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Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.​ ​ As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.​ ​ Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.​ ​ Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.​

CHANEL A.I CyberSecurity Scoring

CHANEL

Company Details

Linkedin ID:

chanel

Employees number:

28,159

Number of followers:

2,700,949

NAICS:

4483

Industry Type:

Retail Luxury Goods and Jewelry

Homepage:

chanel.com

IP Addresses:

0

Company ID:

CHA_2018250

Scan Status:

In-progress

AI scoreCHANEL Risk Score (AI oriented)

Between 750 and 799

https://images.rankiteo.com/companyimages/chanel.jpeg
CHANEL Retail Luxury Goods and Jewelry
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globalscoreCHANEL Global Score (TPRM)

XXXX

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CHANEL Retail Luxury Goods and Jewelry
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CHANEL Company CyberSecurity News & History

Past Incidents
1
Attack Types
1
EntityTypeSeverityImpactSeenBlog DetailsIncident DetailsView
ChanelBreach8548/2025
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: The luxury fashion brand Chanel announced a data breach affecting some of its customers in the United States. The breach involved unauthorized access to a US database hosted by a third-party service within Chanel's Salesforce environment. The exposed data included limited details such as names, email addresses, mailing addresses, and phone numbers of individuals who had contacted the US client care center. No malicious software was used, and daily operations were not affected. The breach was linked to a group of cybercriminals known as ShinyHunters, who used social engineering techniques like vishing to trick employees into revealing login details. Chanel promptly activated security procedures and engaged cybersecurity experts to investigate the incident.

Chanel
Breach
Severity: 85
Impact: 4
Seen: 8/2025
Blog:
Rankiteo Explanation
Attack with significant impact with customers data leaks

Description: The luxury fashion brand Chanel announced a data breach affecting some of its customers in the United States. The breach involved unauthorized access to a US database hosted by a third-party service within Chanel's Salesforce environment. The exposed data included limited details such as names, email addresses, mailing addresses, and phone numbers of individuals who had contacted the US client care center. No malicious software was used, and daily operations were not affected. The breach was linked to a group of cybercriminals known as ShinyHunters, who used social engineering techniques like vishing to trick employees into revealing login details. Chanel promptly activated security procedures and engaged cybersecurity experts to investigate the incident.

Ailogo

CHANEL Company Scoring based on AI Models

Cyber Incidents Likelihood 3 - 6 - 9 months

🔒
Incident Predictions locked
Access Monitoring Plan

A.I Risk Score Likelihood 3 - 6 - 9 months

🔒
A.I. Risk Score Predictions locked
Access Monitoring Plan
statics

Underwriter Stats for CHANEL

Incidents vs Retail Luxury Goods and Jewelry Industry Average (This Year)

CHANEL has 25.0% more incidents than the average of same-industry companies with at least one recorded incident.

Incidents vs All-Companies Average (This Year)

CHANEL has 29.87% more incidents than the average of all companies with at least one recorded incident.

Incident Types CHANEL vs Retail Luxury Goods and Jewelry Industry Avg (This Year)

CHANEL reported 1 incidents this year: 0 cyber attacks, 0 ransomware, 0 vulnerabilities, 1 data breaches, compared to industry peers with at least 1 incident.

Incident History — CHANEL (X = Date, Y = Severity)

CHANEL cyber incidents detection timeline including parent company and subsidiaries

CHANEL Company Subsidiaries

SubsidiaryImage

Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.​ ​ As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.​ ​ Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.​ ​ Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.​

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newsone

CHANEL CyberSecurity News

October 31, 2025 07:00 AM
PR News | On the Move: Weber Shandwick Vet Welch Takes Chanel Post - Fri., Oct. 31, 2025

Chanel names former Weber Shandwick EVP, global brands Katie Welch head of U.S. brand and company communications.

September 19, 2025 07:00 AM
Luxury Giants Gucci, Balenciaga, and Alexander McQueen Hit by ShinyHunters Data Breach

Kering subsidiaries Gucci, Balenciaga, and Alexander McQueen have suffered a massive data breach exposing the personal information of...

September 16, 2025 07:00 AM
Kering-owned Gucci, Balenciaga and McQueen hit by data breach in cyber attack

Several luxury businesses have been targeted in a wave of cyber attacks that has seen the personal data of customers stolen,...

August 18, 2025 07:00 AM
Pandora and Chanel Face Customer Data Leaks Following Security Breaches

Pandora and Chanel have experienced data breaches through third-party platforms. Customer names, emails, and contact details were accessed...

August 17, 2025 07:00 AM
Pandora and Chanel Customer Data Leaked in Third-Party Breaches

Luxury retailers Pandora and Chanel were reportedly the victims of data breaches at third-party vendors they used.

August 14, 2025 07:00 AM
Third-Party Data Breach Hits Luxury Fashion Retailers Chanel and Pandora

A data breach on a third-party cloud-based SaaS application has hit luxury fashion retailers Chanel and Pandora, leaking the personal...

August 14, 2025 07:00 AM
How ShinyHunters Breached Google, Adidas, Louis Vuitton and More in Ongoing Salesforce Attack Campaign

The cybersecurity landscape witnessed a sophisticated and ongoing attack campaign throughout 2025 that has successfully compromised major...

