Company Details
dynatrace
5,651
380,605
5112
dynatrace.com
0
DYN_2507418
In-progress

Dynatrace Company CyberSecurity Posture
dynatrace.comDynatrace keeps today’s AI-driven world working by advancing observability for today’s digital business. The world relies on software, but what isn’t seen is just how much complexity goes on behind the scenes to make sure everything stays up and running. Most businesses today have huge digital ecosystems made up of software, data flows, applications, and hybrid-cloud environments. As these ecosystems grow in complexity, so do the points of failure. Outages and glitches resulting in grounded flights or failed financial transactions prove how critical it is that software works as expected, making AI-powered observability an essential capability to ensure digital businesses run smoothly and recover quickly — keeping the world working. Dynatrace provides businesses with a holistic view of their entire digital ecosystem, removing the burden of operational monitoring and alert management. By automating these tasks, teams are empowered to transform complexity into their greatest asset and to drive their business forward by focusing on high-impact initiatives, driving topline acceleration, fueling innovation, and delivering experiences customers love.
Company Details
dynatrace
5,651
380,605
5112
dynatrace.com
0
DYN_2507418
In-progress
Between 700 and 749

Dynatrace Global Score (TPRM)XXXX

Description: In August 2025, Dynatrace experienced a third-party breach via Salesloft’s **Drift** application, which exploited integrations with **Salesforce CRM**, granting unauthorized access to partial customer data. The exposed information was limited to **basic business contact details** (e.g., names of customer representatives and company identifiers) stored in Salesforce systems used for business operations. No sensitive customer usage data, Dynatrace products, services, or operational systems (including monitoring/observability) were compromised. The company disabled the Drift integration, launched an investigation with external cybersecurity experts, and confirmed no evidence of broader exposure. While no direct financial or reputational harm was reported, Dynatrace warned customers of potential **phishing or social engineering risks** leveraging the leaked contact details. Salesloft and Salesforce restored secure connections by September 7, 2025, and Dynatrace continues monitoring for suspicious activity.


Dynatrace has 72.41% more incidents than the average of same-industry companies with at least one recorded incident.
Dynatrace has 29.87% more incidents than the average of all companies with at least one recorded incident.
Dynatrace reported 1 incidents this year: 0 cyber attacks, 0 ransomware, 0 vulnerabilities, 1 data breaches, compared to industry peers with at least 1 incident.
Dynatrace cyber incidents detection timeline including parent company and subsidiaries

Dynatrace keeps today’s AI-driven world working by advancing observability for today’s digital business. The world relies on software, but what isn’t seen is just how much complexity goes on behind the scenes to make sure everything stays up and running. Most businesses today have huge digital ecosystems made up of software, data flows, applications, and hybrid-cloud environments. As these ecosystems grow in complexity, so do the points of failure. Outages and glitches resulting in grounded flights or failed financial transactions prove how critical it is that software works as expected, making AI-powered observability an essential capability to ensure digital businesses run smoothly and recover quickly — keeping the world working. Dynatrace provides businesses with a holistic view of their entire digital ecosystem, removing the burden of operational monitoring and alert management. By automating these tasks, teams are empowered to transform complexity into their greatest asset and to drive their business forward by focusing on high-impact initiatives, driving topline acceleration, fueling innovation, and delivering experiences customers love.


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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of Dynatrace is https://www.dynatrace.com.
According to Rankiteo, Dynatrace’s AI-generated cybersecurity score is 739, reflecting their Moderate security posture.
According to Rankiteo, Dynatrace currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, Dynatrace is not certified under SOC 2 Type 1.
According to Rankiteo, Dynatrace does not hold a SOC 2 Type 2 certification.
According to Rankiteo, Dynatrace is not listed as GDPR compliant.
According to Rankiteo, Dynatrace does not currently maintain PCI DSS compliance.
According to Rankiteo, Dynatrace is not compliant with HIPAA regulations.
According to Rankiteo,Dynatrace is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Dynatrace operates primarily in the Software Development industry.
Dynatrace employs approximately 5,651 people worldwide.
Dynatrace presently has no subsidiaries across any sectors.
Dynatrace’s official LinkedIn profile has approximately 380,605 followers.
Dynatrace is classified under the NAICS code 5112, which corresponds to Software Publishers.
Yes, Dynatrace has an official profile on Crunchbase, which can be accessed here: https://www.crunchbase.com/organization/dynatrace-software.
Yes, Dynatrace maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/dynatrace.
As of December 11, 2025, Rankiteo reports that Dynatrace has experienced 1 cybersecurity incidents.
Dynatrace has an estimated 27,532 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Breach.
Detection and Response: The company detects and responds to cybersecurity incidents through an third party assistance with external cybersecurity experts, and containment measures with disabled drift integration in salesforce, containment measures with launched internal investigation, and remediation measures with restored secure connections (by salesloft/salesforce), and communication strategy with public advisory, communication strategy with customer notifications with preventive precautions, and enhanced monitoring with ongoing monitoring for suspicious activity..
Title: Dynatrace Customer Data Exposure via Salesloft’s Drift Application Breach
Description: Dynatrace confirmed that customer data stored in Salesforce was exposed following a third-party breach involving Salesloft’s Drift application. The incident occurred in August 2025, allowing unauthorized access to Salesforce CRM data across multiple companies. Attackers exploited connections between Drift and Salesforce, gaining partial access to CRM data. The exposed data was limited to basic business contact details (e.g., names of customer representatives, company identifiers). Dynatrace disabled the Drift integration, launched an investigation with external experts, and confirmed no impact on its products, services, or operational systems. Customers were advised to remain vigilant against phishing attempts leveraging the exposed contact details.
Date Detected: 2025-08
Date Resolved: 2025-09-07
Type: data breach
Attack Vector: exploited third-party integration (Drift)compromised Salesforce CRM connections
Vulnerability Exploited: Weakness in Drift-Salesforce integration security
Common Attack Types: The most common types of attacks the company has faced is Breach.
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Drift application (Salesloft).

