromised: Personal health information
Number of Records Exposed: Unknown
Sensitivity of Data: High

Type of Data Compromised: Protected Health Information (PHI)
Number of Records Exposed: Unspecified
Sensitivity of Data: High (Health Data)
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Additional training on safe email practices, .
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by password reset for all employees, , removed the tracking code, , remotely erasing the ipad's data and .

Regulatory Notifications: California Office of the Attorney General

Regulations Violated: HIPAA (Potential), California Data Breach Notification Law,
Regulatory Notifications: California Office of the Attorney General

Source: California Office of the Attorney General
Date Accessed: 2016-12-20

Source: California Office of the Attorney General
Date Accessed: 2019-09-26

Source: California Office of the Attorney General

Source: California Office of the Attorney General
Date Accessed: 2024-04-12

Source: California Office of the Attorney General

Source: California Office of the Attorney General

Source: California Office of the Attorney General
Date Accessed: 2012-10-29

Source: California Office of the Attorney General
Date Accessed: 2022-07-15

Source: California Office of the Attorney General
Date Accessed: 2020-02-28

Source: California Office of the Attorney General
Date Accessed: 2017-12-05

Source: California Office of the Attorney General
Date Accessed: 2017-08-31
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: California Office of the Attorney GeneralDate Accessed: 2016-12-20, and Source: California Office of the Attorney GeneralDate Accessed: 2019-09-26, and Source: California Office of the Attorney General, and Source: California Office of the Attorney GeneralDate Accessed: 2024-04-12, and Source: California Office of the Attorney General, and Source: California Office of the Attorney General, and Source: California Office of the Attorney GeneralDate Accessed: 2012-10-29, and Source: California Office of the Attorney GeneralDate Accessed: 2022-07-15, and Source: California Office of the Attorney GeneralDate Accessed: 2020-02-28, and Source: California Office of the Attorney GeneralDate Accessed: 2017-12-05, and Source: California Office of the Attorney GeneralDate Accessed: 2024-07-15, and Source: California Office of the Attorney GeneralDate Accessed: 2017-08-31.
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Notified Affected Individuals, Public disclosure via California Office of the Attorney General and Public Disclosure via California AG Office.

Entry Point: Email Compromise

Root Causes: Human Error

Root Causes: Human Error (Email Misdirection)
Last Attacking Group: The attacking group in the last incident were an Employee, Internal Employee and Internal (Workforce Member).
Most Recent Incident Detected: The most recent incident detected was on September 2022.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2017-08-31.
Most Significant Data Compromised: The most significant data compromised in an incident were first and last names, medical record numbers, dates of service, laboratory test result information, , Names, Medical Record Numbers, Phone Numbers, Birth Dates, Addresses, Medical Information, Photographs, , Names, IP addresses, Account interaction details, Navigational data, , names, ages, addresses, copay information, deductible payments, out-of-pocket expenses, , names, medical record numbers, health-related details, , Protected Health Information, IP addresses, names, , Member Information, Patient Identifiable Information, Names, Social Security Numbers, , first names, last names, medical record numbers, dates of birth, service dates, , Demographic Information, Medical Information, , Personal Health Information, , Demographic Information, Medical Information, and .
Most Significant System Affected: The most significant system affected in an incident was email system and WebsitesMobile apps and and .
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were Password reset for all employees, Removed the tracking code and remotely erasing the iPad's data.
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were dates of service, Medical Record Numbers, Member Information, Addresses, Names, Phone Numbers, Medical Information, Personal Health Information, addresses, Navigational data, out-of-pocket expenses, medical record numbers, Photographs, Demographic Information, first names, Patient Identifiable Information, Account interaction details, IP addresses, last names, Birth Dates, first and last names, dates of birth, laboratory test result information, Social Security Numbers, Protected Health Information, health-related details, names, service dates, deductible payments, copay information and ages.
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 13.4M.
Most Recent Source: The most recent source of information about an incident is California Office of the Attorney General.
Current Status of Most Recent Investigation: The current status of the most recent investigation is Disclosed (Ongoing or Completed Status Unknown).
Most Recent Entry Point: The most recent entry point used by an initial access broker was an Email Compromise.
Most Significant Root Cause: The most significant root cause identified in post-incident analysis was Human Error, Inappropriate access to patient records by a workforce member without reasonable basis, Human Error (Email Misdirection).
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FreePBX Endpoint Manager is a module for managing telephony endpoints in FreePBX systems. Versions prior to 16.0.96 and 17.0.1 through 17.0.9 have a weak default password. By default, this is a 6 digit numeric value which can be brute forced. (This is the app_password parameter). Depending on local configuration, this password could be the extension, voicemail, user manager, DPMA or EPM phone admin password. This issue is fixed in versions 16.0.96 and 17.0.10.
Neuron is a PHP framework for creating and orchestrating AI Agents. In versions 2.8.11 and below, the MySQLWriteTool executes arbitrary SQL provided by the caller using PDO::prepare() + execute() without semantic restrictions. This is consistent with the name (“write tool”), but in an LLM/agent context it becomes a high-risk capability: prompt injection or indirect prompt manipulation can cause execution of destructive queries such as DROP TABLE, TRUNCATE, DELETE, ALTER, or privilege-related statements (subject to DB permissions). Deployments that expose an agent with MySQLWriteTool enabled to untrusted input and/or run the tool with a DB user that has broad privileges are impacted. This issue is fixed in version 2.8.12.
Neuron is a PHP framework for creating and orchestrating AI Agents. Versions 2.8.11 and below use MySQLSelectTool, which is vulnerable to Read-Only Bypass. MySQLSelectTool is intended to be a read-only SQL tool (e.g., for LLM agent querying, however, validation based on the first keyword (e.g., SELECT) and a forbidden-keyword list does not block file-writing constructs such as INTO OUTFILE / INTO DUMPFILE. As a result, an attacker who can influence the tool input (e.g., via prompt injection through a public agent endpoint) may write arbitrary files to the DB server if the MySQL/MariaDB account has the FILE privilege and server configuration permits writes to a useful location (e.g., a web-accessible directory). This issue is fixed in version 2.8.12.
Okta Java Management SDK facilitates interactions with the Okta management API. In versions 11.0.0 through 20.0.0, race conditions may arise from concurrent requests using the ApiClient class. This could cause a status code or response header from one request’s response to influence another request’s response. This issue is fixed in version 20.0.1.
The Auth0 Next.js SDK is a library for implementing user authentication in Next.js applications. When using versions 4.11.0 through 4.11.2 and 4.12.0, simultaneous requests on the same client may result in improper lookups in the TokenRequestCache for the request results. This issue is fixed in versions 4.11.2 and 4.12.1.

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