Company Details
chanel
28,159
2,700,949
4483
chanel.com
0
CHA_2018250
In-progress

CHANEL Company CyberSecurity Posture
chanel.comChanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Company Details
chanel
28,159
2,700,949
4483
chanel.com
0
CHA_2018250
In-progress
Between 750 and 799

CHANEL Global Score (TPRM)XXXX

Description: The luxury fashion brand Chanel announced a data breach affecting some of its customers in the United States. The breach involved unauthorized access to a US database hosted by a third-party service within Chanel's Salesforce environment. The exposed data included limited details such as names, email addresses, mailing addresses, and phone numbers of individuals who had contacted the US client care center. No malicious software was used, and daily operations were not affected. The breach was linked to a group of cybercriminals known as ShinyHunters, who used social engineering techniques like vishing to trick employees into revealing login details. Chanel promptly activated security procedures and engaged cybersecurity experts to investigate the incident.


CHANEL has 25.0% more incidents than the average of same-industry companies with at least one recorded incident.
CHANEL has 29.87% more incidents than the average of all companies with at least one recorded incident.
CHANEL reported 1 incidents this year: 0 cyber attacks, 0 ransomware, 0 vulnerabilities, 1 data breaches, compared to industry peers with at least 1 incident.
CHANEL cyber incidents detection timeline including parent company and subsidiaries

Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across ready-to-wear and couture, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori

Founded in Florence, Italy in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead continuing to redefine fashion and luxury while celebrating creativity, Italian craftsmanship, and innovation. Gucci is part of the global luxury group Kering,

Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components. Swatch Group unites, among other companies, the following watch b

Welcome to Christian Dior Couture, House of Dreams, House of Talents. Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all ove
At Richemont, we craft the future. Our unique portfolio includes prestigious Maisons distinguished by their craftsmanship and creativity. Richemont’s ambition is to nurture its Maisons and businesses and enable them to grow and prosper in a responsible, sustainable manner over the long term. Riche
Pandora is the world’s largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices Pandora jewellery is sold in more than 100 countries through more than 6,500 points of sale, including more than 2,500 concept s

For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your pot
LVMH is the world leader in luxury. A family group founded in 1987 and headed by Chairman and CEO Bernard Arnault, LVMH is now home to 75 iconic Maisons, which embody a distinctive art de vivre blending heritage and modernity. With reported sales of 86.2 billion euros in 2023 and 6000 stores around

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each ind
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Chanel names former Weber Shandwick EVP, global brands Katie Welch head of U.S. brand and company communications.
Kering subsidiaries Gucci, Balenciaga, and Alexander McQueen have suffered a massive data breach exposing the personal information of...
Several luxury businesses have been targeted in a wave of cyber attacks that has seen the personal data of customers stolen,...
Pandora and Chanel have experienced data breaches through third-party platforms. Customer names, emails, and contact details were accessed...
Luxury retailers Pandora and Chanel were reportedly the victims of data breaches at third-party vendors they used.
A data breach on a third-party cloud-based SaaS application has hit luxury fashion retailers Chanel and Pandora, leaking the personal...
The cybersecurity landscape witnessed a sophisticated and ongoing attack campaign throughout 2025 that has successfully compromised major...
French luxury giant Chanel has experienced a third-party data breach stemming from the ongoing Salesforce voice phishing campaign by...
A new Telegram channel that combined the names of well-known threat actor organizations Shiny Hunters, Scattered Spider, and Lapsus$...

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of CHANEL is http://www.chanel.com.
According to Rankiteo, CHANEL’s AI-generated cybersecurity score is 779, reflecting their Fair security posture.
According to Rankiteo, CHANEL currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, CHANEL is not certified under SOC 2 Type 1.
According to Rankiteo, CHANEL does not hold a SOC 2 Type 2 certification.
According to Rankiteo, CHANEL is not listed as GDPR compliant.
According to Rankiteo, CHANEL does not currently maintain PCI DSS compliance.
According to Rankiteo, CHANEL is not compliant with HIPAA regulations.
According to Rankiteo,CHANEL is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
CHANEL operates primarily in the Retail Luxury Goods and Jewelry industry.
CHANEL employs approximately 28,159 people worldwide.
CHANEL presently has no subsidiaries across any sectors.
CHANEL’s official LinkedIn profile has approximately 2,700,949 followers.
CHANEL is classified under the NAICS code 4483, which corresponds to Jewelry, Luggage, and Leather Goods Stores.
Yes, CHANEL has an official profile on Crunchbase, which can be accessed here: https://www.crunchbase.com/organization/chanel.
Yes, CHANEL maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/chanel.
As of December 11, 2025, Rankiteo reports that CHANEL has experienced 1 cybersecurity incidents.
CHANEL has an estimated 1,377 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Breach.
Detection and Response: The company detects and responds to cybersecurity incidents through an incident response plan activated with yes, and third party assistance with leading cybersecurity experts, and communication strategy with letter to affected clients..
Title: Chanel Data Breach
Description: The luxury fashion brand Chanel announced a data breach affecting some of its customers in the United States. The breach involved unauthorized access to a US database hosted by a third-party service, part of Chanel's Salesforce environment. The exposed data included names, email addresses, mailing addresses, and phone numbers of individuals who contacted the US client care center.
Date Detected: 2023-07-25
Type: Data Breach
Attack Vector: Social Engineering (Vishing)
Vulnerability Exploited: Human Factor (Social Engineering)
Threat Actor: ShinyHunters
Motivation: Financial Gain
Common Attack Types: The most common types of attacks the company has faced is Breach.
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Vishing (Voice Phishing).

