Etihad
Company Details
Linkedin ID:
etihadairways
Website:
Employees number:
13,927
Number of followers:
2,271,718
NAICS:
481
Industry Type:
Homepage:
http://www.etihad.com
IP Addresses:
0
Company ID:
ETI_2446455
Scan Status:
In-progress
Etihad Company CyberSecurity Posture
http://www.etihad.com
Marhaba! Welcome to Etihad Airways. We are proud to be the national airline of the UAE, flying to 100+ destinations via Abu Dhabi. At Etihad, we don't stop at the border of what's possible, we go beyond it. Proudly inspired by our Emirati identity, we are dedicated to delivering extraordinary travel experiences, helping our guests realise their ambitions. Our journey started in 2003. Since then, we have proudly helped millions of guests travel the globe. We are honoured to have had over 12 million valued members join our Etihad Guest loyalty programme. Diversity is key in driving us forward. At 12,000+ employees representing 140+ nationalities, our team comes together to deliver exceptional experiences at every stage of the journey. If you share our spirit of ambition and would like to reach new heights, visit https://careers.etihad.com/
Etihad A.I CyberSecurity Scoring
Etihad Risk Score (AI oriented)Between 750 and 799
Etihad
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Etihad Global Score (TPRM)XXXX
Etihad
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Etihad Company CyberSecurity News & History
Past Incidents
2
Attack Types
2
Etihad
Breach
Rankiteo Explanation
Attack with significant impact with customers data leaks
Description: The personal details of around seven thousand individuals from Etihad’s loyalty program were sent to the Gulf News by an anonymous source. The breach was a result of an attack on a third party that worked with the airline in 2013 to run a promotional campaign The leaked information included the names, email addresses, phone numbers, and IP addresses of the customers.
Etihad Airways
Cyber Attack
Rankiteo Explanation
Attack threatening the organization's existence
Description: Etihad Airways experienced a significant operational disruption due to a cyber-related incident, causing delays in its services. The airline’s systems were compromised, forcing staff to manually assist passengers with check-in procedures. Technicians were actively engaged in restoring the affected systems to normal operation, but the incident led to inconveniences for travelers, including potential missed connections or extended wait times. The statement issued by Etihad acknowledged the delay as being beyond their control, implying a technical failure or cyber interference. While no explicit mention of data breaches, ransomware, or financial losses was made, the disruption to core operational systems—such as check-in—suggests a severe impact on service delivery, reputation, and customer trust. The incident highlights vulnerabilities in critical infrastructure, potentially affecting the airline’s ability to maintain seamless operations and raising concerns about the resilience of its IT systems against cyber threats.
Etihad Company Scoring based on AI Models
Cyber Incidents Likelihood 3 - 6 - 9 months
A.I Risk Score Likelihood 3 - 6 - 9 months
Underwriter Stats for Etihad
Incidents vs Airlines and Aviation Industry Average (This Year)
Etihad has 56.25% more incidents than the average of same-industry companies with at least one recorded incident.
Incidents vs All-Companies Average (This Year)
Etihad has 29.87% more incidents than the average of all companies with at least one recorded incident.
Incident Types Etihad vs Airlines and Aviation Industry Avg (This Year)
Etihad reported 1 incidents this year: 1 cyber attacks, 0 ransomware, 0 vulnerabilities, 0 data breaches, compared to industry peers with at least 1 incident.
Incident History — Etihad (X = Date, Y = Severity)
Etihad cyber incidents detection timeline including parent company and subsidiaries
Etihad Company Subsidiaries
Marhaba! Welcome to Etihad Airways. We are proud to be the national airline of the UAE, flying to 100+ destinations via Abu Dhabi. At Etihad, we don't stop at the border of what's possible, we go beyond it. Proudly inspired by our Emirati identity, we are dedicated to delivering extraordinary travel experiences, helping our guests realise their ambitions. Our journey started in 2003. Since then, we have proudly helped millions of guests travel the globe. We are honoured to have had over 12 million valued members join our Etihad Guest loyalty programme. Diversity is key in driving us forward. At 12,000+ employees representing 140+ nationalities, our team comes together to deliver exceptional experiences at every stage of the journey. If you share our spirit of ambition and would like to reach new heights, visit https://careers.etihad.com/
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Etihad CyberSecurity News
December 01, 2025 01:00 PM
UAE warns residents on Eid Al Etihad: Spot fake National Day giveaways — don’t get tricked
In a video shared on its official social media channels, the UAE Cyber Security Centre demonstrated how scammers are targeting the public by...
November 26, 2025 10:31 AM
Saudi Arabia Telecom MNO Market Report 2025-2033,
The Saudi Arabia Telecom MNO Market is set to grow significantly, reaching US$ 46.61 billion by 2033 from US$ 25.63 billion in 2024,...