August 12, 2025 07:00 AM
French Luxury Giant Chanel Hit by Salesforce Third-Party Data Breach

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faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

CHANEL CyberSecurity History Information

Official Website of CHANEL

The official website of CHANEL is http://www.chanel.com.

CHANEL’s AI-Generated Cybersecurity Score

According to Rankiteo, CHANEL’s AI-generated cybersecurity score is 779, reflecting their Fair security posture.

How many security badges does CHANEL’ have ?

According to Rankiteo, CHANEL currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.

Does CHANEL have SOC 2 Type 1 certification ?

According to Rankiteo, CHANEL is not certified under SOC 2 Type 1.

Does CHANEL have SOC 2 Type 2 certification ?

According to Rankiteo, CHANEL does not hold a SOC 2 Type 2 certification.

Does CHANEL comply with GDPR ?

According to Rankiteo, CHANEL is not listed as GDPR compliant.

Does CHANEL have PCI DSS certification ?

According to Rankiteo, CHANEL does not currently maintain PCI DSS compliance.

Does CHANEL comply with HIPAA ?

According to Rankiteo, CHANEL is not compliant with HIPAA regulations.

Does CHANEL have ISO 27001 certification ?

According to Rankiteo,CHANEL is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.

Industry Classification of CHANEL

CHANEL operates primarily in the Retail Luxury Goods and Jewelry industry.

Number of Employees at CHANEL

CHANEL employs approximately 28,159 people worldwide.

Subsidiaries Owned by CHANEL

CHANEL presently has no subsidiaries across any sectors.

CHANEL’s LinkedIn Followers

CHANEL’s official LinkedIn profile has approximately 2,700,949 followers.

NAICS Classification of CHANEL

CHANEL is classified under the NAICS code 4483, which corresponds to Jewelry, Luggage, and Leather Goods Stores.

CHANEL’s Presence on Crunchbase

Yes, CHANEL has an official profile on Crunchbase, which can be accessed here: https://www.crunchbase.com/organization/chanel.

CHANEL’s Presence on LinkedIn

Yes, CHANEL maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/chanel.

Cybersecurity Incidents Involving CHANEL

As of December 11, 2025, Rankiteo reports that CHANEL has experienced 1 cybersecurity incidents.

Number of Peer and Competitor Companies

CHANEL has an estimated 1,377 peer or competitor companies worldwide.

What types of cybersecurity incidents have occurred at CHANEL ?

Incident Types: The types of cybersecurity incidents that have occurred include Breach.

How does CHANEL detect and respond to cybersecurity incidents ?

Detection and Response: The company detects and responds to cybersecurity incidents through an incident response plan activated with yes, and third party assistance with leading cybersecurity experts, and communication strategy with letter to affected clients..

Incident Details

Can you provide details on each incident ?

Incident : Data Breach

Title: Chanel Data Breach

Description: The luxury fashion brand Chanel announced a data breach affecting some of its customers in the United States. The breach involved unauthorized access to a US database hosted by a third-party service, part of Chanel's Salesforce environment. The exposed data included names, email addresses, mailing addresses, and phone numbers of individuals who contacted the US client care center.

Date Detected: 2023-07-25

Type: Data Breach

Attack Vector: Social Engineering (Vishing)

Vulnerability Exploited: Human Factor (Social Engineering)

Threat Actor: ShinyHunters

Motivation: Financial Gain

What are the most common types of attacks the company has faced ?

Common Attack Types: The most common types of attacks the company has faced is Breach.

How does the company identify the attack vectors used in incidents ?

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Vishing (Voice Phishing).

Impact of the Incidents

What was the impact of each incident ?

Incident : Data Breach CHA340080725

Data Compromised: Names, email addresses, mailing addresses, phone numbers

Systems Affected: Salesforce database

Operational Impact: None reported

Identity Theft Risk: Low

Payment Information Risk: None

What types of data are most commonly compromised in incidents ?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Personal Information.

Which entities were affected by each incident ?

Incident : Data Breach CHA340080725

Entity Name: Chanel

Entity Type: Luxury Fashion Brand

Industry: Fashion

Location: United States

Customers Affected: Subset of individuals who contacted the US client care center

Response to the Incidents

What measures were taken in response to each incident ?

Incident : Data Breach CHA340080725

Incident Response Plan Activated: Yes

Third Party Assistance: Leading cybersecurity experts

Communication Strategy: Letter to affected clients

What is the company's incident response plan?

Incident Response Plan: The company's incident response plan is described as Yes.

How does the company involve third-party assistance in incident response ?

Third-Party Assistance: The company involves third-party assistance in incident response through Leading cybersecurity experts.

Data Breach Information

What type of data was compromised in each breach ?

Incident : Data Breach CHA340080725

Type of Data Compromised: Personal Information

Sensitivity of Data: Low to Moderate

Data Exfiltration: Yes

Personally Identifiable Information: Names, email addresses, mailing addresses, phone numbers

References

Where can I find more information about each incident ?