Data Compromised: Names, email addresses, mailing addresses, phone numbers
Systems Affected: Salesforce database
Operational Impact: None reported
Identity Theft Risk: Low
Payment Information Risk: None
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Personal Information.

Entity Name: Chanel
Entity Type: Luxury Fashion Brand
Industry: Fashion
Location: United States
Customers Affected: Subset of individuals who contacted the US client care center

Incident Response Plan Activated: Yes
Third Party Assistance: Leading cybersecurity experts
Communication Strategy: Letter to affected clients
Incident Response Plan: The company's incident response plan is described as Yes.
Third-Party Assistance: The company involves third-party assistance in incident response through Leading cybersecurity experts.

Type of Data Compromised: Personal Information
Sensitivity of Data: Low to Moderate
Data Exfiltration: Yes
Personally Identifiable Information: Names, email addresses, mailing addresses, phone numbers

Source: BleepingComputer
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: BleepingComputer.

Investigation Status: Ongoing
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Letter to affected clients.

Customer Advisories: Letter sent to affected clients
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: was Letter sent to affected clients.

Entry Point: Vishing (Voice Phishing)

Root Causes: Social Engineering (Vishing)
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Leading cybersecurity experts.
Last Attacking Group: The attacking group in the last incident was an ShinyHunters.
Most Recent Incident Detected: The most recent incident detected was on 2023-07-25.
Most Significant Data Compromised: The most significant data compromised in an incident were Names, email addresses, mailing addresses and phone numbers.
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was Leading cybersecurity experts.
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Names, email addresses, mailing addresses and phone numbers.
Most Recent Source: The most recent source of information about an incident is BleepingComputer.
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing.
Most Recent Customer Advisory: The most recent customer advisory issued was an Letter sent to affected clients.
Most Recent Entry Point: The most recent entry point used by an initial access broker was an Vishing (Voice Phishing).
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Neuron is a PHP framework for creating and orchestrating AI Agents. In versions 2.8.11 and below, the MySQLWriteTool executes arbitrary SQL provided by the caller using PDO::prepare() + execute() without semantic restrictions. This is consistent with the name (“write tool”), but in an LLM/agent context it becomes a high-risk capability: prompt injection or indirect prompt manipulation can cause execution of destructive queries such as DROP TABLE, TRUNCATE, DELETE, ALTER, or privilege-related statements (subject to DB permissions). Deployments that expose an agent with MySQLWriteTool enabled to untrusted input and/or run the tool with a DB user that has broad privileges are impacted. This issue is fixed in version 2.8.12.
Neuron is a PHP framework for creating and orchestrating AI Agents. Versions 2.8.11 and below use MySQLSelectTool, which is vulnerable to Read-Only Bypass. MySQLSelectTool is intended to be a read-only SQL tool (e.g., for LLM agent querying, however, validation based on the first keyword (e.g., SELECT) and a forbidden-keyword list does not block file-writing constructs such as INTO OUTFILE / INTO DUMPFILE. As a result, an attacker who can influence the tool input (e.g., via prompt injection through a public agent endpoint) may write arbitrary files to the DB server if the MySQL/MariaDB account has the FILE privilege and server configuration permits writes to a useful location (e.g., a web-accessible directory). This issue is fixed in version 2.8.12.
Okta Java Management SDK facilitates interactions with the Okta management API. In versions 11.0.0 through 20.0.0, race conditions may arise from concurrent requests using the ApiClient class. This could cause a status code or response header from one request’s response to influence another request’s response. This issue is fixed in version 20.0.1.
The Auth0 Next.js SDK is a library for implementing user authentication in Next.js applications. When using versions 4.11.0 through 4.11.2 and 4.12.0, simultaneous requests on the same client may result in improper lookups in the TokenRequestCache for the request results. This issue is fixed in versions 4.11.2 and 4.12.1.

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