November 20, 2025 08:00 AM
Aviationtag Made From Etihad Airbus A380 Makes A Great Holiday Gift
An Aviationtag, an aluminum luggage tag or keyring made from the fuselage of a giant Etihad Airways Airbus A380, makes the perfect gift for...
November 03, 2025 08:00 AM
Etihad Salam Partners with KACST and Global Tech Leaders to Build Saudi Arabia’s Quantum Future
This strategic collaboration spans expertise in software, network hardware, connectivity, and cybersecurity, laying the foundation for a...
November 03, 2025 08:00 AM
Sharjah HR Department celebrates UAE Flag Day
The Sharjah Human Resources Department celebrated UAE Flag Day by raising the national flag across all its buildings in Sharjah, Khorfakkan,...
October 22, 2025 07:00 AM
Etihad Salam and AFR-IX to connect Medusa cable to the Red Sea
Saudi Arabia-based telecoms and digital infrastructure company Etihad Salam said on Tuesday it has entered into a strategic partnership with...
October 15, 2025 07:00 AM
“Sharjah Cyber Security” launches Al-Daraa to fight digital fraud
The Sharjah Cyber Security Center launched the Al-Daraa app during GITEX 2025, introducing it as an advanced browser designed to protect...
October 10, 2025 07:00 AM
Saudi Arabia IT Services Market Report 2025, Competitive Analysis of Saudi Telecom Company, Etihad Etisalat, Zain, SAP, Oracle, Microsoft, IBM, and Alphabet - ResearchAndMarkets.com
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October 02, 2025 07:00 AM
Kayani calls on UAE President, conveys PM Shehbaz’s best wishes
Islamabad - Minister of State for Finance and Railways, Bilal Azhar Kayani, called on the President of the United Arab Emirates,...
Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
Etihad CyberSecurity History Information
Official Website of Etihad
The official website of Etihad is http://www.etihad.com.
Etihad’s AI-Generated Cybersecurity Score
According to Rankiteo, Etihad’s AI-generated cybersecurity score is 791, reflecting their Fair security posture.
How many security badges does Etihad’ have ?
According to Rankiteo, Etihad currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
Does Etihad have SOC 2 Type 1 certification ?
According to Rankiteo, Etihad is not certified under SOC 2 Type 1.
Does Etihad have SOC 2 Type 2 certification ?
According to Rankiteo, Etihad does not hold a SOC 2 Type 2 certification.
Does Etihad comply with GDPR ?
According to Rankiteo, Etihad is not listed as GDPR compliant.
Does Etihad have PCI DSS certification ?
According to Rankiteo, Etihad does not currently maintain PCI DSS compliance.
Does Etihad comply with HIPAA ?
According to Rankiteo, Etihad is not compliant with HIPAA regulations.
Does Etihad have ISO 27001 certification ?
According to Rankiteo,Etihad is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Industry Classification of Etihad
Etihad operates primarily in the Airlines and Aviation industry.
Number of Employees at Etihad
Etihad employs approximately 13,927 people worldwide.
Subsidiaries Owned by Etihad
Etihad presently has no subsidiaries across any sectors.
Etihad’s LinkedIn Followers
Etihad’s official LinkedIn profile has approximately 2,271,718 followers.
NAICS Classification of Etihad
Etihad is classified under the NAICS code 481, which corresponds to Air Transportation.
Etihad’s Presence on Crunchbase
No, Etihad does not have a profile on Crunchbase.
Etihad’s Presence on LinkedIn
Yes, Etihad maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/etihadairways.
Cybersecurity Incidents Involving Etihad
As of December 11, 2025, Rankiteo reports that Etihad has experienced 2 cybersecurity incidents.
Number of Peer and Competitor Companies
Etihad has an estimated 3,515 peer or competitor companies worldwide.
What types of cybersecurity incidents have occurred at Etihad ?
Incident Types: The types of cybersecurity incidents that have occurred include Cyber Attack and Breach.
How does Etihad detect and respond to cybersecurity incidents ?
Detection and Response: The company detects and responds to cybersecurity incidents through an incident response plan activated with likely (technicians working on restoration), and remediation measures with technicians actively restoring systems, and recovery measures with manual check-in assistance by staff, and communication strategy with public statement via gulf news..
Incident Details
Can you provide details on each incident ?
Title: Etihad Loyalty Program Data Breach
Description: The personal details of around seven thousand individuals from Etihad’s loyalty program were sent to the Gulf News by an anonymous source. The breach was a result of an attack on a third party that worked with the airline in 2013 to run a promotional campaign. The leaked information included the names, email addresses, phone numbers, and IP addresses of the customers.