Incident : Data Breach CHA340080725

Source: BleepingComputer

Where can stakeholders find additional resources on cybersecurity best practices ?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: BleepingComputer.

Investigation Status

What is the current status of the investigation for each incident ?

Incident : Data Breach CHA340080725

Investigation Status: Ongoing

How does the company communicate the status of incident investigations to stakeholders ?

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Letter to affected clients.

Stakeholder and Customer Advisories

Were there any advisories issued to stakeholders or customers for each incident ?

Incident : Data Breach CHA340080725

Customer Advisories: Letter sent to affected clients

What advisories does the company provide to stakeholders and customers following an incident ?

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: was Letter sent to affected clients.

Initial Access Broker

How did the initial access broker gain entry for each incident ?

Incident : Data Breach CHA340080725

Entry Point: Vishing (Voice Phishing)

Post-Incident Analysis

What were the root causes and corrective actions taken for each incident ?

Incident : Data Breach CHA340080725

Root Causes: Social Engineering (Vishing)

What is the company's process for conducting post-incident analysis ?

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Leading cybersecurity experts.

Additional Questions

General Information

Who was the attacking group in the last incident ?

Last Attacking Group: The attacking group in the last incident was an ShinyHunters.

Incident Details

What was the most recent incident detected ?

Most Recent Incident Detected: The most recent incident detected was on 2023-07-25.

Impact of the Incidents

What was the most significant data compromised in an incident ?

Most Significant Data Compromised: The most significant data compromised in an incident were Names, email addresses, mailing addresses and phone numbers.

Response to the Incidents

What third-party assistance was involved in the most recent incident ?

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was Leading cybersecurity experts.

Data Breach Information

What was the most sensitive data compromised in a breach ?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Names, email addresses, mailing addresses and phone numbers.

References

What is the most recent source of information about an incident ?

Most Recent Source: The most recent source of information about an incident is BleepingComputer.

Investigation Status

What is the current status of the most recent investigation ?

Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing.

Stakeholder and Customer Advisories

What was the most recent customer advisory issued ?

Most Recent Customer Advisory: The most recent customer advisory issued was an Letter sent to affected clients.

Initial Access Broker

What was the most recent entry point used by an initial access broker ?

Most Recent Entry Point: The most recent entry point used by an initial access broker was an Vishing (Voice Phishing).

cve

Latest Global CVEs (Not Company-Specific)

Description

FreePBX Endpoint Manager is a module for managing telephony endpoints in FreePBX systems. Versions prior to 16.0.96 and 17.0.1 through 17.0.9 have a weak default password. By default, this is a 6 digit numeric value which can be brute forced. (This is the app_password parameter). Depending on local configuration, this password could be the extension, voicemail, user manager, DPMA or EPM phone admin password. This issue is fixed in versions 16.0.96 and 17.0.10.

Risk Information
cvss4
Base: 6.9
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description

Neuron is a PHP framework for creating and orchestrating AI Agents. In versions 2.8.11 and below, the MySQLWriteTool executes arbitrary SQL provided by the caller using PDO::prepare() + execute() without semantic restrictions. This is consistent with the name (“write tool”), but in an LLM/agent context it becomes a high-risk capability: prompt injection or indirect prompt manipulation can cause execution of destructive queries such as DROP TABLE, TRUNCATE, DELETE, ALTER, or privilege-related statements (subject to DB permissions). Deployments that expose an agent with MySQLWriteTool enabled to untrusted input and/or run the tool with a DB user that has broad privileges are impacted. This issue is fixed in version 2.8.12.

Risk Information
cvss3
Base: 9.4
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:H
Description

Neuron is a PHP framework for creating and orchestrating AI Agents. Versions 2.8.11 and below use MySQLSelectTool, which is vulnerable to Read-Only Bypass. MySQLSelectTool is intended to be a read-only SQL tool (e.g., for LLM agent querying, however, validation based on the first keyword (e.g., SELECT) and a forbidden-keyword list does not block file-writing constructs such as INTO OUTFILE / INTO DUMPFILE. As a result, an attacker who can influence the tool input (e.g., via prompt injection through a public agent endpoint) may write arbitrary files to the DB server if the MySQL/MariaDB account has the FILE privilege and server configuration permits writes to a useful location (e.g., a web-accessible directory). This issue is fixed in version 2.8.12.

Risk Information
cvss3
Base: 8.2
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:N
Description

Okta Java Management SDK facilitates interactions with the Okta management API. In versions 11.0.0 through 20.0.0, race conditions may arise from concurrent requests using the ApiClient class. This could cause a status code or response header from one request’s response to influence another request’s response. This issue is fixed in version 20.0.1.

Risk Information
cvss3
Base: 8.4
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:C/C:H/I:H/A:L
Description

The Auth0 Next.js SDK is a library for implementing user authentication in Next.js applications. When using versions 4.11.0 through 4.11.2 and 4.12.0, simultaneous requests on the same client may result in improper lookups in the TokenRequestCache for the request results. This issue is fixed in versions 4.11.2 and 4.12.1.

Risk Information
cvss3
Base: 5.4
Severity: HIGH
CVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:U/C:H/I:L/A:N

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Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.

These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

Threat Intelligence

Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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