Data Compromised: Basic business contact details (names, company identifiers)
Systems Affected: Salesforce CRM (limited to Drift integration)
Operational Impact: None (Dynatrace operations remained uninterrupted)
Brand Reputation Impact: Potential risk due to exposure of customer contact data
Identity Theft Risk: Low (only basic contact details exposed)
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Business Contact Details (Names, Company Identifiers) and .

Entity Name: Dynatrace
Entity Type: Technology Company
Industry: Software (Observability/Monitoring)

Entity Name: Salesloft (Drift application)
Entity Type: Third-Party Vendor
Industry: Sales Engagement Software
Customers Affected: Multiple companies (scope varied by organization)

Entity Name: Salesforce
Entity Type: CRM Platform
Industry: Cloud Computing
Customers Affected: Multiple companies using Drift-Salesforce integration

Incident Response Plan Activated: True
Third Party Assistance: External Cybersecurity Experts.
Containment Measures: Disabled Drift integration in SalesforceLaunched internal investigation
Remediation Measures: Restored secure connections (by Salesloft/Salesforce)
Communication Strategy: Public advisoryCustomer notifications with preventive precautions
Enhanced Monitoring: Ongoing monitoring for suspicious activity
Third-Party Assistance: The company involves third-party assistance in incident response through External cybersecurity experts, .

Type of Data Compromised: Business contact details (names, company identifiers)
Sensitivity of Data: Low (no sensitive customer usage data, support cases, or authentication details)
Personally Identifiable Information: Names of customer representativesCompany identifiers
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Restored secure connections (by Salesloft/Salesforce), .
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by disabled drift integration in salesforce, launched internal investigation and .

Recommendations: Remain alert to phishing/social engineering attempts using exposed contact details., Verify communications/links originate from official Dynatrace domains., Navigate directly to Dynatrace’s official website if in doubt., Use regular support channels for verification.Remain alert to phishing/social engineering attempts using exposed contact details., Verify communications/links originate from official Dynatrace domains., Navigate directly to Dynatrace’s official website if in doubt., Use regular support channels for verification.Remain alert to phishing/social engineering attempts using exposed contact details., Verify communications/links originate from official Dynatrace domains., Navigate directly to Dynatrace’s official website if in doubt., Use regular support channels for verification.Remain alert to phishing/social engineering attempts using exposed contact details., Verify communications/links originate from official Dynatrace domains., Navigate directly to Dynatrace’s official website if in doubt., Use regular support channels for verification.

Source: Dynatrace Public Advisory
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Dynatrace Public Advisory.

Investigation Status: Completed (as of 2025-09-07)
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Public Advisory and Customer Notifications With Preventive Precautions.

Stakeholder Advisories: Customers advised to take preventive precautions against phishing.
Customer Advisories: Dynatrace will never request login credentials, authentication codes, or sensitive details via unsolicited communications.
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Customers advised to take preventive precautions against phishing., Dynatrace will never request login credentials, authentication codes and or sensitive details via unsolicited communications..

Entry Point: Drift application (Salesloft)

Root Causes: Vulnerability In Drift-Salesforce Integration Security,
Corrective Actions: Disabled Compromised Integration, Restored Secure Connections, Enhanced Monitoring,
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as External Cybersecurity Experts, , Ongoing Monitoring For Suspicious Activity, .
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Disabled Compromised Integration, Restored Secure Connections, Enhanced Monitoring, .
Most Recent Incident Detected: The most recent incident detected was on 2025-08.
Most Recent Incident Resolved: The most recent incident resolved was on 2025-09-07.
Most Significant Data Compromised: The most significant data compromised in an incident were basic business contact details (names, company identifiers) and .
Most Significant System Affected: The most significant system affected in an incident was Salesforce CRM (limited to Drift integration).
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was external cybersecurity experts, .
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was Disabled Drift integration in SalesforceLaunched internal investigation.
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were basic business contact details (names and company identifiers).
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Navigate directly to Dynatrace’s official website if in doubt., Verify communications/links originate from official Dynatrace domains., Remain alert to phishing/social engineering attempts using exposed contact details. and Use regular support channels for verification..
Most Recent Source: The most recent source of information about an incident is Dynatrace Public Advisory.
Current Status of Most Recent Investigation: The current status of the most recent investigation is Completed (as of 2025-09-07).
Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was Customers advised to take preventive precautions against phishing., .
Most Recent Customer Advisory: The most recent customer advisory issued were an Dynatrace will never request login credentials, authentication codes and or sensitive details via unsolicited communications.
Most Recent Entry Point: The most recent entry point used by an initial access broker was an Drift application (Salesloft).
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