Type: Data Breach
Attack Vector: Third-party attack
Threat Actor: Anonymous source
Title: Etihad Airways System Outage Disrupting Check-in Services
Description: Etihad Airways experienced a system outage causing delays in check-in services. Technicians are actively working to restore systems to normal operation. Staff are manually assisting guests to minimize disruptions. The airline apologized for the delays, citing circumstances beyond their control.
Type: System Outage (Potential Cyber Incident)
What are the most common types of attacks the company has faced ?
Common Attack Types: The most common types of attacks the company has faced is Breach.
Impact of the Incidents
What was the impact of each incident ?
Incident : Data Breach ETI2386522
Data Compromised: Names, Email addresses, Phone numbers, Ip addresses
Incident : System Outage (Potential Cyber Incident) ETI5993959092025
Systems Affected: Check-in systems
Operational Impact: Delays in passenger check-in, manual processing required
Customer Complaints: Likely (due to delays)
Brand Reputation Impact: Potential negative impact due to service disruption
What types of data are most commonly compromised in incidents ?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Names, Email Addresses, Phone Numbers, Ip Addresses and .
Which entities were affected by each incident ?
Incident : Data Breach ETI2386522
Entity Name: Etihad Airways
Entity Type: Airline
Industry: Aviation
Customers Affected: 7000
Incident : System Outage (Potential Cyber Incident) ETI5993959092025
Entity Name: Etihad Airways
Entity Type: Airline
Industry: Aviation
Location: United Arab Emirates (HQ in Abu Dhabi)
Response to the Incidents
What measures were taken in response to each incident ?
Incident : System Outage (Potential Cyber Incident) ETI5993959092025
Incident Response Plan Activated: Likely (technicians working on restoration)
Remediation Measures: Technicians actively restoring systems
Recovery Measures: Manual check-in assistance by staff
Communication Strategy: Public statement via Gulf News
What is the company's incident response plan?
Incident Response Plan: The company's incident response plan is described as Likely (technicians working on restoration).
Data Breach Information
What type of data was compromised in each breach ?
Incident : Data Breach ETI2386522
Type of Data Compromised: Names, Email addresses, Phone numbers, Ip addresses
Number of Records Exposed: 7000
Personally Identifiable Information: namesemail addressesphone numbersIP addresses
What measures does the company take to prevent data exfiltration ?
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Technicians actively restoring systems.
Ransomware Information
How does the company recover data encrypted by ransomware ?
Data Recovery from Ransomware: The company recovers data encrypted by ransomware through Manual check-in assistance by staff.
References
Where can I find more information about each incident ?
Incident : Data Breach ETI2386522
Source: Gulf News
Incident : System Outage (Potential Cyber Incident) ETI5993959092025
Source: Gulf News
Where can stakeholders find additional resources on cybersecurity best practices ?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Gulf News, and Source: Gulf News.
Investigation Status
What is the current status of the investigation for each incident ?
Incident : System Outage (Potential Cyber Incident) ETI5993959092025
Investigation Status: Ongoing (technicians working on restoration)
How does the company communicate the status of incident investigations to stakeholders ?
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Public statement via Gulf News.
Stakeholder and Customer Advisories
Were there any advisories issued to stakeholders or customers for each incident ?
Incident : System Outage (Potential Cyber Incident) ETI5993959092025
Stakeholder Advisories: Public apology and update on manual check-in assistance
Customer Advisories: Apology for delays, manual check-in support provided
What advisories does the company provide to stakeholders and customers following an incident ?
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Public apology and update on manual check-in assistance, Apology for delays and manual check-in support provided.
Additional Questions
General Information
Who was the attacking group in the last incident ?
Last Attacking Group: The attacking group in the last incident was an Anonymous source.
Impact of the Incidents
What was the most significant data compromised in an incident ?
Most Significant Data Compromised: The most significant data compromised in an incident were names, email addresses, phone numbers, IP addresses and .
What was the most significant system affected in an incident ?
Most Significant System Affected: The most significant system affected in an incident was Check-in systems.
Data Breach Information
What was the most sensitive data compromised in a breach ?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were IP addresses, names, email addresses and phone numbers.
What was the number of records exposed in the most significant breach ?
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 700.0.
References
What is the most recent source of information about an incident ?
Most Recent Source: The most recent source of information about an incident is Gulf News.
Investigation Status
What is the current status of the most recent investigation ?
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing (technicians working on restoration).
Stakeholder and Customer Advisories
What was the most recent stakeholder advisory issued ?
Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was Public apology and update on manual check-in assistance, .
What was the most recent customer advisory issued ?
Most Recent Customer Advisory: The most recent customer advisory issued were an Apology for delays and manual check-in support provided.
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Network Security
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
SBOM (Software Bill of Materials)
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
CMDB (Configuration Management Database)
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Threat Intelligence
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
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